topic Re: The bottom line... in Q Talk

The bottom line...

Day1128 — Mon, 23 May 2016 01:39:27 GMT

No matter how unprofessional, talkative, or offensive a vendor is (and we all have our differing opinions on what these words mean), the Q is in business to make money. That's their priority, regardless of behavior or customer opinions.

Re: The bottom line...

Kachina624 — Mon, 23 May 2016 01:45:16 GMT

I think the words she spoke were very clear with no translation necessary. I hope people will take this into consideration when shopping. We can vote with our credit cards as to whether someone is is an acceptable vendor.

Re: The bottom line...

Mz iMac — Mon, 23 May 2016 02:04:28 GMT

@Kachina624

I vote w/checks.

Re: The bottom line...

butterfly123 — Mon, 23 May 2016 02:17:30 GMT

If you feel that strongly about a vendor than send an email to QVC or don't buy the product or change the channel

Re: The bottom line...

MomCat — Mon, 23 May 2016 02:47:19 GMT

Not purchasing is the only thing ANY retailer understands. Just remember everyone doesn't agree with what is considered negative to others.

Re: The bottom line...

Kachina624 — Mon, 23 May 2016 05:53:36 GMT

I tried doing the proper thing and sending an email. I entered my name and email address, then started writing. As soon as I wrote the name Lisa, the system kicked my out twice. So much for following the rules.

Re: The bottom line...

jaxs mom — Mon, 23 May 2016 14:27:09 GMT

@Kachina624 I just emailed them using the email feature on the Q site and it went through.

Re: The bottom line...

Plaid Pants2 — Mon, 23 May 2016 14:33:12 GMT

If I am unhappy with any retailer, I write out an old fashioned letter, on paper, and mail it.

I think that has a bigger impact than sending an e-mail, because who really writes letters anymore?

Re: The bottom line...

ChynnaBlue — Mon, 23 May 2016 14:35:26 GMT

@Kachina624 wrote:
I think the words she spoke were very clear with no translation necessary. I hope people will take this into consideration when shopping. We can vote with our credit cards as to whether someone is is an acceptable vendor.

What did she say this time?

Re: The bottom line...

mstyrion 1 — Mon, 23 May 2016 15:53:20 GMT

@Kachina624 wrote:
I tried doing the proper thing and sending an email. I entered my name and email address, then started writing. As soon as I wrote the name Lisa, the system kicked my out twice. So much for following the rules.

______________________________________________________________

If you were writing an E mail and got kicked off, it is your own system that did it. Not QVC.

QVC doesn't monitor your own personal E mail account.

Re: The bottom line...

KentuckyWoman — Mon, 23 May 2016 17:51:40 GMT

@ChynnaBlue wrote:
@Kachina624 wrote:
I think the words she spoke were very clear with no translation necessary. I hope people will take this into consideration when shopping. We can vote with our credit cards as to whether someone is is an acceptable vendor.
What did she say this time?

Not sure but I am assuming this is in reference to her original rant on social media from last month or so.

Re: The bottom line...

dooBdoo — Mon, 23 May 2016 18:17:53 GMT

MomCat wrote:
Not purchasing is the only thing ANY retailer understands. Just remember everyone doesn't agree with what is considered negative to others.

@MomCat, I agree. The true "bottom line" is money -- sales. Company reputation plays a role, but in most cases (sorry to be cynical) only to the extent that it affects their finances. I do think, as others have said, phone calls, snail-mail letters, email messages, and social media comments make a difference, too.

Re: The bottom line...

dooBdoo — Mon, 23 May 2016 18:21:00 GMT

mstyrion 1 wrote:
Kachina624 wrote:
I tried doing the proper thing and sending an email. I entered my name and email address, then started writing. As soon as I wrote the name Lisa, the system kicked my out twice. So much for following the rules.
______________________________________________________________
If you were writing an E mail and got kicked off, it is your own system that did it. Not QVC.
QVC doesn't monitor your own personal E mail account.

It depends on how @Kachina624 was trying to send the email message. If she was on the QVC site using the "contact us" system to send a message, it might be this website's fault. However, I really don't believe it had a thing to do with the name "Lisa." It likely would be related to the technical mess we've seen here the past few days.

Re: The bottom line...

jaxs mom — Mon, 23 May 2016 19:37:23 GMT

Yes, I used QVCs contact us and even though I chose the option saying I didn't need a response back to me, I got one saying they were forwarding my comments.

Re: The bottom line...

Plaid Pants2 — Mon, 23 May 2016 21:20:24 GMT

@jaxs mom wrote:
Yes, I used QVCs contact us and even though I chose the option saying I didn't need a response back to me, I got one saying they were forwarding my comments.

That's just an automatic response that's in a computer program.

You could write an e-mail saying that Mickey Mouse is a hippie, and you'd get the same response back.

Re: The bottom line...

Kachina624 — Tue, 24 May 2016 00:11:08 GMT

@dooBdoo wrote:
@mstyrion 1 wrote:
@Kachina624 wrote:
I tried doing the proper thing and sending an email. I entered my name and email address, then started writing. As soon as I wrote the name Lisa, the system kicked my out twice. So much for following the rules.
______________________________________________________________
If you were writing an E mail and got kicked off, it is your own system that did it. Not QVC.
QVC doesn't monitor your own personal E mail account.

It depends on how @Kachina624 was trying to send the email message. If she was on the QVC site using the "contact us" system to send a message, it might be this website's fault. However, I really don't believe it had a thing to do with the name "Lisa." It likely would be related to the technical mess we've seen here the past few days.

@dooBdoo Yes, I was using the QVC contact us format. May not have had anything to do with "Lisa" but was a funny coincidence.

Re: The bottom line...

Kachina624 — Tue, 24 May 2016 22:37:59 GMT

I hope people who were offended by the words this woman used, will make their opinions known to QVC. Just takes a minute to dash off an email.

Re: The bottom line...

MacDUFF — Tue, 24 May 2016 23:45:25 GMT

I don't begrudge anyone or any company making money, but some things are more important than the almighty dollar...beware the love of money.

Re: The bottom line...

febe1 — Tue, 24 May 2016 23:59:37 GMT

I don't think anyone should be destroyed because of a one-time breach of correctness or bad language. Lisa Rinna has done this. I do believe she knows she's made a grievous, unacceptable mistake. She's apologized for it. I think the apology should be accepted and move on. If it should continue with Lisa, then it would be an individual decision whether one wishes to finance her endeavors.

Re: The bottom line...

PamfromCT — Wed, 25 May 2016 00:00:18 GMT

There have to be many clothing vendors anxious to have a chance on QVC. And many who would not blatantly offend any woman, regardless of their size. Since when is this acceptable? Some folks complain about quirks of a few hosts, but never on their worst day would they ever begin to come close to this ludicrous rant. QVC has so many professional and likable vendors. Why put up with this? I don't see anything special about this vendor's line of clothing.