topic Re: Are orders going thru ? in Q Talk

Are orders going thru ?

SharkE — Fri, 21 Mar 2025 18:05:10 GMT

I ordered a Denim & Co. top back this morning and it hasn't showed up any where !

Not in 'order status' or a email. I forgot to use the free shipping code too. trying to cancel it then re-order using the free shipping code.

Can't do nothing.

Re: Are orders going thru ?

Pecky — Fri, 21 Mar 2025 18:12:16 GMT

Yes, I have had this happen a few times. It will show up eventually. The first time, I thought it didn't go through so I reordered it. I then had two being shipped.

Re: Are orders going thru ?

Effie54 — Fri, 21 Mar 2025 18:12:49 GMT

@SharkE Same here. I ordered a LOGO top this morning....and it's not showing up either. I think their systems are down. I tried Customer Service this morning and was told their offline.

Re: Are orders going thru ?

SharkE — Fri, 21 Mar 2025 18:13:31 GMT

sheesh ! what a business

Re: Are orders going thru ?

abbeydabby — Fri, 21 Mar 2025 19:45:34 GMT

@SharkE wrote:
I ordered a Denim & Co. top back this morning and it hasn't showed up any where !

Not in 'order status' or a email. I forgot to use the free shipping code too. trying to cancel it then re-order using the free shipping code.

Can't do nothing.

I tried to order something this morning during Leah's show and it wouldn't go through. I tried several times to no success. It said to contact customer service yeah that's not gonna happen. I take it as a sign not to buy

Re: Are orders going thru ?

Krimpette — Fri, 21 Mar 2025 19:49:01 GMT

I ordered the TSV this morning without any problem. However, I went to check back to confirm what color I had ordered, but the system was having issues. Later, I had no problem checking my order.

Re: Are orders going thru ?

Fressa — Fri, 21 Mar 2025 19:49:03 GMT

I had the same thing happen to me. I ordered the TSV this morning and it's no where to be found. I sure hope it's somewhere.

Re: Are orders going thru ?

rockygems123 — Fri, 21 Mar 2025 21:43:01 GMT

@SharkE wrote:
I ordered a Denim & Co. top back this morning and it hasn't showed up any where !

Not in 'order status' or a email. I forgot to use the free shipping code too. trying to cancel it then re-order using the free shipping code.

Can't do nothing.

@SharkE

Maybe contact CS as if it didn't go through they or you can re-order now that Free Shipping is good till midnight tonight!