topic Re: My Review Not Posted in Q Talk

My Review Not Posted

Biftu — Sun, 12 Jul 2015 12:29:51 GMT

I wrote a review three days ago and it is still not posted. I gave the item three stars. The review was not nasty at all -- just described why I gave it only three stars. There is one other review which gave it only two stars. I sure hope the reviews aren't also being pulled as I like to see how others feel about their purchases. I don't necessarily make my decision to purchase on the comments, but sometimes they are helpful especially about the fit.

Re: My Review Not Posted

pommom — Sun, 12 Jul 2015 12:34:02 GMT

This has happened to me, too. It takes a few days to post. One of my reviews took almost a week and one never posted (I couldn't give it even a one star and I suspect that's why). Keep checking.

Re: My Review Not Posted

itsmagic — Sun, 12 Jul 2015 12:49:51 GMT

I've had a five star review never post.

Re: My Review Not Posted

debic — Sun, 12 Jul 2015 13:53:42 GMT

They are really picky about how you say it. Sometimes there's a notice at the bottom you've said something wrong.

Re: My Review Not Posted

millieshops — Sun, 12 Jul 2015 14:10:08 GMT

I know that once we take the time to write a review, we'd like to see ourselves on the screen.

What I don't quite understand is why the company would edit the comments on the review section of the site and not here. Anyone sophiscated at all about QVC already knows about the forums and can read here for ideas and I wonder how many read the actual reviews and take them as the only place to see reviews of products. I don't know anyone personally who does that.

If they were censoring all the reviews, wouldn't they censor them here, too?

Re: My Review Not Posted

Perkup — Sun, 12 Jul 2015 14:29:47 GMT

I've written very few reviews - maybe three. But honestly I never checked back to see whether or not they were ever posted. I don't expect to be praised or published. Just wrote a couple of things when I had strong feelings.

Re: My Review Not Posted

Justice4all — Sun, 12 Jul 2015 15:03:06 GMT

Almost all of my reviews are five star, and they are posted fast. I posted my first one star, and it took days. Finally, it posted, but only after it was buried in five star reviews. Can you blame them?

Re: My Review Not Posted

Kachina624 — Mon, 13 Jul 2015 01:00:03 GMT

Millie said:
I know that once we take the time to write a review, we'd like to see ourselves on the screen.

"What I don't quite understand is why the company would edit the comments on the review section of the site and not here. Anyone sophiscated at all about QVC already knows about the forums and can read here for ideas and I wonder how many read the actual reviews and take them as the only place to see reviews of products. I don't know anyone personally who does that.

If they were censoring all the reviews, wouldn't they censor them here, too?"

They don't change or edit reviews. Period. That would be unethical.

Have you read the standards for writing reviews? If you'll take the time you'll probably see why yours wasn't accepted. The most common reason they're rejected is when someone raises a CS issue. The item was broken or had something wrong with it or shipping was slow. They want a description of the performance or fit of the item in good condition.

I see hundreds of names of reviewers, the majority actually, that I've never seen here. Many, many people write reviews who don't post on the boards.

Re: My Review Not Posted

sam96 — Mon, 13 Jul 2015 18:44:05 GMT

I wrote a few reviews yesterday. The 5 star reviews posted immediately but the one 3 star review still hasn't posted. I didn't think a 3 star review wasn't "unacceptable" but it appears anything less than perfect doesn't post until it can get buried.

How equitable and forthcoming is that really?😳

Re: My Review Not Posted

Kachina624 — Tue, 14 Jul 2015 00:48:28 GMT

All my reviews post immediately regardless of number of stars, usually the day after I submit them.

Re: My Review Not Posted

NC Bandwagon — Tue, 14 Jul 2015 04:26:37 GMT

Hello, Biftu.

I think it takes 3 to 5 days for the review to post. Though, it looks like it's random for everyone.

I know that when a person writes a review for QVC, it can't include:

foul language

no mentioning the price of the item

no mentioning other places where you can get the item

no mentioning customer service

no mentioning personal info

I think that's all. Maybe try calling or writing QVC if your review doesn't post.

Re: My Review Not Posted

Teggers — Wed, 06 Jan 2016 19:33:58 GMT

I wrote a review two weeks ago and it still hasn't shown up. I haven't gotten any kind of notification that it will or will not be posted. It was not a favorable review, however, I don't think it was mean spirted or rude, just the truth ( as I saw it). Also almost 3 weeks ago I returned item and still I recieve "no tracking information".

Re: My Review Not Posted

cubagal — Sun, 10 Jan 2016 20:35:50 GMT

I wrote a couple two and three star reviews, and I got an email saying they would NOT post them. Read the rules they said. All I said was that the product was not good, and what was wrong with it, and that was that. They don't want our honest opinion.

Re: My Review Not Posted

qbetzforreal — Sun, 10 Jan 2016 23:44:54 GMT

@Olive Oil wrote:
I wrote a couple two and three star reviews, and I got an email saying they would NOT post them. Read the rules they said. All I said was that the product was not good, and what was wrong with it, and that was that. They don't want our honest opinion.

Was the review in reference to ordering the wrong size Frost Guard? And it was the host's fault? If so? Then it probably wouldn't be used. The review would need to rate the product doing its function.

Re: My Review Not Posted

lovessister2 — Mon, 12 Dec 2016 18:26:51 GMT

Once in a while, one of my reviews will not be posted. It is never one with 5 stars. I posted 2 weeks back a 3 star review on Stan Herman PJ's. I used the word frumpy. Sorry, but that is how I looked in them. I get the feeling that QVC stalls on posting poor reviews until their merchandise has been sent out. They want to make sure people do not see poor reviews while they are in the decision-making process. Then once the item gets delivered, I bet half the customers decide to keep it rather than pay return mailing fees or make a trip to the post office (which is how lots of things are being delivered these days). I speak from experience. I have a few items in the Goodwill box now that have never been worn.

Re: My Review Not Posted

febe1 — Tue, 13 Dec 2016 08:23:02 GMT

@Biftu wrote:
I wrote a review three days ago and it is still not posted. I gave the item three stars. The review was not nasty at all -- just described why I gave it only three stars. There is one other review which gave it only two stars. I sure hope the reviews aren't also being pulled as I like to see how others feel about their purchases. I don't necessarily make my decision to purchase on the comments, but sometimes they are helpful especially about the fit.

I had a five star review not accepted. I must have said something inappropriate about price or comparisons or something against the rules. Number of stars doesn't determine review acceptability.

Re: My Review Not Posted

tototwo — Tue, 13 Dec 2016 13:39:01 GMT

I've had reviews take up to a week to post. Also, if a review doesn't meet QVC's standards, they aren't going to send you an email to say that. If your review doesn't post after a couple weeks, you might want to re-write it and try again.

Re: My Review Not Posted

blondegirl — Tue, 13 Dec 2016 17:47:17 GMT

And sometimes they post them and then remove them. When items start to get bad reviews they seem to disappear or the item has a new item number. it is really not a very good thing to do.

Re: My Review Not Posted

Sheri53 — Sun, 25 Feb 2018 18:29:37 GMT

Not one of my reviews has ever been posted even though I get the message that I will be notified when it is. Then of course since I already wrote a review I am unable to go in and write another. I have brought this to QVC's attention with a reply thanking me and that they will look into the situation. That is where it ends. I no longer trust the star ratings and research a product outside of QVC for accurate information.

Re: My Review Not Posted

Daysdee — Sun, 25 Feb 2018 21:17:21 GMT

A few years ago, I wrote one review. It didn't post because I had mentioned in it they need to have petite sizes. They responded that it wasn't the place to make suggestions so it wasn't posted. I haven't bothered to try a review again.