topic Re: Customer Service Call in Q Talk

Customer Service Call

Magicrat — Fri, 27 Sep 2024 15:32:54 GMT

Why would QVC customer service call me? Survey? Anyone.

Re: Customer Service Call

Kachina624 — Fri, 27 Sep 2024 15:37:58 GMT

@Magicrat I have an idea...why don't you call and ask them? They do occasionally make calls for surveys.

Re: Customer Service Call

geezerette — Fri, 27 Sep 2024 15:42:12 GMT

Customer service called me a few months ago. She asked if I had received a coupon sent to me by mail, thanked me for being a customer for so long, and general back-and-forth about QVC.

I've read others having similar experiences lately, so perhaps this is a another new attempt to reach out to their longtime customers.

Re: Customer Service Call

SharkE — Fri, 27 Sep 2024 16:19:09 GMT

I'm a big spender in here and have received a call from them about upcoming jewelry deals.

Don't bother me

Re: Customer Service Call

shy bobcat — Fri, 27 Sep 2024 18:59:13 GMT

I received a call from CS yesterday wondering if I had received my free shipping coupon and, if I needed help with placing an order.

I wish I had been in town when they had a free shipping day on every purchase.

In the last couple of days, I've made quite a few orders, but none qualified for the coupon.

Re: Customer Service Call

willomenia — Fri, 27 Sep 2024 19:13:43 GMT

@Magicrat wrote:
Why would QVC customer service call me? Survey? Anyone.

I also received a call didn't respond, because last time the were doing a survey and I didn't feel like doing it again

Re: Customer Service Call

We rescue cats — Fri, 27 Sep 2024 19:22:59 GMT

They called me the beginning of the week asking about clothing and why I do not buy fashion. I also get Shop and Share Squad emails often, usually bi-weekly. So hard to tell, I guess the only way to know is to take the call.

Re: Customer Service Call

Sakuya — Fri, 27 Sep 2024 21:10:48 GMT

So what was your answer about not buying clothes?

Re: Customer Service Call

CalminHeart — Sun, 29 Sep 2024 12:15:30 GMT

@Magicrat wrote:
Why would QVC customer service call me? Survey? Anyone.

I received a call too. I treated it as a SCAM and hung up.

Re: Customer Service Call

wagirl — Sun, 29 Sep 2024 14:25:33 GMT

Never have gotten a call and wouldn't answer it anyway--if they can email me---