topic Re: QVC/HSN app on Roku -buffering in Q Talk

QVC/HSN app on Roku -buffering

Suneshine — Thu, 21 May 2026 10:06:55 GMT

Is anyone else experiencing this issue? This has been a constant for the past few days. I tried all of the usual options of deleting, reloading of the app. etc. This is the only app. I have difficulty with on my Roku.

Re: QVC/HSN app on Roku -buffering

Desertdi — Thu, 21 May 2026 10:17:28 GMT

I just had a brief cable outage. I reset my modem.

Re: QVC/HSN app on Roku -buffering

bluecrab33 — Thu, 21 May 2026 10:20:40 GMT

I have had this issue with all the QVC stations for quite some time. HSN has been fine so far. I have the buffering issue or a message that I am not connected to the internet. I have had no problem with any other stations. Very annoying and I end up just turning QVC off almost everyday because once this buffering issue starts it makes it impossible to watch.

Re: QVC/HSN app on Roku -buffering

Caaareful Shopper — Thu, 21 May 2026 10:23:34 GMT

@Suneshine That can be so frustrating. I'm not having any problems.

Do you have a Roku stick? If so, have you tried disconnecting the stick from your TV, wait a minute, and reconnect?

That's all I can think of that you haven't already tried.

Good luck.

Re: QVC/HSN app on Roku -buffering

Mz iMac — Thu, 21 May 2026 12:32:38 GMT

@Suneshine wrote:
This is the only app. I have difficulty with on my Roku.

@Suneshine Buffering is usually a "slow internet" issue. But, since your issue is w/only 1 app, try the following if Caaareful Shopper's excellent suggestion does not work.......

Go into your smart TV & Roku settings. (If Roku on a dumb tv just go into its settings)

Delete/clean the apps cache.

If you delete the apps data, you will need to "sign-in" again.

Restart your TV after doing the above.

for providing your troubleshooting efforts. This will prevent the helpers from repeating troubleshooting suggestions you may have already tried.

Re: QVC/HSN app on Roku -buffering

RescueLover — Thu, 21 May 2026 12:59:44 GMT

I’ve had this buffering happen to me before and my husband uses the remote to fix it.

I know he doesn’t get up and unplug the tv or Roku. I’ll have to ask him what he does and get back to you.

Re: QVC/HSN app on Roku -buffering

kze — Fri, 22 May 2026 03:53:28 GMT

@RescueLover wrote:

I’ve had this buffering happen to me before and my husband uses the remote to fix it.

I know he doesn’t get up and unplug the tv or Roku. I’ll have to ask him what he does and get back to you.

@RescueLover

I'm sure he just goes to "system restart" which is what I do. It's the same as doing things like unplugging etc.