topic Re: Full shipping refund in Q Talk

Full shipping refund

ej21501 — Sat, 24 Aug 2024 19:02:56 GMT

Hi! If you purchase a makeup item and it doesn’t work for you, can you return it for a full shipping refund? Thanks in advance.

Re: Full shipping refund

Tori3569 — Sat, 24 Aug 2024 19:04:39 GMT

@ej21501 wrote:
Hi! If you purchase a makeup item and it doesn’t work for you, can you return it for a full shipping refund? Thanks in advance.

Not unless it was defective. It's the same as any other item.

Re: Full shipping refund

Etoile308 — Sat, 24 Aug 2024 19:06:28 GMT

My understanding, not unless you pay to ship it back yourself.

Re: Full shipping refund

San Antonio Gal — Sat, 24 Aug 2024 19:24:00 GMT

You will pay shipping to send the product back and you will not get refunded for the original cost to ship it to you.

Re: Full shipping refund

Tinkrbl44 — Sat, 24 Aug 2024 21:46:51 GMT

@ej21501 wrote:
Hi! If you purchase a makeup item and it doesn’t work for you, can you return it for a full shipping refund? Thanks in advance.

@ej21501

Seriously? I'm just speculating here, but I doubt many retailers would ever do that with makeup products.

Doing so would only encourage consumers to buy things they'd like to sample, try it, send it back and

request a full refund.

The retailer is left with massive amounts used makeup they can't sell as new, and those customers are out absolutely no money.

Would you want to own stock in a company that did something so stupid? I wouldn't.

Re: Full shipping refund

rms1954 — Sat, 24 Aug 2024 22:55:08 GMT

@Tinkrbl44 wrote:
@ej21501 wrote:
Hi! If you purchase a makeup item and it doesn’t work for you, can you return it for a full shipping refund? Thanks in advance.
@ej21501

Seriously? I'm just speculating here, but I doubt many retailers would ever do that with makeup products.

Doing so would only encourage consumers to buy things they'd like to sample, try it, send it back and
request a full refund.

The retailer is left with massive amounts used makeup they can't sell as new, and those customers are out absolutely no money.

Would you want to own stock in a company that did something so stupid? I wouldn't.

Just like food