topic Re: Is Anyone Having Problems.... in Q Talk

Is Anyone Having Problems....

Lucylu12 — Fri, 07 Aug 2015 16:25:09 GMT

Switching from check status on orders to credit card and choosing easy pay. When I try to change over to a credit card and select the easy pay option, it states in red lettering. This special offer can only be used with a Q card. If I select a credit card. It says in red lettering that a check cannot be used with the easy pay option, select a credit card. It's treating my credit and debit card as if I selected check option. Anyone else experiencing this? I have contacted customer service and I am waiting for a reply, just curious if this is happening to anyone else?

Re: Is Anyone Having Problems....

Lucylu12 — Fri, 07 Aug 2015 16:30:54 GMT

Never, mind. Just heard back. They cleared it up. It was a glitch in the system. Very quick response. Pleased with customer service.

Re: Is Anyone Having Problems....

idontbelieve — Sat, 08 Aug 2015 02:28:30 GMT

I tried using Pay Pal for easy pay had the same trouble. According to customer service you can't use Pay Pay any more for easy pay. Guess I won't be ordering any more.

Re: Is Anyone Having Problems....

Lucylu12 — Sat, 08 Aug 2015 16:21:39 GMT

It's always something. Took me forever to get an answer but finally someone from customer service told me the same thing. Evil Pays aren't such a good thing sometimes anyway. If necessary I will just use another option.