topic Re: Contact CS? in Q Talk

Contact CS?

Biftu — Wed, 30 Jul 2025 00:42:07 GMT

Placed an order this afternoon and it went through and I received an email confirmation. Checked my order and it says contact CS. Has this ever happened to you? Guess I'll have call and see what is going on.

Re: Contact CS?

Mz iMac — Wed, 30 Jul 2025 00:52:25 GMT

@Biftu

Re: Contact CS?

Tupe — Wed, 30 Jul 2025 02:35:08 GMT

That happened to me once when I purchased an Ipad. The cost was a lot higher than my usual purchases. They wanted to verify that it was actually me buying the item.

Re: Contact CS?

shoekitty — Wed, 30 Jul 2025 03:31:13 GMT

actually, not lately but in the old days I was contacted by phone from CS about an item I had ordered. I verified a couple things and that was it. Just call the customer service and ask.

Re: Contact CS?

Biftu — Wed, 30 Jul 2025 10:46:43 GMT

This morning it went to "in process." Never got that note before.

Re: Contact CS?

RespectLife — Wed, 30 Jul 2025 11:47:34 GMT

There was a previous thread about this just a day or so ago....

It has happened to me as well.

CS has no clue why it says this......and sees nothing wrong w/ the order on their end.

Does go to processing in a day or so...

Just another glitch with QVC I guess.

Re: Contact CS?

Bella2022 — Sat, 08 Nov 2025 21:48:10 GMT

I called and nothing happened. I was told it's a glitch. Happens from time to time. But the other three I ordered are in the process. Same exact orders.🤔

@Biftu wrote:
Placed an order this afternoon and it went through and I received an email confirmation. Checked my order and it says contact CS. Has this ever happened to you? Guess I'll have call and see what is going on.

Re: Contact CS?

Teddixat — Sun, 09 Nov 2025 12:54:40 GMT

@Bella2022 @Biftu It happened to me the other day. I checked my order avd it said contact CS. I contacted via chat (much faster) and was told it was a technical error that would be fixed. We shall see