topic Re: In Process in Q Talk

In Process

Teggers — Sun, 02 Oct 2016 01:41:46 GMT

First I want to apologize if this issue has been posted to death, I don’t post often or read post on a consistent basis, and maybe part of the problem is that I should. On September 28, 2016 a.m. I order a Tula Probiotic item. Today is October 01, 2016 pm. I just checked the order status and it was still “In Process”. What the heck? I could have driven there, picked up the 1.07 ounce jar and been back home by now. (I know that is a bit of an exaggeration) Does anyone know if this is common practice for the Q now or if it has to do with item being ordered or what? I’m going to check the order status after I write this and if it is still in limbo; I’m going to cancel my order. I realize my meager business isn’t anything to this company but I’m choosing to spend my money with a company that at least appears not to be so busy as to deal with my order. Thank you everyone for allowing me to rant a bit on this subject.

Re: In Process

StraytoStay — Sun, 02 Oct 2016 01:45:44 GMT

That's only three days, I usually see it takes four. Amazon often takes five.

Re: In Process

Melvin-QVC — Sun, 02 Oct 2016 01:49:33 GMT

@Teggers wrote:

First I want to apologize if this issue has been posted to death, I don’t post often or read post on a consistent basis, and maybe part of the problem is that I should. On September 28, 2016 a.m. I order a Tula Probiotic item. Today is October 01, 2016 pm. I just checked the order status and it was still “In Process”. What the heck? I could have driven there, picked up the 1.07 ounce jar and been back home by now. (I know that is a bit of an exaggeration) Does anyone know if this is common practice for the Q now or if it has to do with item being ordered or what? I’m going to check the order status after I write this and if it is still in limbo; I’m going to cancel my order. I realize my meager business isn’t anything to this company but I’m choosing to spend my money with a company that at least appears not to be so busy as to deal with my order. Thank you everyone for allowing me to rant a bit on this subject.

@Teggers I just checked your order. It should actually ship this weekend. It's due to arrive around 10/6, so it's really right on schedule. Sorry for the delay. I hope this helps.

Melvin, Customer Care

Re: In Process

fluffysmom — Sun, 02 Oct 2016 02:39:58 GMT

I ordered a food item on 9-16 and haven't seen it yet. At this point that's a good thing. ugh

Re: In Process

CalMom — Sun, 02 Oct 2016 02:44:17 GMT

I ordered something on Tuesday and it was in Process until Friday. I received it today,Saturday. It was the Philosophy TSV. I'm in California. It was set to arrive 10/6.

Another thing is that the information about delivery has been missing lately on the Orders. However, it does appear on your email. I would like it next to my items as well.

Why has this stopped lately.

Amazon is very, very slow unless you have Prime.

Re: In Process

Barbara-QVC — Sun, 02 Oct 2016 02:55:55 GMT

@fluffysmom wrote:

I ordered a food item on 9-16 and haven't seen it yet. At this point that's a good thing. ugh

Hi @fluffysmom,

I checked on your order for the bread and it looks like Customer Service already assisted you with this situation. Please let us know if you need any further assistance!

Barb

Customer Care

Re: In Process

mia 2 — Mon, 03 Oct 2016 13:06:25 GMT

I also noticed there is no tracking info on clothing items the last few days. What's up with this? I hope tracking info comes back soon. Also "in process" is taking longer the last few days. Hope this is a temporary glitch.

Re: In Process

fluffysmom — Sun, 09 Oct 2016 23:29:22 GMT

Thanks for the refund, it never did arrive.