topic Re: Return labels being provided again in Q Talk

Return labels being provided again

FranandZoe — Thu, 16 Apr 2026 19:44:52 GMT

Getting them included with items purchased - more of them all the time. It's great - I appreciate it.

Re: Return labels being provided again

twinsister — Thu, 16 Apr 2026 20:09:53 GMT

A return label was included in my package today of an IKWHIP bag. I was glad to see it, since I'm returning it. Hope it continues.

Re: Return labels being provided again

Biftu — Thu, 16 Apr 2026 20:11:29 GMT

Me too! Receiving a label helps me if I have easy pays to reconcile with my credit card statement.

Re: Return labels being provided again

Mz iMac — Thu, 16 Apr 2026 20:13:06 GMT

@FranandZoe "again?"

Are you speaking for yourself? I have NEVER received a package from Q without a return label.

Re: Return labels being provided again

FranandZoe — Thu, 16 Apr 2026 22:49:04 GMT

@Mz iMac wrote:
@FranandZoe "again?"

Are you speaking for yourself? I have NEVER received a package from Q without a return label.

@Mz iMac Wow that's amazing.

Re: Return labels being provided again

skatting44 — Fri, 17 Apr 2026 00:08:30 GMT

There was some message from QVC more than a year ago abt those return labels being discontinued .

One of my items more than 6 months ago had a return label which I put on a package to send back to QVC and it could not be scanned at the Post Office. I had to go home and print one out using the return/exchange process on QVC website.

So beware the label you think will process might not and your package will be in limbo

Re: Return labels being provided again

FranandZoe — Fri, 17 Apr 2026 02:51:34 GMT

@skatting44 wrote:
There was some message from QVC more than a year ago abt those return labels being discontinued .
One of my items more than 6 months ago had a return label which I put on a package to send back to QVC and it could not be scanned at the Post Office. I had to go home and print one out using the return/exchange process on QVC website.

So beware the label you think will process might not and your package will be in limbo

@skatting44 If they can't scan it they just enter the nunber manually. I always get a receipt.

Re: Return labels being provided again

skatting44 — Fri, 17 Apr 2026 12:40:06 GMT

@FranandZoe

Some number was missing on the label so they said no to manually entering . Everytime they have to hand enter there is a delay .

Further more many items now do not come with the self peel return labels in the package for atleast a year .

Since atleast April 19, 2025, QVC sent notice they no longer would be be supplying return labels . You go to the order # online and navigate through Return/Exchange

Re: Return labels being provided again

Marp — Fri, 17 Apr 2026 13:42:32 GMT

Oh no. Automatically providing return labels sure won't help Q's bottom line.

Imagine the cost and waste if they sell 10,000 units of an item each shipped with a return label. Even with a return rate of 12% which would be high, that means they have wasted money providing 8,800 labels that will end up in the garbage. That doesn't take into consideration those that pay their own return fees rather that use the return label.

Now picture the unused label cost and waste involved with QVC/HSN shipping nearly a half million packages every day.

Re: Return labels being provided again

haddon9 — Fri, 17 Apr 2026 13:48:23 GMT

@FranandZoe wrote:
@Mz iMac wrote:
@FranandZoe "again?"

Are you speaking for yourself? I have NEVER received a package from Q without a return label.
@Mz iMac Wow that's amazing.

I agree that is amazing! I buy a lot here and over the last few months I have almost never gotten a return label.

I have a few open orders and hope that return labels are provided if I need them.

Re: Return labels being provided again

Mz iMac — Fri, 17 Apr 2026 22:40:38 GMT

@skatting44 wrote:

Since atleast April 19, 2025, QVC sent notice they no longer would be be supplying return labels .

@skatting44 I have never received such a notice.

My last order in 2025 was around October. One package & 2 return slips. **Most of the time my return slip is outside of the package/box inside a clear cellophane pocket.** If not there it's inside the package/box either on top of the item or at the very bottom.

My October 25 order was the very first time I received 2 return slips for 1 order.

I have not ordered in 2026 *yet.*

Re: Return labels being provided again

loriqvc — Fri, 17 Apr 2026 23:43:39 GMT

Even after QVC stated that they weren't going to include return labels anymore, I still received them with my orders for months. However, since about the beginning of February, none of my orders have had return labels—I just get the invoice with the return instructions on the reverse. I don't return a lot and haven't had any problems with the online return initiation process (and I need a label, not a code) so hopefully everything will continue to run smoothly. We'll see if the process ends up reverting for more customers...

Re: Return labels being provided again

geezerette — Sat, 18 Apr 2026 13:01:36 GMT

I've been getting return labels on my shipping labels with some of my orders and not on others.

And sometimes I get a shipping label and sometimes I don't.

If an item comes directly from a vendor, I rarely get any kind of label.

Re: Return labels being provided again

San Antonio Gal — Sat, 18 Apr 2026 13:23:36 GMT

@Marp wrote:
Oh no. Automatically providing return labels sure won't help Q's bottom line.

Imagine the cost and waste if they sell 10,000 units of an item each shipped with a return label. Even with a return rate of 12% which would be high, that means they have wasted money providing 8,800 labels that will end up in the garbage. That doesn't take into consideration those that pay their own return fees rather that use the return label.

Now picture the unused label cost and waste involved with QVC/HSN shipping nearly a half million packages every day.

I don't understand why the Q would start sending returns labels again. Huge waste. No other retailer sends out return labels.

However, as much as I order from the Q, all of my orders have always included a return label. I never stopped receiving them.