topic Can't Get the Community Menu to Work! in Q Talk

Can't Get the Community Menu to Work!

fortune — Sat, 20 Aug 2016 23:04:46 GMT

When I try to click on the Q's Community Menu choices, I get a message "We've moved, click here to access the new forum." What's going on???? Am I the only one?

Re: Can't Get the Community Menu to Work!

MacDUFF — Sat, 20 Aug 2016 23:33:25 GMT

It happened to me randomly yesterday and the day before. In another thread, @chickenbutt mentioned similar problems. I believe TPTB are working on it.

@Keyai

Re: Can't Get the Community Menu to Work!

hatetoiron — Sat, 20 Aug 2016 23:39:18 GMT

fortune----No you are not the only one. I am having the same issues.

Hope this gets corrected.

Re: Can't Get the Community Menu to Work!

Eva-QVC — Mon, 22 Aug 2016 14:28:36 GMT

@fortune wrote:

When I try to click on the Q's Community Menu choices, I get a message "We've moved, click here to access the new forum." What's going on???? Am I the only one?

Hello @fortune @hatetoiron @MacDUFF - Can you let me know if this is still happening? Thanks!

Re: Can't Get the Community Menu to Work!

stevieb — Mon, 22 Aug 2016 14:36:15 GMT

Good to know it's not just me... I've been having similar issues and also the links to navigate the forums only seem to work intermittently. They must be 'upgrading' the customer experience yet again...

Re: Can't Get the Community Menu to Work!

stevieb — Mon, 22 Aug 2016 14:35:51 GMT

@Eva-QVC I can tell you that the left hand links to the various forum categories and the breadcrumb links at the top left have only been working for me intermittently since Friday and that's still the case... There also seems for some of them to be a delay between placing your cursor on the link and when the link becomes active... As an FYI, I've done routine PC maintenance on my machine and this is the only site of a number I've visited in recent days to be 'acting up'.

Re: Can't Get the Community Menu to Work!

MacDUFF — Mon, 22 Aug 2016 14:50:32 GMT

@Eva-QVC

Hi Eva...I seem to be up and running normally now.

Re: Can't Get the Community Menu to Work!

chickenbutt — Mon, 22 Aug 2016 14:53:16 GMT

This is about the fourth day of this and I think they are working on it. You just have to go back and click on the forum names again and usually the second time it will work.

If the link isn't clickable, just click on it anyway and it will become clickable. Then just click on it again and it should get you to the forum. Unfortunately, however, this will keep happening so you have to do this probably about 40-60% of the time when you want to enter a given forum.

There are other threads in this forum about this, so that might help, and the moderators are aware.

Re: Can't Get the Community Menu to Work!

Moonchilde — Mon, 22 Aug 2016 18:53:39 GMT

@Eva-QVC It happened to me a couple of minutes ago.

Re: Can't Get the Community Menu to Work!

stevieb — Mon, 22 Aug 2016 22:00:40 GMT

And the intermittent message directing us to the 'new website', requiring sign in (even if you just signed in) appears also to still be with us, in combination with the still funky links...

@Eva-QVC

Re: Can't Get the Community Menu to Work!

homedecor1 — Mon, 22 Aug 2016 22:38:14 GMT

@Eva-QVC

still happening for me! I thought it was just me🙄

I get get this message and I try to tap on a category and it takes me "deals" or gives me "unexpected error".

im using a IPad

thank you

Re: Can't Get the Community Menu to Work!

Carol08 — Mon, 22 Aug 2016 22:41:11 GMT

It's not just you. I am having the same trouble. It started yesterday for me. I hope they fix it soon.

Re: Can't Get the Community Menu to Work!

chickenbutt — Tue, 23 Aug 2016 15:31:36 GMT

Were they able to fix it, or is it just that I'm on a different computer this morning?

I'm up in my office on a Win7 computer (a laptop like my others) and it's not happening. The last few days, when it was happening I was on either a Win10 or Win8.1 laptop elsewhere in my house.

At any rate, hope they got it figured out!

Now watch - as soon as I said something it will start happening again! heh

Re: Can't Get the Community Menu to Work!

chickenbutt — Tue, 23 Aug 2016 20:50:50 GMT

FYI, FWIW, I'm now on my Win10 computer and it still seems to be working fine for me. When this problem started (was it Thursday? or Friday) I was on this computer and then the next few days on a Win8.1 computer and both had the problem so I was pretty sure it wasn't my computer.

Now, all morning on a Win7 computer and now Win10, it still seems to be good from my end. So, I hope that means that they fixed it.

Re: Can't Get the Community Menu to Work!

stevieb — Wed, 24 Aug 2016 15:05:25 GMT

So nice to have the navigation links fixed, which they were as of yesterday for me... Unfortunately today, it appears you'd have time to prepare a three course meal while you 'wait for a response from QVC' and hearting posts now seems to require multiple tries... All right, I guess it's time to step away from the boards...

@Eva-QVC... Just an FYI...

Re: Can't Get the Community Menu to Work!

chickenbutt — Wed, 24 Aug 2016 16:00:10 GMT

Well, then - it's not just me.

Yesterday the site performed perfectly and as fast as any other website I visit.

Now, this morning, while those links are still working fine, it is about as slow as molasses in January.

I'm on a Win10 laptop with a current i7 processor and plenty o RAM, and fast internet, so it's not my comptuer, as other sites are normal, speed-wise.

Maybe they're still working on stuff (?).

Re: Can't Get the Community Menu to Work!

chickenbutt — Wed, 24 Aug 2016 20:07:01 GMT

Thanks for fixing the speed problem! I'm having super fast page loadings now.

Plus, the forum buttons are continuing to work flawlessly.

Re: Can't Get the Community Menu to Work!

stevieb — Thu, 25 Aug 2016 21:02:54 GMT

I see that to some extent we're back to watching paint dry again today...

Re: Can't Get the Community Menu to Work!

deedledeedeedle — Sat, 27 Aug 2016 09:18:24 GMT

Grrrrrrrr

NOT happy with the Q webbie these days either.

I cannot select a color option. I think the Q IT department is anti Mac.

dee

Re: Can't Get the product options to work.

mjkoval — Sun, 23 Oct 2016 15:01:09 GMT

I am on a PC with Win 10 wt i7 processor. For the last few days I cannot make any product selections. Same problem in multible browsers. It is not a problem on my phone. I do not have this problem on other shopimg sites. I wonder if it has something to do with the Windows update on the 17th??

This is very frustrating. If anyone can suggest something to try I would really appreciate it.