topic Re: QVC needs to in Q Talk

QVC needs to

LancerHawkFriar — Tue, 25 Aug 2015 11:32:57 GMT

Getting really annoyed when items are sent via USPS. Ordered an item 8/18. (Mascara, small package etc....) Order status says it was shipped USPS on the 20th. Est. arrival date is noted as the 27th! I also ordered an item on the 20th ( clothing: 2 prs of yoga pants). Order status says it shipped via UPS the 22nd. It just arrived this am on my door step! Wish we could opt for what delivery method we want. I would pay more for shipping if it meant it arrived within a decent amount of time....

i like the pants. Glad they arrived....but I really need the mascara!! I'm running low and it is the only brand that doesn't make my eyes itchy!!!!

Re: QVC needs to

fancy pantsy — Tue, 25 Aug 2015 12:13:20 GMT

i dont understand the usps.

i needed to mail a package to dd across the state. i went to the post office last thursday, and i told them i WAS IN NO HURRY for her to get the package, and could they please ship it the slowest possible way. they told me it's two days. period. nothing slower.

so how come our Q packages take so long ??????????????????????????

Re: QVC needs to

PINKdogWOOD — Tue, 25 Aug 2015 12:14:02 GMT

What I know on this s/h business is most things start out as UPS but then somehow change with some sort of insane relationship b/t UPS & USPS. This is why A LOT of things take so long to receive. I see UPS trucks at my local USPS dropping stuff off all the time, to later be re-labeled as USPS and delivered by my mailman. I'll never understand this practice. What bugs me the most about this practice is the fact that somehow for reasons unbenounced to me packages get opened and repackaged in those bags that you zip off the silver tab to reseal.

They call this smart label - I call this ridiculous!

Re: QVC needs to

PINKdogWOOD — Tue, 25 Aug 2015 12:18:30 GMT

And Ms Fancy when WE ship from USPS it's one rate that now includes insurance. I love this! I can ship something for $5.95 which doesn't bother me at all with $50 built-in insurance. Most things I mail don't need any more insurance due to the value of what's inside.

I love this!

And yeah, received at the other end in 2 days!

Yes, I love this too!!!!

Re: QVC needs to

bonnielu — Tue, 25 Aug 2015 12:30:09 GMT

As long as I get it and it comes within a reasonable time and is not damaged I am happy. This shipping is a business thing. I am sure they have thought it out to their advantage. I have no problem. Most of the time no matter how it was sent I get it within two days to my surprise.

Re: QVC needs to

Nataliesgramma — Tue, 25 Aug 2015 13:49:08 GMT

When I track my package through UPS...I will see it arrive here and think it will be "out for delivery" ....then I see it is going to USPS and it is 2 more days until I get it...

Re: QVC needs to

febe1 — Tue, 25 Aug 2015 13:49:51 GMT

@3Irishboys wrote:
Getting really annoyed when items are sent via USPS. Ordered an item 8/18. (Mascara, small package etc....) Order status says it was shipped USPS on the 20th. Est. arrival date is noted as the 27th! I also ordered an item on the 20th ( clothing: 2 prs of yoga pants). Order status says it shipped via UPS the 22nd. It just arrived this am on my door step! Wish we could opt for what delivery method we want. I would pay more for shipping if it meant it arrived within a decent amount of time....
i like the pants. Glad they arrived....but I really need the mascara!! I'm running low and it is the only brand that doesn't make my eyes itchy!!!!

It doesn't matter how much you pay for S&H. High price or low price, it is always SLOW. I would guess the Q gives the contract to the best price, which is the slowest. Faster, you pay more. Just like you and I when we mail from the USPS.

Re: QVC needs to

Jasmine19 — Tue, 25 Aug 2015 14:55:12 GMT

I'm finding that more and more sellers are sending out bogus shipping notices. They tell you your item has shipped when all they did was create a shipping label. I've had items languish for more than a week in a warehouse before they were actually picked up or taken to the shipper. In the meantime I keep checking the tracking number like a moron.....

Re: QVC needs to

fancy pantsy — Tue, 25 Aug 2015 15:01:55 GMT

i guess i have been spoiled by amazon prime. i do order a lot of recurring items throughout the year and so it's more than worth it for me ... but it seems like i place an order and hardly have time to BLINK and there it is on my doorstep. now that is service!

Re: QVC needs to

millieshops — Tue, 25 Aug 2015 15:20:08 GMT

I can understand wanting the option as long as we're willing to pay for the service.

For me, there's viturally no difference between the two services and I can't imagine a time when I'd pay extra.

Even my meds take pretty much QVC delivery time -- and they're about the only items I order long distance where the timing could be an issue.

Re: QVC needs to

febe1 — Tue, 25 Aug 2015 15:40:40 GMT

@fancy pantsy wrote:
i guess i have been spoiled by amazon prime. i do order a lot of recurring items throughout the year and so it's more than worth it for me ... but it seems like i place an order and hardly have time to BLINK and there it is on my doorstep. now that is service!

Seven to ten days is outdated. HSN does it in five to seven days, and I think the Q should be able to do at least that. Their problem seems to be not enough employees in the handling phase as I've seen items sit in processing, where I can still cancel, for days and days.

Re: QVC needs to

Chrystaltree2 — Tue, 25 Aug 2015 15:57:12 GMT

I really, really wish that QVC would g0 back to giving us a choice as to how we want items shipped. They can keep the $3 shipping for UPS, I don't care about that. I just want the Usps option because that works best for me and I'm willing to pay for it. I'm finding that QVC ships everything I order via UPS, even small things like a single mascara. I am making fewer purchases because of this. Waiting around for UPS or paying someone to sit in our house until he comes....makes me think very, very carefully about how badly I want something.

Re: QVC needs to

Kachina624 — Tue, 25 Aug 2015 20:59:36 GMT

@Jasmine19 wrote:
I'm finding that more and more sellers are sending out bogus shipping notices. They tell you your item has shipped when all they did was create a shipping label. I've had items languish for more than a week in a warehouse before they were actually picked up or taken to the shipper. In the meantime I keep checking the tracking number like a moron.....

I've found many eBay sellers are guilty of this.

Re: QVC needs to

Jasmine19 — Tue, 25 Aug 2015 22:24:23 GMT

Yup - eBay is an offender. I've had it happen on Etsy a few times also. I've always loved that site so it's really disappointing to see them changing.

Re: QVC needs to

TiredOfNewNames — Tue, 25 Aug 2015 22:28:50 GMT

Well, I know I ordered the Wen TSV and it was shipped via Fedex Smartpost (to Fedex, then to the post office, who then delivers the item). QVC previously (just this month!) sent these out via UPS.

I generally don't have an issue with this type of shipment since I'm more likely to receive things properly from the post office than from Fedex (whole other story), but the tracking link the Q sends is useless. I had to write the number down and type it in Fedex's website to get any information.

Get with the program, QVC! I know I'm frustrated by them more and more. I know I am shopping with them less and less!

Re: QVC needs to

PINKdogWOOD — Wed, 26 Aug 2015 00:23:53 GMT

Hm, HSN may tout 5-7 days but it's longer than that whenever I order from them. Takes a 10 days sometimes, makes me crazy!

Re: QVC needs to

Goldengate8361 — Wed, 26 Aug 2015 01:26:00 GMT

I agree, 3irishboys!