topic Re: QVC return question in Q Talk

QVC return question

mormel20 — Fri, 28 Feb 2025 00:15:05 GMT

I received a damaged item from QVC. I sent it back and according to the UPS tracking it arrived back at QVC yesterday. How long before the refund appears? Thanks

Re: QVC return question

Kachina624 — Fri, 28 Feb 2025 00:19:35 GMT

@mormel20. If you sit and patiently wait, forever. If you call CS with you tracking number, they should be able to do an immediate refund. Be sure they don't charge for return or original shipping if it was defective

Re: QVC return question

elated — Fri, 28 Feb 2025 00:22:07 GMT

@mormel20 wrote:
I received a damaged item from QVC. I sent it back and according to the UPS tracking it arrived back at QVC yesterday. How long before the refund appears? Thanks

@mormel20 email the social team @QvCsocialteam@qvc.com. Give them all details of return and they will issue credit.

Re: QVC return question

MezzieStarr — Fri, 28 Feb 2025 00:52:49 GMT

@mormel20 I just got a refund today on an item I returned last week.

Took 5 days after tracking says it was delivered.

Hope this helps.

Re: QVC return question

Bonkers1 — Fri, 28 Feb 2025 01:23:37 GMT

As Kachina624 mentioned I call customer service at QVC and HSN and get an immediate refund.

Re: QVC return question

RespectLife — Fri, 28 Feb 2025 13:03:44 GMT

@MezzieStarr wrote:
@mormel20 I just got a refund today on an item I returned last week.

Took 5 days after tracking says it was delivered.

Hope this helps.

@MezzieStarr

That has been my experience as well.

I have never found the need to sit on hold trying to get a CS rep.

Re: QVC return question

CalminHeart — Fri, 28 Feb 2025 13:19:27 GMT

@mormel20 wrote:
I received a damaged item from QVC. I sent it back and according to the UPS tracking it arrived back at QVC yesterday. How long before the refund appears? Thanks

My experience is 2-3 weeks. You can email moderators after 10 days and they can help you.