topic Re: My Cart doesn't empty in Q Talk

My Cart doesn't empty

KingstonsMom — Sat, 27 Jun 2015 13:54:01 GMT

Not only does it not empty after 1 hour (as it's always been), it doesn't empty even after I shut my laptop down!

Early yesterday morning, I put an 'as is' handbag & 2 other items in my cart. Due to an early appt., I didn't have time to watch a video or read reviews, so I decided to forget it and shut down my laptop.

Later that afternoon, I got online and there were all 3 items, still in my cart. I was able to watch videos & read reviews, then purchase all 3 items.

In my case, this turned out to be a good thing, but I have to question how this could happen?

Does this mean we're never really logged off of Q?

BTW, I put a couple of items in my cart about 6AM and they're still there & I can check out.

Re: My Cart doesn't empty

KonaKat — Sat, 27 Jun 2015 14:35:32 GMT

I have had items in my cart for two days without it emptying. One of the items is now sold out in the color I have in my cart. Does that mean it is gone or is it being held for me?

Re: My Cart doesn't empty

Bird mama — Sat, 27 Jun 2015 14:42:50 GMT

Jean, i think it's sold out in that color.

Re: My Cart doesn't empty

VAbelle — Sat, 27 Jun 2015 16:39:40 GMT

This occured with me as well. Do you think this is an error on QVC's website? For me, it's good because some times it takes me a while to "research" an item prior to purchasing. But on the down side, items we desire showing "sold out" is really sitting in over a hundred carts that will never purchase that item.

Re: My Cart doesn't empty

KingstonsMom — Sat, 27 Jun 2015 16:40:52 GMT

I would try to check out & see what happens.

I was sure that my 'as is' DB handbag would be gone, it's a popular style/color that I've never seen 'as is' yet and I check several times a day. There was only 1 'cause I tried to get 2.

Re: My Cart doesn't empty

Snoopp — Sat, 27 Jun 2015 17:06:31 GMT

Mine doesn't empty either. Maybe they want us to buy more. I'll have to try it today and see if it changes.