topic Re: Is It Fair? in Q Talk

Is It Fair?

Biftu — Tue, 14 Apr 2026 12:54:17 GMT

I've noticed that the Q is really pushing using their app by offering savings to app users only. I have no interest in being tracked by using the app. Personally I don't feel it is fair to offer savings to app users only. What do you think about non-app users being left out of savings?

Re: Is It Fair?

cindyNC — Tue, 14 Apr 2026 12:58:31 GMT

HSN has done this also. I used the app once or twice and then delete it from my phone after each purchase.

Re: Is It Fair?

We rescue cats — Tue, 14 Apr 2026 12:58:51 GMT

It really irritates me but I just buy elsewhere if I find a lower price. I refuse to use buy in a way that I do not want to use.

Re: Is It Fair?

Ronettes — Tue, 14 Apr 2026 13:00:01 GMT

ALL the outlets are using this feature now, even ebay.

I also refuse to use it for as long as possible, I don't feel comfortable being pestered with texts all day long every day also.

And I don't feel it's fair either, but I use the coupons offered, sale days, free shipping days, 'as is', etc.

Everyone wants all our information.

Re: Is It Fair?

Sooner — Tue, 14 Apr 2026 13:00:59 GMT

@Biftu wrote:
I've noticed that the Q is really pushing using their app by offering savings to app users only. I have no interest in being tracked by using the app. Personally I don't feel it is fair to offer savings to app users only. What do you think about non-app users being left out of savings?

@Biftu It is retail. You have the choice not to buy, and buy elsewhere. I don't know how you make anything like that fair. Life isn't fair, so be happy and do the best you can for you and forget about. Things like that happen all the time.

It isn't a right, it's just retail.

Re: Is It Fair?

geezerette — Tue, 14 Apr 2026 13:08:25 GMT

Fair? I guess that's one of those things that's in the eye of the beholder.

Common? Definitely.

All the businesses I use that have an app do push me to use them and often offer incentives only available through their app. I can choose to participate--or not.

ETA: The same argument can be made (and often is) about the QCard too.

Re: Is It Fair?

Mombo1 — Tue, 14 Apr 2026 13:03:11 GMT

@Biftu wrote:
I've noticed that the Q is really pushing using their app by offering savings to app users only. I have no interest in being tracked by using the app. Personally I don't feel it is fair to offer savings to app users only. What do you think about non-app users being left out of savings?

@Biftu I almost posted the same thing. I don't want to be tracked...as you said...not fair to non-app users. Their loss. 🤷🏻‍♀️

Re: Is It Fair?

We rescue cats — Tue, 14 Apr 2026 13:03:42 GMT

I have a friend that has a track phone that she uses for this type of thing. But my issue is that I do not want my credit card going to anyone via a cell phone, nor do I want it stored on a phone.

Re: Is It Fair?

Biftu — Tue, 14 Apr 2026 13:08:56 GMT

@Sooner wrote:
@Biftu wrote:
I've noticed that the Q is really pushing using their app by offering savings to app users only. I have no interest in being tracked by using the app. Personally I don't feel it is fair to offer savings to app users only. What do you think about non-app users being left out of savings?
@Biftu It is retail. You have the choice not to buy, and buy elsewhere. I don't know how you make anything like that fair. Life isn't fair, so be happy and do the best you can for you and forget about. Things like that happen all the time.

It isn't a right, it's just retail.

@Sooner You make it fair by offering the savings to all customers not just those willing to use their app. I get that I don't need to buy, just question the fairness whether life is fair or not.

Re: Is It Fair?

They CallMe MRWILKES — Tue, 14 Apr 2026 15:03:36 GMT

Yes, it's very fair in my opinion.

Everyone has the ability and option to use the app.

If you decide not to, that's your decision. You decided to not use the app; QVC had no part in that decision. It's no different than perks and benefits only for a store cardholder. If I decide to not have a store branded card, I acknowledge that I forgo certain benefits. Personally, I like "app only" promotions and offers.

Re: Is It Fair?

PhilaLady1 — Tue, 14 Apr 2026 13:14:03 GMT

If there is an offer that I want to take advantage of, I install the App, buy the item, then uninstall the App.

Re: Is It Fair?

twinsister — Tue, 14 Apr 2026 13:22:16 GMT

I don't think it is right to offer these discounts to certain customers. Since their earnings are down, I would think they would want to make as many sales as possible. Personally, I don't want to use the app, so I lose out on the discount.

Re: Is It Fair?

Sooner — Tue, 14 Apr 2026 13:26:42 GMT

@Biftu wrote:

@Sooner wrote:
@Biftu wrote:
I've noticed that the Q is really pushing using their app by offering savings to app users only. I have no interest in being tracked by using the app. Personally I don't feel it is fair to offer savings to app users only. What do you think about non-app users being left out of savings?
@Biftu It is retail. You have the choice not to buy, and buy elsewhere. I don't know how you make anything like that fair. Life isn't fair, so be happy and do the best you can for you and forget about. Things like that happen all the time.

It isn't a right, it's just retail.
@Sooner You make it fair by offering the savings to all customers not just those willing to use their app. I get that I don't need to buy, just question the fairness whether life is fair or not.

@Biftu I don't think that falls under "fair." It's just a promotion from a retail outlet. We aren't entitled to a promotion aimed at us specifically, so my answer is fair doesn't apply in situations like that. We aren't entitled to all promotions applying to us.

Re: Is It Fair?

Still Raining — Tue, 14 Apr 2026 13:31:44 GMT

Can be tracked ordering online or can be tracked ordering on app. I think it would be funny to do both and befuddle them 😂

Big brother is watching.

Re: Is It Fair?

walkingal — Tue, 14 Apr 2026 13:31:51 GMT

@Ronettes Right. It seems everyone, as you said, wants to track our every move.

Re: Is It Fair?

Bhvbum — Tue, 14 Apr 2026 13:32:51 GMT

@Sooner wrote:
@Biftu wrote:

@Sooner wrote:
@Biftu wrote:
I've noticed that the Q is really pushing using their app by offering savings to app users only. I have no interest in being tracked by using the app. Personally I don't feel it is fair to offer savings to app users only. What do you think about non-app users being left out of savings?
@Biftu It is retail. You have the choice not to buy, and buy elsewhere. I don't know how you make anything like that fair. Life isn't fair, so be happy and do the best you can for you and forget about. Things like that happen all the time.

It isn't a right, it's just retail.
@Sooner You make it fair by offering the savings to all customers not just those willing to use their app. I get that I don't need to buy, just question the fairness whether life is fair or not.
@Biftu I don't think that falls under "fair." It's just a promotion from a retail outlet. We aren't entitled to a promotion aimed at us specifically, so my answer is fair doesn't apply in situations like that. We aren't entitled to all promotions applying to us.

I think companies press their apps because they are more stable and easier to maintain. There have been times I have not been able to sign onto main QVC site, but have been able to sign onto the QVC app. That made me wonder if that's the reason they steer people to their app, The regular site is so glitchy and requires constant maintenance..

Re: Is It Fair?

Biftu — Tue, 14 Apr 2026 13:37:03 GMT

@Sooner wrote:
@Biftu wrote:

@Sooner wrote:
@Biftu wrote:
I've noticed that the Q is really pushing using their app by offering savings to app users only. I have no interest in being tracked by using the app. Personally I don't feel it is fair to offer savings to app users only. What do you think about non-app users being left out of savings?
@Biftu It is retail. You have the choice not to buy, and buy elsewhere. I don't know how you make anything like that fair. Life isn't fair, so be happy and do the best you can for you and forget about. Things like that happen all the time.

It isn't a right, it's just retail.
@Sooner You make it fair by offering the savings to all customers not just those willing to use their app. I get that I don't need to buy, just question the fairness whether life is fair or not.
@Biftu I don't think that falls under "fair." It's just a promotion from a retail outlet. We aren't entitled to a promotion aimed at us specifically, so my answer is fair doesn't apply in situations like that. We aren't entitled to all promotions applying to us.

@Sooner Ok you don't agree with the word "fair." How about preferential treatment. Obviously companies can do as they please.

Re: Is It Fair?

SamBrown — Tue, 14 Apr 2026 13:41:04 GMT

@Mombo1 wrote:
@Biftu wrote:
I've noticed that the Q is really pushing using their app by offering savings to app users only. I have no interest in being tracked by using the app. Personally I don't feel it is fair to offer savings to app users only. What do you think about non-app users being left out of savings?
@Biftu I almost posted the same thing. I don't want to be tracked...as you said...not fair to non-app users. Their loss. 🤷🏻‍♀️

@Mombo1 You are being tracked right now.

Re: Is It Fair?

geezerette — Tue, 14 Apr 2026 13:44:08 GMT

Preferential treatment has been around for ages.

How about online only sales, in-store only sales, limited time only sales, free shipping over $XX, first XX number of people get a prize...and on and on.

All those things could be considered "preferential treatment" since not everyone would be able to meet the criteria. It's just moved into the digital area now too.

Re: Is It Fair?

JeanLouiseFinch — Tue, 14 Apr 2026 15:21:17 GMT

It's neither fair or unfair. It's their business and they can operate it however they want to. It's also the customer's choice if they want to avail themselves of using an app or not, but by doing so they accept the terms, which means getting perks or not. I am not a techy by any means. For me, it's easier to shop and post here through the browser than by using the app so I might miss out sometimes. That's life. Get over it.