topic Re: Return was confusing in Q Talk

Return was confusing

just4me — Thu, 06 Feb 2025 23:28:24 GMT

I rec'd an order and decided to return it. It was a confusing process. The return label/order summary was beneath the mailing label. Top layer had to be peeled off. It is usually included INSIDE the package.

Being unsure, I called cust. service... not really sure after that, either, so decided to print a return label online. So the package has 2 labels on it. Am hoping for the best.

Re: Return was confusing

KKlim — Thu, 06 Feb 2025 23:33:23 GMT

I have received return labels underneath the mailing label also. I don’t know why they do that.
Good Luck with/ your return.

Re: Return was confusing

Janey2 — Thu, 06 Feb 2025 23:36:13 GMT

I often print return .

labels even if it comes with a label. I only use the label I printed and it gets there. I get my refund. Only one label needed.

Re: Return was confusing

just4me — Fri, 07 Feb 2025 00:18:42 GMT

for sure it just needs one lable but there was no way the one stuck on the package could be removed... I read here (in comment) that the label does arrive this way now but i never experienced it, so that's why I printed another lable.

in any event, Q has just sent me an email indicating that the P.O. has my return, so it must have been scanned there... modern technology at its best!

Re: Return was confusing

Beammeupscotty — Fri, 07 Feb 2025 00:32:48 GMT

@just4me wrote:
for sure it just needs one lable but there was no way the one stuck on the package could be removed... I read here (in comment) that the label does arrive this way now but i never experienced it, so that's why I printed another lable.

in any event, Q has just sent me an email indicating that the P.O. has my return, so it must have been scanned there... modern technology at its best!

I hate that label under plasstic thing! It always tears part of the label. Grrrr. I always print the label online now. Then I don't have to deal with that aggravation.

Re: Return was confusing

Kachina624 — Fri, 07 Feb 2025 00:56:12 GMT

I think those "under the label" labels are often vendor shipped items probably done to facilitate shipping for them. They're never on clothing items, always on boxed things.