topic Re: QVC PLEASE FIX THE WEBSITE FOR APPLE USERS in Q Talk

QVC PLEASE FIX THE WEBSITE FOR APPLE USERS

Mindy D — Fri, 20 May 2016 18:21:37 GMT

Apple iPad and phone users can't edit their posts. I also couldn't enter the sweepstakes for two days. Your site has a problem. Please fix it.

Re: QVC PLEASE FIX THE WEBSITE FOR APPLE USERS

Suhse — Fri, 20 May 2016 21:24:56 GMT

Yes, it's definitely wonky!

Re: QVC PLEASE FIX THE WEBSITE FOR APPLE USERS

wildcat fan — Fri, 20 May 2016 22:07:47 GMT

I'm an iPad user and I'm having problems editing posts today. When I hit "edit reply," I'm not able to move the cursor in the edit box. It just stays at the top/beginning of the text. I'm using latest iOS and I cleared all my browsing history and open apps. Not experiencing this at other websites.

Also, I can't move the cursor in the textbox when I'm typing unless I hit backspace.

Re: QVC PLEASE FIX THE WEBSITE FOR APPLE USERS

loveschocolate — Fri, 20 May 2016 22:45:16 GMT

I am an iPad user and am having difficulty copying and pasting. Ugh. Never had this problem before.

Re: QVC PLEASE FIX THE WEBSITE FOR APPLE USERS

jaxs mom — Fri, 20 May 2016 23:29:36 GMT

I don't have any problem editing my posts on my iphone, but I surf in full mode not in mobile.

Re: QVC PLEASE FIX THE WEBSITE FOR APPLE USERS

dooBdoo — Fri, 20 May 2016 23:35:28 GMT

JaxsMom wrote:
I don't have any problem editing my posts on my iphone, but I surf in full mode not in mobile.

@jaxs mom, I'm seeing this problem with my iPad 3 and iPhone 5, and I always use the full desktop mode. I was using iOS 9.3.1, then updated to iOS 9.3.2, no improvements.

Re: QVC PLEASE FIX THE WEBSITE FOR APPLE USERS

dooBdoo — Fri, 20 May 2016 23:36:37 GMT

@Mindy D, @jaxs mom, @loveschocolate, @wildcat fan, @Suhse

They're aware of the problems and evidently won't be correcting anything until after the weekend. Here's the announcement in the "Customer Care" forum.

Thread: "Function issues in the forums"

link: http://community.qvc.com/t5/Customer-Care/Function-issues-in-the-forums/m-p/2802192#U2802192

"Community_Team wrote:
Hello Everyone,

We are aware of the issues in the forums today and are taking the necessary steps to resolve them. However, we do not think the issues will be resolved until early next week. We certainly appreciate you alerting us to these issues and thank you for your patience while we work to get them resolved as quickly as possible.

-QVC Community Team"

Re: QVC PLEASE FIX THE WEBSITE FOR APPLE USERS

TY — Sat, 21 May 2016 10:22:15 GMT

Ugh, the weekend that there's trouble with the safari browser is when my desktop windows 7 computer's internet connection stops working so I can't get it fixed until next week.

Re: QVC PLEASE FIX THE WEBSITE FOR APPLE USERS

deedledeedeedle — Sun, 22 May 2016 06:24:26 GMT

Another Apple user jumping on the bandwagon. Q needs to trash their website and go back to the drawing board. It's pretty sad that one can window shop yet not be able to get back to the same place after looking at one item.

Also, I still see hosts in Christmas gear on one of the web pages.

Get with it, QVC. Take a look at the southern channels' website and think about poaching it or hire their webbie.

dee

Re: QVC PLEASE FIX THE WEBSITE FOR APPLE USERS

CoG — Sun, 22 May 2016 19:45:42 GMT

And, when do iPad users get assaulted by pop ups? How do they over ride Apple safety measures? And what's with the small faunt default?