topic Re: Technical Issue in Q Talk

Technical Issue

Kachina624 — Thu, 07 Aug 2025 22:04:43 GMT

My reply box has gotten very small, I can't go up and down, lost "quote" feature and can't notify another poster with @.

Are other having problems?

@qvcsocialteam

Re: Technical Issue

Mz iMac — Thu, 07 Aug 2025 22:05:39 GMT

On a computer.......

What device are you using?

What have you done in the way of troubleshooting?

Re: Technical Issue

on the bay — Thu, 07 Aug 2025 23:12:56 GMT

I've had the problem of when I sign in I can't see any images or @ to who for weeks now ever since all the various problems started.

I've updated, researched,re-started, checked everything up and down, contacted social team (they would let IT know) this has been weeks.

I started reading why this can happen to one on one website only and lots explanations. Like it may be not able to communicate with a log in or account with some servers or something or other if they are updating or adding or changing things on their site.

I've just resigned myself to it will never be fixed and just go about it.

On my phone it's ok, but I don't post from my phone.

So I look at pictures, then sign in.

@Kachina624,

Yours sounds worse. But I'm 99.9% certain it is not your browser, device, or a matter of clearing cookies and cache, re-starting which is what some social team may tell you or anyone else.

Because these are continuing diversified and various problems on every type of browser etc and it seems only for some on the same devices!

The problem is with something they are doing or changing on these sites and most everytime there is nothing we can do on our end.

It's disappointing for sure!

I hope yours will get straightened out!

Re: Technical Issue

SilleeMee — Thu, 07 Aug 2025 22:19:43 GMT

No problems for me. I'm using a Chromebook.

Re: Technical Issue

kaydee50 — Thu, 07 Aug 2025 22:21:15 GMT

I'm having problems with the HSN website. No problems here.

Re: Technical Issue

elated — Thu, 07 Aug 2025 22:21:34 GMT

@Kachina624 wrote:
My reply box has gotten very small, I can't go up and down, lost "quote" feature and can't notify another poster with @.

Are other having problems?

@qvcsocialteam

@Kachina624 I am using my Amazon Fire HD tablet and have not encountered this situation. Hopefully, it will get resolved for you. It is frustrating.

Re: Technical Issue

spabar — Thu, 07 Aug 2025 22:22:13 GMT

Using iPad...no issues.

Re: Technical Issue

KailaS — Thu, 07 Aug 2025 22:26:11 GMT

@Kachina624

Also using iPad with no issues right now. Sorry you are having a problem.

Re: Technical Issue

Venezia — Thu, 07 Aug 2025 22:45:20 GMT

@Kachina624 - I'm using MS Edge on my desktop right now. No problems at all.

Whatever device you're using, have you tried shutting it off and back on again to reset it? I know it may seem crazy, but it's the old programmer's trick. Works 99% of the time.

Re: Technical Issue

sunshine45 — Thu, 07 Aug 2025 22:52:34 GMT

no issues.

laptop, windows, EDGE browser

Re: Technical Issue

loriqvc — Thu, 07 Aug 2025 22:57:16 GMT

No issues here using either my Windows desktop with Chrome or my Fire tablet.

I'm sure you know the drill—clear those caches and cookies, restart your device, and log into the forums using the link at the bottom of qvc.com rather than an old bookmark until you're sure the problem has been resolved.

Good luck!

Re: Technical Issue

PhilaLady1 — Thu, 07 Aug 2025 22:57:58 GMT

I've had the same problem for about one month now. Just a plain tiny reply box with no notifying and no bar across the top where you can change font size, type, color, no attaching, no nothin'. Android phone.

Re: Technical Issue

Starpolisher — Thu, 07 Aug 2025 23:26:01 GMT

For me same as OP @Kachina624 and @PhilaLady1

"I've had the same problem for about one month now. Just a plain tiny reply box with no notifying and no bar across the top where you can change font size, type, color, no attaching, no nothin'. Android phone."
I've done all I know how to do to try and fix it.

Re: Technical Issue

SandySparkles — Thu, 07 Aug 2025 23:43:10 GMT

@Kachina624 I have been having issues trying to get in Community Chat off and on for a while now; mostly off , but not with my message box-YET!! Everything looks the same.👍

I HOPE you are able get some assistance QUICKLY

, as I can imagine just how frustrating it must be for you!🤞😊

~~~All we need is LOVE💖

Re: Technical Issue

Pink123 — Thu, 07 Aug 2025 23:56:36 GMT

I believe they have discontinued and eliminated "community chat".

Everything else works. Too much controversy's in my opinion. Good for them. It was enough already.

Re: Technical Issue

spumoni99 — Fri, 08 Aug 2025 00:08:28 GMT

I haven't had any issues.

I doubt they caused these issues with community chat due to people having disagreements, people will just take it elsewhere.

Re: Technical Issue

Kachina624 — Fri, 08 Aug 2025 00:43:19 GMT

I'm using a Samsung tablet with Chrome. I tried Firefox, same results.

Re: Technical Issue

on the bay — Fri, 08 Aug 2025 00:48:42 GMT

@Kachina624 wrote:
I'm using a Samsung tablet with Chrome. I tried Firefox, same results.

@Kachina624,

I have a Samsung chromebook too and I never changed anything before these problems started. Some have chrombook and no problems. Who the heck knows?!

Re: Technical Issue

Kachina624 — Fri, 08 Aug 2025 01:07:42 GMT

@Pink 123. It's not the forum that creates issues; it's the posters. Issues can occur anywhere.

Re: Technical Issue

kze — Fri, 08 Aug 2025 01:10:48 GMT

@Kachina624 wrote:
I'm using a Samsung tablet with Chrome. I tried Firefox, same results.

@Kachina624

Assuming you're still using the same tablet that I am, I'm not having any problems. Maybe it's personal? LOL!