https://community.qvc.com/t5/Q-Talk/Is-this-typical/m-p/252376#M3156 <P>I ordered WEN last week, and, according to the tracking on UPS, my package was "out for delivery" on 9/7. But it didn't get delivered, and there was no tag left, nor any notes in the tracking saying anything about an attempted delivery.</P> <P>So fine, I figure something's wrong and I contact UPS. They tell me to call QVC to ask them to call UPS and start a trace. No problem- I figure this will all get ironed out. But then I call QVC and the rep I talked to said they don't do tracers, that I would need to wait until 9/15, and if the package doesn't get delivered, they will reship. She also acted really defensive about it, and kind of snippy, which was weird because I wasn't even making a big deal about it.</P> <P>Is this the normal procedure? I was trying to be cool about it, but the more I think about it as the days go by, the more stupid it sounds. I've never heard of a company that won't even lift a finger to ask the shipper to find the package. ??</P> <P>Anyone have this happen?</P> <P> </P> <P> </P> Fri, 14 Sep 2012 06:58:30 GMT lazy_daisy 2012-09-14T06:58:30Z https://community.qvc.com/t5/Q-Talk/Is-this-typical/m-p/252376#M3156 <P>I ordered WEN last week, and, according to the tracking on UPS, my package was "out for delivery" on 9/7. But it didn't get delivered, and there was no tag left, nor any notes in the tracking saying anything about an attempted delivery.</P> <P>So fine, I figure something's wrong and I contact UPS. They tell me to call QVC to ask them to call UPS and start a trace. No problem- I figure this will all get ironed out. But then I call QVC and the rep I talked to said they don't do tracers, that I would need to wait until 9/15, and if the package doesn't get delivered, they will reship. She also acted really defensive about it, and kind of snippy, which was weird because I wasn't even making a big deal about it.</P> <P>Is this the normal procedure? I was trying to be cool about it, but the more I think about it as the days go by, the more stupid it sounds. I've never heard of a company that won't even lift a finger to ask the shipper to find the package. ??</P> <P>Anyone have this happen?</P> <P> </P> <P> </P> Fri, 14 Sep 2012 06:58:30 GMT https://community.qvc.com/t5/Q-Talk/Is-this-typical/m-p/252376#M3156 lazy_daisy 2012-09-14T06:58:30Z