topic Re: New Return Policy Using Label in Q Talk

New Return Policy Using Label

Pecky — Thu, 09 Oct 2025 12:58:42 GMT

If you use the return label and drop it off at the post office, they now will refund you immediately once the item starts tracking. I did this yesterday and a few hours later I got the email saying I was refunded.

Using the Narvar return system saves you the step of emailing us at QVC Easy Returns! The system will handle everything automatically. Of course, if you have a return that is not initiated through the Narvar system, we are happy to assist.

If you have any questions, just reach out to Customer Service at 800.367.9444. Customer Service is available 7 days a week from 7am–1am ET.

Re: New Return Policy Using Label

Sooner — Thu, 09 Oct 2025 13:02:15 GMT

If you have a good reliable mail carrier, you can give it to them or put in your box and I put a little note "please scan this--Thanks!" on it with a post it or a tiny piece of tape.

They can do the same thing the station can do. Course the package has to fit in the mailbox you have. And they get a gift card at Christmas from me!

Re: New Return Policy Using Label

haddon9 — Thu, 09 Oct 2025 13:11:17 GMT

@Pecky What is the "Narvar return system"?

Re: New Return Policy Using Label

Pecky — Thu, 09 Oct 2025 13:12:42 GMT

@haddon9 wrote:
@Pecky What is the "Narvar return system"?

@haddon9 It must be the company they are using to track the return,

Re: New Return Policy Using Label

haddon9 — Thu, 09 Oct 2025 13:14:01 GMT

@Pecky wrote:
@haddon9 wrote:
@Pecky What is the "Narvar return system"?
@haddon9 It must be the company they are using to track the return,

@Pecky Thanks!

Re: New Return Policy Using Label

Beammeupscotty — Thu, 09 Oct 2025 13:28:46 GMT

@Pecky wrote:
If you use the return label and drop it off at the post office, they now will refund you immediately once the item starts tracking. I did this yesterday and a few hours later I got the email saying I was refunded.
Using the Narvar return system saves you the step of emailing us at QVC Easy Returns! The system will handle everything automatically. Of course, if you have a return that is not initiated through the Narvar system, we are happy to assist.
If you have any questions, just reach out to Customer Service at 800.367.9444. Customer Service is available 7 days a week from 7am–1am ET.

What is the Navar system? I use the label I print from online. Is that it? I had to call QVC c.s. just yesterday to get my refund released when they already had my item for 2 weeks!!

Re: New Return Policy Using Label

Caaareful Shopper — Thu, 09 Oct 2025 13:58:53 GMT

@Pecky Yes. I get instant refunds from Amazon that same way. I get a text message.

Re: New Return Policy Using Label

Teddixat — Thu, 09 Oct 2025 14:00:18 GMT

@Sooner My mail carrier always has his scanning device avd scans all packages. I think this is standard procedure

Re: New Return Policy Using Label

Pecky — Thu, 09 Oct 2025 14:00:41 GMT

I always liked that about Amazon and happy that QVC is going in that direction.

Re: New Return Policy Using Label

Pecky — Thu, 09 Oct 2025 14:03:54 GMT

@Beammeupscotty wrote:
@Pecky wrote:
If you use the return label and drop it off at the post office, they now will refund you immediately once the item starts tracking. I did this yesterday and a few hours later I got the email saying I was refunded.
Using the Narvar return system saves you the step of emailing us at QVC Easy Returns! The system will handle everything automatically. Of course, if you have a return that is not initiated through the Narvar system, we are happy to assist.
If you have any questions, just reach out to Customer Service at 800.367.9444. Customer Service is available 7 days a week from 7am–1am ET.
What is the Navar system? I use the label I print from online. Is that it? I had to call QVC c.s. just yesterday to get my refund released when they already had my item for 2 weeks!!

@Beammeupscotty Yes, that is what I did. I went to my order and start return went through the steps and then printed my label. I dropped it off at the post office and in two hours I had my refund. Maybe this new way just started this week.

Re: New Return Policy Using Label

1Snickers — Thu, 09 Oct 2025 14:10:19 GMT

I don't have a printer so have to call them I guess. I try not to return items amd order less.

🤨🧐

Re: New Return Policy Using Label

RescueLover — Thu, 09 Oct 2025 14:16:33 GMT

@Sooner 🌻🍂

The package doesn’t have to fit in your mailbox. You can go to USPS site and request a pickup. Package can be left near your front door and mail person will pick it up and automatically scan it into the system when they do.

Works like a charm !

Re: New Return Policy Using Label

FranandZoe — Thu, 09 Oct 2025 14:32:26 GMT

I always use their return label but this new policy doesn't always happen.

Re: New Return Policy Using Label

sunshine45 — Thu, 09 Oct 2025 14:31:35 GMT

i wonder if it will work this way if you have a UPS dropoff?

i received an order last week that was practically destroyed and i printed out the QVC return label, but i have to take it to UPS.

Re: New Return Policy Using Label

FranandZoe — Thu, 09 Oct 2025 14:33:21 GMT

@sunshine45 wrote:
i wonder if it will work this way if you have a UPS dropoff?
i received an order last week that was practically destroyed and i printed out the QVC return label, but i have to take it to UPS.

@sunshine45 I just googled it and it's for both USPS and UPS but is QVC using it for both?

Re: New Return Policy Using Label

sunshine45 — Thu, 09 Oct 2025 14:42:36 GMT

@FranandZoe

i will report back when i get it there.

Re: New Return Policy Using Label

Hoping for the best — Thu, 09 Oct 2025 18:40:59 GMT

@Pecky I always use the return label and called CS today because I had not received any refund for wreaths and garlands that were returned, tracked and received over two weeks ago in the Florence, SC warehouse. You got lucky. I had to call CS to get my refund, because after 2 weeks, I still had none.

Re: New Return Policy Using Label

Pecky — Thu, 09 Oct 2025 20:59:42 GMT

@Hoping for the best I think this new thing just came out this week it probably wasn't around when you did your return. I also did a return two weeks ago and that was still the old way and I also had to follow up with CS. I think any returns going forward this will apply.

Re: New Return Policy Using Label

spabar — Thu, 09 Oct 2025 21:32:44 GMT

I dropped something off at the post office yesterday...no refund.

Re: New Return Policy Using Label

Catch71 — Thu, 09 Oct 2025 23:24:53 GMT

Today I went through order status to start a return and requested the QR code. I took the package to post office and when I got home I got an email saying they will process my refund within 7 days once they receive the item. When I go to order status it says refund processed but that is not true. Email says it will be processed when they get it back.
This happened last time I returned something and I tracked it and after it got back it was 12 days before I got an email it was processed.