topic Re: Macy's in Q Talk

Macy's

Nannerbelles — Mon, 19 Sep 2016 18:43:43 GMT

I went to two different Macy's stores in Colorado last week and neither had a petite department any longer. I looked online and they still offer them there. Does anyone know if Macy's is no longer selling petite clothing in their stores? If so, they have lost a long time customer. I will not order online only to have to send the items back. I told the sales person that I guess I would have to take my business elsewhere and all she did was shrug!!

Re: Macy's

millieshops — Mon, 19 Sep 2016 18:50:45 GMT

I'm not even surprised. That same thing has happened elsewhere although for the life of me, I don't understand why. Seems to me I see lots of petite women.

As for the sales clerk's shrug - they don't make policy and for the most part never even get to speak to those who do. Employers would do well to give their employees a few hints on what to say when customer reacts. At least some attempt to mollify customers would be appropriate

Re: Macy's

Daysdee — Mon, 19 Sep 2016 19:36:48 GMT

Macy's near me still has petites but not a huge selection. I order online and use their sales and coupon discounts. I can easily return to the store near me if I have to do a return. I don't think their profits are good now; hope they don't close more stores.

Re: Macy's

Moonchilde — Mon, 19 Sep 2016 19:45:48 GMT

Chains tend to drop departments that are not selling in individual stores.

This happened to me years ago (about 15) at Sears, at the opposite end of the size range - my two closest stores eliminated their Plus Size departments entirely. I had to drive 40 min. to a Sears that still had the dept. I stopped shopping there when the quality tanked. I know that the last time I went to "a" Sears they did have a Plus dept, but not all of them will, depending on what sells in the area.

Re: Macy's

Shopper Mania — Mon, 19 Sep 2016 19:49:43 GMT

I'm 5 feet tall and grateful I can sew, also have access to a great tailor if I just don't feel llike tackling something. I'm a size 6, and okay with tops in a regular. 3/4 length sleeves are a dream come true for me. I stick to straight leg pants, because if I have to shorten them even by an inch, you lose the concept of the flair, and I don't like them anyway. I think they tend to make a petite person look dumpy. Be careful of GILI blouses, I had to go up to an 8. The bust bbutton pulled on the 6, not a good look, and her stuff is overpriced anyway. Check Old Pueblo Traders for their Levi's Bend Over pants, they have them in every color, and their petite is a "short" 27" inseam!! A dream come true for me!! They are online or you can request a catalog, pricing is fair too. Happy shopping!!!

Re: Macy's

Peggy998 — Mon, 19 Sep 2016 19:57:00 GMT

I am upset at Macy's also. Petite women are being discriminated against. Everyone is getting bigger but us. I now look into the Misses Dept. to see if I can something that fits. Disgraceful!

Re: Macy's

drizzellla — Mon, 19 Sep 2016 20:30:15 GMT

Funny how stores work. I was recently in the local Boscov's. They bought the space of at least 3 stores and made the entire area a petite department. I have never seen such a big selection of petite clothing.

Re: Macy's

kelsey17 — Mon, 19 Sep 2016 21:23:09 GMT

@Nannerbelles wrote:
I went to two different Macy's stores in Colorado last week and neither had a petite department any longer. I looked online and they still offer them there. Does anyone know if Macy's is no longer selling petite clothing in their stores? If so, they have lost a long time customer. I will not order online only to have to send the items back. I told the sales person that I guess I would have to take my business elsewhere and all she did was shrug!!

I am in NY and my Macy's has a decent petite section...

Re: Macy's

MarthaStewardess — Mon, 19 Sep 2016 22:37:09 GMT

@Peggy998 wrote:
I am upset at Macy's also. Petite women are being discriminated against. Everyone is getting bigger but us. I now look into the Misses Dept. to see if I can something that fits. Disgraceful!

LOL! Try being tall if you think you are being discriminated against. I've been in Macy's stores in many parts of the country and they have petite departments, but no talls. At least petites often have the option of hemming pants, etc, but those of us that are vertically gifted can't just add fabric to items.

Re: Macy's

3suwm5 — Tue, 20 Sep 2016 01:58:30 GMT

@Nannerbelles

I went to Macys in Boulder about 3-4 years ago and they had 0 petite items as well. In fact, the store had very few clothing racks in the entire women's section.

Went to another Macys in Loveland about 2 years ago and same thing. In fact, all I remember seeing for women were party-type, special occasion dressing.

I ended up getting a pair of shoes, that's it.

I don't know what's going on. Today, went through the petite section in Kohl's, always has been VERY small section. The handbag section was a hot mess. Not a thing I would take home. Bought a couple of items for my DH and left.

I have been very underimpressed with the clothing out there these days.

Re: Macy's

Julie928 — Tue, 20 Sep 2016 04:16:25 GMT

I haven't been to Macy's in years. The last time I was there was eight years ago looking for a pair of shoes for my wedding day. I remember the entire store looking like one giant bargain basement. Nothing was neatly arranged and there were lots of bins set out in the middle of the aisles with big tacky signs stating how big a discount that bin was. I miss Marshall Field's. As a matter of fact, I just called and closed my Macy's American Express account. The third time they declined a charge of mine was the clincher for me, especially since my card had a zero balance. I always pay my credit cards in full every month and they couldn't tell me why the charges were being declined so I decided I didn't need the card. Sorry for this being a bit off-topic but the moral of my story is I'm not too impressed with Macy's either. Poor customer service & poor shopping choices does not a good retailer make.....

Re: Macy's

KathyPet — Tue, 20 Sep 2016 04:33:42 GMT

MAcy's stores near me are just a hot mess. Clothes all jumbled together so tightly on racks you can't even move them around to see if they have your size. CLothing falling off hangers and lying on the floor. Dirty dressing rooms with hooks falling out of walls. left over clothing in the dressing rooms with not enough help available to remove the clothing left behind and let's not even talk about the quality of the "sales associates" who are not trained to do anything more than stand at the cash registers. THat is if you can even find a sales associate to start with. No training in the merchandise they carry. THey don't even know if they carry a particular brand in the department they are working in and they don't care either. WHatever happens to Macy's they brought it on themselves.

Re: Macy's

CAMOGIRL — Tue, 20 Sep 2016 11:02:28 GMT

Macys department store seems to be a thing of the past or something. I have been into mine a few (very few) times the past couple of years and they seem to be full of absolutely nothing. Strange really. Clerks no where to be found. Rude clerks found. Out of stock this. Out of stock that. "Find it online" is all their rude clerks are taught these days!!! A shame really - I have spent a pretty penny at Macy's over the years. Not anymore. I do believe I am done with that store. Actually, I know I am!

Re: Macy's

Nataliesgramma — Tue, 20 Sep 2016 11:10:13 GMT

I was just at my Macy's yesterday to return one of the items I bought online. It was hard to find a register with someone at it. The store was neat and clean, but they had one girl working the whole cosmetics Dept....

The sales clerk who rang me up was very nice though.

Re: Macy's

handygal2 — Tue, 20 Sep 2016 12:07:54 GMT

Online shopping has replaced much of the store traffic at Macy's and many other B&M stores. This creates a lesser need for sales associates and other store employees, so people are laid off. Customer service suffers. As a result, they lose more shoppers in their stores. (I imagine some stores are used as much for returns as they are for purchases). It becomes a vicious cycle.

It's sad to see this happening to Macy's and other retail giants. Unfortunately, it's a sign of the times, as they say...

Re: Macy's

suzyQ3 — Tue, 20 Sep 2016 15:30:50 GMT

We have a large Nordstrom in a newly renovated upscale mall nearby. The petite section is extremely petite, as in being almost nonexistent.

I order online.

Re: Macy's

Laura14 — Tue, 20 Sep 2016 15:51:41 GMT

I'm another one that goes to the Misses or Juniors department. I have actually had to go to the children's department ( I kid you not) for sweatpants a few years ago.

I haven't been to Macy's in ages but Kohls near me does do a petite section that I found some nice dresses in for work. I don't wear pants or jeans because of the hassle with length so I keep it swinging and I can usually make a Junior dress or skirt work.

Re: Macy's

CANDLEQUEEN — Tue, 20 Sep 2016 20:08:33 GMT

The Macy's nearest to me is about 35 miles away, but they have a nice large cosmetic department and the people working there are very nice and generous with samples......I also love their coat and purse departments, not the clothes department however-very unorganized......I do shop a lot online and they have super fast shipping........

Re: Macy's

Nannerbelles — Wed, 21 Sep 2016 21:31:13 GMT

Thanks for all the responses ladies! I live in Wisconsin and was visiting Colorado and just thought it was odd. I will have to check the Macy's in Milwaukee.