topic Re: Testimonial calls in Q Talk

Testimonial calls

KKJ — Tue, 22 Apr 2025 18:06:00 GMT

I know this topic has been discussed ad nauseum, but does anyone else find the calls so cringeworthy of late? Some of the callers will just gush over the vendors telling them how much they love them and think they're so wonderful. The intense fawning over them by the callers just makes me wince, but then I've never liked the calls.

Re: Testimonial calls

lgfan — Tue, 22 Apr 2025 18:08:19 GMT

I stopped listening to the testimonial calls when a woman called during a skincare presentation and said that she was seventy years old and did not have any wrinkles because she used the product.

Re: Testimonial calls

Kachina624 — Tue, 22 Apr 2025 18:16:19 GMT

The very worse calls are during the Kim Gravel show. And then, after a long sad story, either the host or Kim will say, " call again anytime", so they ask for it. One elderly lady over they weekend said she'd call back next time Kim's on the air. Oh no, no.

Re: Testimonial calls

PhilaLady1 — Tue, 22 Apr 2025 18:17:33 GMT

I don't want to seem that I lack compassion, because I do feel bad for some of the callers. But yes, I agree, all calls are cringey and an immediate channel changer.

Re: Testimonial calls

Carmie — Tue, 22 Apr 2025 18:23:31 GMT

I don't pay attention and don't really care one way or another about testimonial calls.

Some of the callers are probably lonely and need to talk to someone...anyone. It's a shame for shut-ins who are all alone.

TV shopping is the only interaction with humans they have. I can live with it. I feel bad for them.

Re: Testimonial calls

Seminole2 — Tue, 22 Apr 2025 19:17:30 GMT

My concern has always been that it sounds like when listening to some of these callers how much in debt are they to QVC. I know that I am judging and I do apologize but It is easy to get caught up in the shopping experience and overspend with the "it's only xxx" per month on easy pay spiel.

Re: Testimonial calls

KKJ — Tue, 22 Apr 2025 19:24:56 GMT

@lgfan wrote:

I stopped listening to the testimonial calls when a woman called during a skincare presentation and said that she was seventy years old and did not have any wrinkles because she used the product.

Ha! Made me think of JM's spiel about the French woman who looked like she was 40 but was actually 70 due to her using ARR-gan oil!

Re: Testimonial calls

skatting44 — Tue, 22 Apr 2025 19:37:00 GMT

Cringe !

Do without the calls , used to be that many callers gave some design requests or asked intelligent questions . There always has been the callers who are seeking emotional support or continued sympathy which are the calls , I do not want to hear .

There are community support systems all over the country , but lonely and grieving people need to reach out to them ..

Re: Testimonial calls

DREAMON — Tue, 22 Apr 2025 20:07:51 GMT

Just a few days ago a vendor was presenting her TSV capris and a caller said she loved them because she doesn't wear shorts,

The vendor said she wears capris for the same reason...she doesn't wear shorts.

About 2 items later the vendor had shorts on professing her love for the shorts she was presenting.

I have never liked callers because most of them time they sound very insincere to me and the vendors and host agree with everything they say.

Re: Testimonial calls

Parischic — Tue, 22 Apr 2025 20:27:46 GMT

The callers go on and on and the Kim Gravel callers are the worst!

Re: Testimonial calls

wagirl — Tue, 22 Apr 2025 20:28:52 GMT

Have always hated those stupid things--what purpose do they serve?. They do not sway me to buy whatever is being presented---if I watch for any amount of time, which is not a thing for me anymore and they are answering a call, I mute it or change the channel.

Re: Testimonial calls

cjm61 — Tue, 22 Apr 2025 20:50:27 GMT

I don't understand why it bothers so many. Like @Carmie , I am not bothered at all. It seems as though the call not only makes the persons day but it seems to uplift them and probably makes their month, perhaps their year. I can deal with a few minutes so that others can feel comforted in some way. True, it's not my thing but it is for other customers.

They have been doing it since the beginning and have never stopped so it must work for them in some form or another.

Re: Testimonial calls

TheMemphisVette — Tue, 22 Apr 2025 20:56:02 GMT

i have no issues with these calls

it's a few minutes at most

Re: Testimonial calls

Catch71 — Tue, 22 Apr 2025 21:28:49 GMT

I could do without them. Kim Gravel callers go on forever as Kim engages for quite a while with the caller. She usually ends up asking the caller to write or text her and then prays for her. I understand the callers are usually lonely people but they really serve no purpose to the viewer.

Re: Testimonial calls

haddon9 — Tue, 22 Apr 2025 22:02:46 GMT

Yes they are usually over the top cringey!

I don't like the fawning over the vendors & hosts and I also find it hard to listen to those who have to report their health issues.

I will usually mute the calls.

Re: Testimonial calls

Qvcmeow — Wed, 23 Apr 2025 21:58:17 GMT

I mute them because I get some sort of "bystander embarrassment" as callers gush and gush, about the rep and/or the host, and then go into their personal issues. Sometimes they'll say, "Hi, it's me Barbara from Milwaukee," and of course the rep will have no idea who they are. This happened on a Kim Gravel show, and Kim handled it very well.

Re: Testimonial calls

lgfan — Wed, 23 Apr 2025 22:06:41 GMT

@Qvcmeow wrote:
I mute them because I get some sort of "bystander embarrassment" as callers gush and gush, about the rep and/or the host, and then go into their personal issues. Sometimes they'll say, "Hi, it's me Barbara from Milwaukee," and of course the rep will have no idea who they are. This happened on a Kim Gravel show, and Kim handled it very well.

I have heard those calls. Hello it's me Jane. I met you five years ago at some event in Minnesota. How is a vendor supposed to remember an individual from many individuals five years ago.

Re: Testimonial calls

JYWilliams — Wed, 23 Apr 2025 22:12:35 GMT

Before I stopped watching QVC I muted my TV or changed the channel when a caller called in

Re: Testimonial calls

shoekitty — Wed, 23 Apr 2025 23:30:22 GMT

Hear a lot of embarrassing calls. Worst was back when Jeffrey Hewson was host, he was so arrogant, yet young and handsome. Caller said he was so hot she wanted to jump on his bones!!! TMI. Omg, another time Kathy Levine had a caller who talked for over 35 mins.about the price of jewelry, lol. Kathy tried to ge ther off, some reason the call checker wasn't around. Whole show, we never saw the TSV totally shown. Kathy kept looking to side as if to have someone get help. But she was professional. After that, I muted every call that came in. Oh, and one time a caller threatened to harm Mary Beth. They had to go to commercial. There is no bleeping. It's live. Mute is your friend. They don't need the testimonials most of the time

Re: Testimonial calls

shoekitty — Wed, 23 Apr 2025 23:32:39 GMT

@JYWilliams wrote:
Before I stopped watching QVC I muted my TV or changed the channel when a caller called in

@JYWilliams Exactly!!! I don't watch, but I do buy online on website. More convenient, moves faster, no phone calls, I can get measurements, land of origin and more details. It works for me!