topic Re: Shipping keeps getting delayed in Q Talk

Shipping keeps getting delayed

Kitty Galore — Fri, 20 Dec 2024 00:47:50 GMT

items are shipping although slower then usual from qvc which I get due to it being holiday time . My issue is they sit for days at the first place they are sent to before advancing . then I track and it will state Exception we are trying to arrange shipping delivery as soon as possible! It seems every other item is delayed while it is shipping !! Anyone else finding this same issue ?

Re: Shipping keeps getting delayed

santorini — Fri, 20 Dec 2024 00:56:27 GMT

Yes. Several of my items are now showing delivery dates after Christmas. So much for that "guarantee" they repeated over and over.

Re: Shipping keeps getting delayed

KKJ — Fri, 20 Dec 2024 01:08:49 GMT

My problem hasn't been with QVC but USPS. Q ships my items out pretty quickly but then they sit somewhere for over a week. That's because Q uses the cheap Mail Innovations as shipping carrier and it's terrible. My purchases sit at a hub near my town for days and days before PO picks them up.

Re: Shipping keeps getting delayed

cjm61 — Fri, 20 Dec 2024 01:28:02 GMT

It's not just QVC @Kitty Galore . It took 2 weeks to get an order from Macy's. I have had multiple delays with Amazon. Below is just one item, it was expected to be delivered 12/5. It got delayed over and over.

However, I do expect this at this time of year. For those of you that see their item hasn't shipped, it's not necessarily the case. I think businesses are so busy they can't keep up with the current status of our orders. I received an email TODAY that an item was being shipped. Well, I had ALREADY received it yesterday. Hang in there. Chances are you will get it. In my case, delays are always due to the carrier. Except of course, my Amazon deliveries. Twelve items purchased were delivered up to 3 weeks after the original delivery date given.

Re: Shipping keeps getting delayed

Kachina624 — Fri, 20 Dec 2024 01:40:03 GMT

@Kitty Galore. My recent clothing items shipped in one day and must have been shipped UPS Air because they made a 2 day trip in less than 24 hours.

Perhaps your items are vendor shipped. There have been delays.

Re: Shipping keeps getting delayed

Tori3569 — Fri, 20 Dec 2024 01:50:55 GMT

@cjm61 wrote:
It's not just QVC @Kitty Galore . It took 2 weeks to get an order from Macy's. I have had multiple delays with Amazon. Below is just one item, it was expected to be delivered 12/5. It got delayed over and over.

However, I do expect this at this time of year. For those of you that see their item hasn't shipped, it's not necessarily the case. I think businesses are so busy they can't keep up with the current status of our orders. I received an email TODAY that an item was being shipped. Well, I had ALREADY received it yesterday. Hang in there. Chances are you will get it. In my case, delays are always due to the carrier. Except of course, my Amazon deliveries. Twelve items purchased were delivered up to 3 weeks after the original delivery date given.

I totally agree @cjm61 . My one order from macys was split into 4 separate packages. Took over a week for any of them to ship. Two were completely lost and Macys gave a refund no questions asked. One got here, I'm still waiting for the last. Ordered on dec 5th.

Target also lost 1 of my 3 orders. They also gave me a refund because a replacement would not have gotten here in time.

No issues with any of my QVC orders that weren't caused by me. Sent my sister and brother in law an order of ny bagels and put my own address in the ship to box. 😳😹

Re: Shipping keeps getting delayed

cjm61 — Fri, 20 Dec 2024 04:07:31 GMT

@Tori3569 Haha, the bagel story is funny. I did something like that. I ordered auto delivery from Jimmy the Bakers crumb cakes to be sent to my brother for his birthday. He loves those things. I intended to change the address to be shipped to me for the 2nd delivery and forgot to do it.

Two months later my brother calls and says, thank you for more crumb cakes but did you mean to send me another dozen? Haha, I told him I forgot to change the address but he could keep them, he lives in another state. He was a happy camper.

Re: Shipping keeps getting delayed

RescueLover — Fri, 20 Dec 2024 04:20:25 GMT

Hi! @Kitty Galore 💚❤️

I also have at least 5 items with the Exception we are trying to arrange shipping delivery asap. This message is a result of a USPS shipping delay. The pkgs are over 1/2 way here and then it’s like they're stuck in limbo. 😂
I’m pretty sure we’ll get them in time for Christmas though.

We have Amazon Prime. Amazon Prime is like next day service, but it’s not lately. They must be swamped and I totally understand. Also waiting on a Sephora order that’s taking longer than usual. I wouldn’t want any of those delivery service jobs. They’ve got to be so stressful! 😩

Re: Shipping keeps getting delayed

In-x-s — Fri, 20 Dec 2024 04:56:51 GMT

Our poor UPS guy said they can't get any seasonal help this year. He usually has a "runner" working with him during December, but not this year. He said those that were hired lasted a few days then quit. He said UPS even tried hiring deliverers that would just make deliveries using their own vehicles but even they only lasted a few days and then quit.

Re: Shipping keeps getting delayed

FancyPhillyshopper — Fri, 20 Dec 2024 07:36:24 GMT

I always stop ordering for deliveries around the end of November. Then I am anxious for all my shipments to arrive no later than the second week of December. I know the extra holiday help hired are never as good as the regular delivery staff. Also, I have to be more on the alert for delivery times due to the increase in porch pirates and shipment delays!

Luckily I have received everything except my wine advent calendar--twice UPS damaged the bottles and returned to sender before it even arrived to my home. QVC did the refund, so I am all okay.

I do not believe in ordering last minute, and then thinking I will have everything before the holiday deadlines. Those who do so do it at their own peril, and then they rant sometimes that Christmas was ruined. HA! There are plenty of brick and mortar stores for procrastinators.

Happy Holidays, and may all your packages arrive safely and swiftly.

Re: Shipping keeps getting delayed

haddon9 — Fri, 20 Dec 2024 08:01:48 GMT

I ordered something here on the 16th, it shipped the next day and I received it yesterday! I really don't need it for Chirstmas. Of course if I did then it would be delayed.

ETA: I just ordered an extra tablecloth and a set of snack tables from Amazon with delivery for Saturday.....fingers crossed they arrive on time!

Re: Shipping keeps getting delayed

RescueLover — Fri, 20 Dec 2024 10:48:07 GMT

Good morning! @Kitty Galore 💚❤️

Check Out Your “Order Status” Now!! Mine say arrived at my post office this morning!!

Someone must of known we were talking about all those Exceptions!! 😂

Have a Great Day!!

Re: Shipping keeps getting delayed

CalminHeart — Fri, 20 Dec 2024 13:24:52 GMT

A lot depends on how it was shipped. Parcel post mail sits until the post office has time to handle it. A lot of parcel post relies on non-USPS shippers and they aren't making trips if it's not profitable. 1st Class and Priority move faster.

IMHO, everything ordered from Q after Dec 1st may or may not arrive before Christmas...no matter what Q says.

Re: Shipping keeps getting delayed

Sunshine Kate — Fri, 20 Dec 2024 13:32:34 GMT

Yes, I find the same shipping delay issue. One of the main reasons I no longer buy from this site.

Re: Shipping keeps getting delayed

Kitty Galore — Mon, 23 Dec 2024 18:55:53 GMT

@santorini wrote:
Yes. Several of my items are now showing delivery dates after Christmas. So much for that "guarantee" they repeated over and over.

@santorini yes so much for the "guarantee ". I should know better though to not excpect to get delivery in time for Christmas and order knowing that . Right now have a piece of jewelry I wanted to gift to a good friend it shipped last a Tuesday and I see tracking says it will arrive Saturday the 28th! Will see her in the 27th so much for that gift !

Re: Shipping keeps getting delayed

Kitty Galore — Mon, 23 Dec 2024 18:59:43 GMT

@Kachina624 wrote:
@Kitty Galore. My recent clothing items shipped in one day and must have been shipped UPS Air because they made a 2 day trip in less than 24 hours.

Perhaps your items are vendor shipped. There have been delays.

@Kachina624 No they are not vendor items . It's mostly from looking at tracking just either sitting to be picked up by UPS and then sit in Ohio or Pa. for days it seems or doesn't show anything from shipping to out for delivery . I really don't understand the "guarantee " delivery every Christmas season because it is mostly not accurate . I very much dislike having to get back up gifts just in case !

Re: Shipping keeps getting delayed

Kachina624 — Mon, 23 Dec 2024 19:15:28 GMT

@Kitty Galore. It's stupid of QVC to say "guaranteed delivery" when everyone knows once it leaves their hands, QVC has no control over it's transport.

I checked today and my TSV "guaranteed" video camera that was to be delivered today, won't arrive until January 3rd. Not a gift so no big deal but aggravating.

Re: Shipping keeps getting delayed

RescueLover — Mon, 23 Dec 2024 19:31:23 GMT

But the Q’s guarantee is no different than Amazon’s PRIME Delivery for items (that you pay extra for) that don’t show up for days. 🥴

For those that don’t know Prime is NEXT DAY Delivery.

AND Amazon is actually making money for something that they really can’t guarantee. 🤷🏻‍♀️

Re: Shipping keeps getting delayed

TheMemphisVette — Mon, 23 Dec 2024 19:38:26 GMT

dang i am old

this is the same issue every year i can remember.......for decades

nothing new or surprising

Re: Shipping keeps getting delayed

SamBrown — Mon, 23 Dec 2024 20:02:42 GMT

@RescueLover wrote:

But the Q’s guarantee is no different than Amazon’s PRIME Delivery for items (that you pay extra for) that don’t show up for days. 🥴

For those that don’t know Prime is NEXT DAY Delivery.

AND Amazon is actually making money for something that they really can’t guarantee. 🤷🏻‍♀️

@RescueLover Prime has really gone downhill lately.