topic Re: Shipping rant!!! in Q Talk

Shipping rant!!!

MalteseMomma — Thu, 15 Sep 2016 20:51:13 GMT

If they want you to buy more stuff,they should ship our orders reasonably fast,like every other company.

Now take today,as a Clarks lover,I might have bought the TSV or another of Clarks offerings,IF my Earthies had shipped .But they were ordered quite a while ago ,stayed in the process ,much too long (imo) and now have not really shipped at all but are waiting in the wings for some sort of pick up ,although it says they have shipped......

So, how can I buy another pair of boots when the ones I ordered quite a while ago have not arrived yet !!!!

Not good business imo! .......and I think that new younger customers will not stand for this ,like us oldies do because out of habit, we are used to shopping here.Young people want their stuff yesterday!

Actually,I live in NE NJ. not across the country!

Re: Shipping rant!!!

drivingmissdaisy — Thu, 15 Sep 2016 20:31:25 GMT

I agree with you. I also purchase from HSN and notice how much faster itmes arrive. They also send a nice thank you afterward - something QVC does not do. I question how it makes sense to send each item ordered at the same time, coming from the same warehouse in all seperate packages.

Re: Shipping rant!!!

millieshops — Thu, 15 Sep 2016 20:33:58 GMT

I am so lucky. Between what I choose to buy and where I live, I get my QVC orders faster now than I ever did. Twenty years ago, I often waited 10 days or more - now anywhere from 2 to 4 or 5. When I wanted something yesterday, I shop locally.

I'd try HSN, but they just never offer anything I think I'd keep and I detest returns no matter if they are free..

Re: Shipping rant!!!

bonnielu — Thu, 15 Sep 2016 20:35:22 GMT

Mine comes fast. Perhaps it is where I live.

Re: Shipping rant!!!

drivingmissdaisy — Thu, 15 Sep 2016 22:35:25 GMT

Your location does make a differance along with what warehouse your order comes from. That being said, it does take longer than it should the majority of the time.

Re: Shipping rant!!!

Nataliesgramma — Fri, 16 Sep 2016 10:33:08 GMT

For me the TSV seem to ship out the fastest....I usually get my item in a couple days....

Re: Shipping rant!!!

MalteseMomma — Sat, 17 Sep 2016 00:16:59 GMT

Beth our Moderator,just told me they have shipped Thank you ,Beth

Re: Shipping rant!!!

pammcape — Mon, 03 Oct 2016 20:17:34 GMT

i live in redwood city, ca and ups has recently started making 1 attempt to deliver and if no one is home, the package is sent to a UPS Access Point. the location is @2 miles from my home and it is inside a jewelry repair store with limited parking and the area isn't so good. the access point has refused a couple of my pkgs and they were sent to a ups facility 2 towns away that is open m-f from 8-5. i work so getting there during this time is impossible. i've had to monitor my shipments and redirect to a ups store around the block from me. this is a franchise store and the employees are very nice, but i am not buying anything from them and my pkgs are taking up space in their tiny store. wait until

the holidays when numerous other customers are redirecting to this store. this entire redirect process adds 3-7 days to an already long delivery time. based on this i would like to see QVC ship vis usps or fedex.

Re: Shipping rant!!!

brandiwine — Tue, 04 Oct 2016 13:40:55 GMT

Another reason I rarely order from the Q. I can shop for less money, less or no shipping, and quick service from almost anywhere else. HSN does TONS of free shipping.

Re: Shipping rant!!!

MomCat — Tue, 04 Oct 2016 18:08:32 GMT

I have moved several times and have never had a shipping issue with QVC. HSN doesn't carry what I want, other than vitamins, so that's not an option.

Re: Shipping rant!!!

esmerelda — Tue, 04 Oct 2016 18:54:58 GMT

@drivingmissdaisy wrote:
I agree with you. I also purchase from HSN and notice how much faster itmes arrive. They also send a nice thank you afterward - something QVC does not do. I question how it makes sense to send each item ordered at the same time, coming from the same warehouse in all seperate packages.

@drivingmissdaisyHSN has it's slow moments too. I recently was on a waitlist for an item while there were still two available. I didn't care, so I waited. Once an order was in packaging for 10 days. So it does happen there too.

Re: Shipping rant!!!

Lovemyboots — Thu, 06 Oct 2016 05:44:37 GMT

I placed an order on Sept. 30th. And it shows shipped but is showing waiting for USPS to pick up. Today is Oct. 6th. Just wondering what is up with the shipping? I really have had no trouble before, but haven't orded in awhile from the Q. Have to say really wished I hadn't this time. I order from other companies & get it fast! I just need to stop ordering from the Q. Not sure why it would just sit somewhere tho. There seems to be no way to check on the status sense it seems to be in a "holding" pattern. Does this time cut into my "30 day return?"

Wow was just reading some of the posts on shipping & talk about bad!! Now I really wish I had never orded anything from here. Well I hope if I ever recieve my package that my return time hasn't ran out so I can just return it. I think since it seems to have really went downhill on shipping I need to look for another place to shop. I do have to say tho, what good is it to advertise & try to sell something if you make your customers mad because of super slow shipping or on some I have read about, no shipping. Doesn't make sense to me. But it has taught me an important lesson. Don't shop here anymore!!

Re: Shipping rant!!!

islandergirl — Thu, 06 Oct 2016 12:41:08 GMT

I was just going to start a shipping rant post myself! In my neighborhood, the US Post Office is terrible - we are constantly getting wrong mail - mail for other addresses on my block, even mail for different streets! And the mail often arrives in terrible shape - ripped, wet, etc. So when QVC ships to FedEx who then re-routes to the US Postal Service, I get upset - there have been a few times when I don't get my packages. At least the UPS guy and FedEx guy leave deliveries on my back deck when I am not home. The mail delivery person never rings the bell (many times I am home when he comes, usually after 5 pm), and leaves packages in the middle of my walkway, on top of my potted plant....I know this is not really QVC's fault, but I just had to get it off my chest!

Re: Shipping rant!!!

MelanieDiane — Fri, 07 Oct 2016 15:41:27 GMT

Agree 100 percent. Have called customer service three days in a row to find out where my sketcher boots are. One pair arrived and the other did not. They tell me cannot find out status until once it ships - baloney, QVC is a large company and I don't believe that. Also I had a package sent USPS from a facility 20 minutes from my home in Virginia. All USPS is given to DHL and they take it to the post office. Well, they took my item to Charlotte, NC, 350 miles in the opposite direction from me, dropped it off at the post office who then delivered it two days earlier - what a joke. I could have driven to the warehouse and piced it up but instead of it taking one day, it took six days. I'm just going to stop ordering, not worth the hassel,

Re: Shipping rant!!!

Justice4all — Fri, 07 Oct 2016 19:39:05 GMT

@Lovemyboots

Thirty days as of receipt. Don't worry...mmm...Be happy! Similar usps snafu happening to me. In honor of Columbus Day, the mail was put on the Santa Maria, which sank!