topic Re: UPS Overwhelmed With Packages in Q Talk

UPS Overwhelmed With Packages

Plaid Pants2 — Wed, 16 Dec 2015 21:07:50 GMT

UPS has been overwhelmed with the volume of packages for them to process and deliver.

They have been renting U-Hauls to deliver packages.

If a package doesn't arrive before the 25th, that could be why.

And remember, no package can make or break Christmas.

Meaning, just because a package doesn't arrive, doesn't mean that Christmas will be "ruined".

So, just be aware that it's possible that not all gifts will arrive on time.

Re: UPS Overwhelmed With Packages

NickNack — Wed, 16 Dec 2015 21:37:15 GMT

I have something on its way to me that shipped UPS. The tracking info says it's in my city but no delivery date has been posted. I thought that was really odd. I do hope I get it this week. It's a sweater for me, not a gift.

Re: UPS Overwhelmed With Packages

karlam — Wed, 16 Dec 2015 21:38:31 GMT

And that also includes the post office. Our office mail carrier told us right before Thanksgiving that one day he had over 100 packages for delivery before his regular route. He said that was very early in the season for packages to start arriving at the post office. Today he said he got a phone call while doing his route that two large trucks arrived at the post office full of packages. I guess everyone is doing online shopping and avoiding the malls.

Re: UPS Overwhelmed With Packages

circles — Wed, 16 Dec 2015 21:46:41 GMT

I have several items that have shipped but no tracking...some should have been here on the 11th but has not arrived...

They have that banner to order and the guarantee it will arrive in time....I highly doubt it...if items that were shipped on the 9th that still has no tracking...I can't imagine anything ordered today will be here.....

Re: UPS Overwhelmed With Packages

GCR18 — Wed, 16 Dec 2015 21:58:43 GMT

All the packages I shipped have made it to their destination and the rest are wrapped under the tree. I don't do well with last minute shopping.

Re: UPS Overwhelmed With Packages

Kindaglitzy — Wed, 16 Dec 2015 22:09:39 GMT

I shipped mine last week, arrived on schedule per UPS tracking. I received my box from a relative today, again on schedule per UPS tracking. Should have final box from another relative via USPS priority mail by end of this week. I also don't do well waiting until last minute to shop. If I should order anything between now and Christmas it will be for me and would not expect by 25th.

Re: UPS Overwhelmed With Packages

ms traditional — Wed, 16 Dec 2015 22:38:48 GMT

the point and click volume on Black Friday weekend and Cyber Monday was up more than expected and UPS had to scurry. according to my guy they are on top of things now in our part of LA --- . but weather can foul things up and that isn't predictable - so don't wait until the last minute and have unreasonable expectations. by the way everything i was expecting and everything i shipped have arrived on schedule.

Re: UPS Overwhelmed With Packages

hoosieroriginal — Wed, 16 Dec 2015 22:38:44 GMT

I agree - don't let it ruin your Christmas - it will get there eventually. Think of these poor people working overtime to get these packages out - today I have seen several UPS trucks (usually see just one) and fed-ex trucks everywhere! I think this is what we will be looking at from now on with all the online shoppers - next year people just need to plan better to beat the rush.

Re: UPS Overwhelmed With Packages

MomCat — Wed, 16 Dec 2015 22:57:03 GMT

My gift shopping is always done at this point. All these packages are for ME. I take advantage of all the year end sales to stock up. So far, everything is on time. No problems. It's actually a good thing all the delivery companies are busy. They all hire extra help this time of year. Would be a waste if they were idle.

Re: UPS Overwhelmed With Packages

granddi — Wed, 16 Dec 2015 23:15:30 GMT

I have shopped some this week but NOT for gifts. I just took advantage of some good deals. Maybe retailers should have a spot on the order form to indicate that the buyer would accept AFTER Christmas delivery.

I have suggested on this forum that the Q should offer DELAYED shippment. There are times when I see a one time only or tsv that I want to get the special price but would rather have delayed delivery due to my being out of town.

Re: UPS Overwhelmed With Packages

ms traditional — Wed, 16 Dec 2015 23:25:56 GMT

@MomCat wrote:
My gift shopping is always done at this point. All these packages are for ME. I take advantage of all the year end sales to stock up. So far, everything is on time. No problems. It's actually a good thing all the delivery companies are busy. They all hire extra help this time of year. Would be a waste if they were idle.

yes lots of people have been put back to work even if temporarily. that is a very good thing these days.

Re: UPS Overwhelmed With Packages

Krissyken — Wed, 16 Dec 2015 23:50:44 GMT

I used to work for UPS and they have been using UHaul and Budget rental trucks to help deliver packages in December for years. The more we shop online, the busier they all become. You will always see 2 people in the trucks now, even FedEx..one a driver, one a runner, they can deliver faster this way, as they cannot come in at the end of the day until all their packages are delivered.

Re: UPS Overwhelmed With Packages

NickNack — Wed, 16 Dec 2015 23:52:12 GMT

@Nicknack wrote:
I have something on its way to me that shipped UPS. The tracking info says it's in my city but no delivery date has been posted. I thought that was really odd. I do hope I get it this week. It's a sweater for me, not a gift.

I spoke too soon. My package was delivered today.

Re: UPS Overwhelmed With Packages

hopi — Wed, 16 Dec 2015 23:54:03 GMT

They should have hired more people. Pure greed. Poor management.

Re: UPS Overwhelmed With Packages

gmkb — Thu, 17 Dec 2015 01:10:56 GMT

In our development, the large UPS truck has only been delivering very large packages. All the smaller packages are delivered by a UPS employee in a golf cart. This happens every year from Thanksgiving to Dec. 24.

Re: UPS Overwhelmed With Packages

shoesnbags — Thu, 17 Dec 2015 03:02:24 GMT

@granddi wrote:
I have shopped some this week but NOT for gifts. I just took advantage of some good deals. Maybe retailers should have a spot on the order form to indicate that the buyer would accept AFTER Christmas delivery.

I have suggested on this forum that the Q should offer DELAYED shippment. There are times when I see a one time only or tsv that I want to get the special price but would rather have delayed delivery due to my being out of town.

I ordered a handbag from Macy's this evening and at the end received a message asking if I would like to get a discount on a future purchase in return for accepting delayed shipping. I declined the offer because the bag is a pretty plaid that I'd like to use for Christmas if possible. But it shows that some retailers are indeed doing just what you suggested.

Re: UPS Overwhelmed With Packages

lovestodance — Thu, 17 Dec 2015 03:36:44 GMT

Oh my i ordered a Shark upright Vac with 6 easy pays... Free Ship..... I live Upstate NY,and look like tracking say's it is still in GA....

Was so anxious to receive it by Friday???? Need a Vac very badly....

Am getting new beds maybe next Monday.... Do want to vacuum the area where the beds will be....

I have a king size head board with 2 twin beds that are attached...

Am getting a Sealy Posture Pedic ones with electric lift for head..

I checked on twin size ones at Sleep #.... They only do twin in EL.... 80 in. long... Beds are standard 39-by 75....

Have lots of sheets,mattress pads etc.... Was so happy to find in a store not far from my home.... They have started making several name brand in raised levels...

Have neck and bad sciatica,both types of arthritis....

Am so anxious to get my new beds.....

Getting back to overwhelmed ups hoping i get my vac before weekend...

lovestodance

Re: UPS Overwhelmed With Packages

circles — Thu, 17 Dec 2015 12:13:30 GMT

I ordered a box of Waggoners Buckeyes from Evine Live last week...it wasn't due in till next week...naturally I wasn't looking for it to arrive this week....

Not able to sleep once again...I decided to check the tracking for my candy...see how far away it still was...and to my surprise...it said they were delivered yesterday...at 3:15pm....left at front door...

(by the wasy they were shipped on the 14th and arrived the 16th)

now I call that fast shipping...the Q. could learn from them...

Anyway....my point is...my UPS man never knocked at the door or rang my doorbell....I know for a fact I was in the hallway ..right by the front door...talking to my upstairs neighbor...we would have heard him ....I don't understand not letting people know they have left a package...I don't use my front door...only the back...so there was no chance for me to stumble on it...

I got it off my porch at 6am today...thankfully no one stole it...and the skunks or squirrels didn't attack the box...

This isn't the only time its happened...it happens all year long....sometimes he leaves my packages at different addresses or different streets...as does the postman...and for that reason...neither of them will be receiving a Christmas gift...

Re: UPS Overwhelmed With Packages

wonderfulworld — Thu, 17 Dec 2015 22:16:06 GMT

Right now I am concerned about a return. I dropped of the Honora TSV at the post office on 12/9, in the original package and using the QVC address label. My order page does not register the return, nor my credit card.

I sent an email to the Q today. I called customer service but after waiting an hour I hung up.

What happens if it is lost (or what ever)? Thanks for your replies and or experiences.

Today is 12/17.

Re: UPS Overwhelmed With Packages

Tantallum — Fri, 18 Dec 2015 03:36:08 GMT

@shoesnbags wrote:
@granddi wrote:
I have shopped some this week but NOT for gifts. I just took advantage of some good deals. Maybe retailers should have a spot on the order form to indicate that the buyer would accept AFTER Christmas delivery.

I have suggested on this forum that the Q should offer DELAYED shippment. There are times when I see a one time only or tsv that I want to get the special price but would rather have delayed delivery due to my being out of town.
I ordered a handbag from Macy's this evening and at the end received a message asking if I would like to get a discount on a future purchase in return for accepting delayed shipping. I declined the offer because the bag is a pretty plaid that I'd like to use for Christmas if possible. But it shows that some retailers are indeed doing just what you suggested.

That is a really good idea!!!