topic Re: One Big Family in Q Talk

One Big Family

Catch71 — Fri, 24 May 2024 13:13:26 GMT

It appears qvc is on a campaign to convince us we are part of their family. Hosts are suddenly mentioning other hosts during their presentations, vendors mentioning other hosts, vendors collaborating with hosts, etc. This is in addition but tied in to their 50 plus positivity pitch. don't see it doing anything for me and it's not lowering prices or shipping costs. From postings on this forum there are those who agree with me and those that enjoy feeling like they are family. It has to be costing them money with touring cities hoping to draw in viewers. I hope it helps their bottom line but I am not holding my breath it will do anything for me.
I, personally, think they need to somehow get shipping costs to the customer decreased somehow. Paying shipping and handling on each item seems antiquated. I get things come from different warehouses and vendors. But when you buy 2 of the same item and they ship together it seems they could give you a break on that. How about loyalty rewards? I would go for that.
I, for one, do not agree with their generous policy of letting you wear and return clothing and shoes. That must cost them a lot of money. I don't know any other retailer that takes back worn shoes and clothes. Many stores insist no tags removed; qvc often doesnt have tags attached. All those worn shoes cost all customers. Maybe it's time they revamped that policy.

This is just my opinion and I know it's not everyone's.

Re: One Big Family

RespectLife — Wed, 22 May 2024 17:59:03 GMT

Paragraphs or a larger font would be helpful with long posts.

Re: One Big Family

Catch71 — Wed, 22 May 2024 18:09:02 GMT

@RespectLife wrote:
Paragraphs or a larger font would be helpful with long posts.

I'll try to fix the font issue. I am known for lengthy texts; guess I just talk too much! Haha

Re: One Big Family

kaydee50 — Wed, 22 May 2024 18:12:09 GMT

The only way QVC will get me to watch is with more professional hosts who don't pretend to be my friend, spending less time on items and a larger variety of items AND lower prices, incentives (coupons??) and free s/h after a certain amount is spent.

Until that happens!! I shop elsewhere.

Re: One Big Family

Mz iMac — Wed, 22 May 2024 18:40:02 GMT

@Catch71 wrote:
I, for one, do not agree with their generous policy of letting you wear and return clothing and shoes. That must cost them a lot of money. I don't know any other retailer that takes back worn shoes and clothes.

@Catch71 Amazon

Re: One Big Family

SaveTheTurtles — Wed, 22 May 2024 18:48:19 GMT

@Mz iMac wrote:
@Catch71 wrote:
I, for one, do not agree with their generous policy of letting you wear and return clothing and shoes. That must cost them a lot of money. I don't know any other retailer that takes back worn shoes and clothes.
@Catch71 Amazon

REI does too.

Re: One Big Family

LTT1 — Wed, 22 May 2024 18:54:08 GMT

@Mz iMac wrote:
@Catch71 wrote:
I, for one, do not agree with their generous policy of letting you wear and return clothing and shoes. That must cost them a lot of money. I don't know any other retailer that takes back worn shoes and clothes.
@Catch71 Amazon

@Mz iMac

I'm curious about the reference to Amazon and returns?
Recently, I began purchasing double-lined rayon tops in various colors and styles. Heck, I didn't know anything about them (except that indo like rayon) so I purchased many knowing I would try them on and make decisions about which to keep/retutn.

Now I notice there is a drop-down menu with questions one must answer that asks if tag is still on and if garment has been worn.
Maybe returns are catching up with them...still I don't mind being fussy about returns.

Re: One Big Family

RetRN — Thu, 23 May 2024 16:02:31 GMT

I think L.L. Bean had that issue where the return policy caught up with them and they had to stop it.

QVC's 30-day is ridiculous as we know people buy an item for an event and after using it return for a refund. Nobody appreciates getting shoes or clothing that were worn.

Re: One Big Family

Mz iMac — Wed, 22 May 2024 19:05:34 GMT

@LTT1 wrote:

@Mz iMac

I'm curious about the reference to Amazon and returns?
Recently, I began purchasing double-lined rayon tops in various colors and styles. Heck, I didn't know anything about them (except that indo like rayon) so I purchased many knowing I would try them on and make decisions about which to keep/retutn.
Now I notice there is a drop-down menu with questions one must answer that asks if tag is still on and if garment has been worn.
Maybe returns are catching up with them...still I don't mind being fussy about returns.

@LTT1 It's called "Prime Try Before You Buy" Go to the website to read all about it. There is even a YouTube review.

Re: One Big Family

Mz iMac — Wed, 22 May 2024 19:09:08 GMT

@RetRN wrote:
No body appreciates getting shoes or clothing that were worn.

@RetRN Apparently they do as Q's "As Is" items appear to be a big hit.

Re: One Big Family

Tori3569 — Wed, 22 May 2024 19:19:41 GMT

There is a rewards program that starts last year. Based on things I've read here, it appears as though there was a limited time to sign up. I've gotten free ticket offers and different coupons that what I see here.

Re: One Big Family

LindaSal — Wed, 22 May 2024 19:29:49 GMT

I was a part of a rewards trial program with HSN last fall for 3 months. You had to spend a certain amount each month, I can't remember the amount ?? Anyway each month I got some spendable cash on my account as a bonus. I was just stocking up on Andrew Lessman and Beekman products so I thought it was a great deal. It was just a trial though so I'm hoping they bring it back.

As far as returns I think a lot of people take advantage as someone else stated, wearing something to an event and then returning it. I had a couple of major issues with "as is" items so I stopped purchasing those. I know some people have better luck with it.

Re: One Big Family

RescueLover — Wed, 22 May 2024 19:38:56 GMT

No comparison LL Bean’s return policy that cost them was a LIFETIME Return policy.

Years ago my coworker and his wife went to the flagship store in Maine and they were just chatting with a sales associate and my coworker mentioned how much he loved his LL Bean jacket and had worn it for years, even though it had faded. The sales guy told him I can replace your jacket with a new one. My coworker never mentioned wanting a new one but the associate was so insistent about giving him a brand new one right then and there.

My coworker wished he had never swapped out his much loved jacket that day, especially since it was given to him as a gift.

Re: One Big Family

Catch71 — Wed, 22 May 2024 20:07:42 GMT

@SaveTheTurtles wrote:
@Mz iMac wrote:
@Catch71 wrote:
I, for one, do not agree with their generous policy of letting you wear and return clothing and shoes. That must cost them a lot of money. I don't know any other retailer that takes back worn shoes and clothes.
@Catch71 Amazon
REI does too.

Who is REI?

Re: One Big Family

Catch71 — Wed, 22 May 2024 20:08:35 GMT

@Mz iMac wrote:
@Catch71 wrote:
I, for one, do not agree with their generous policy of letting you wear and return clothing and shoes. That must cost them a lot of money. I don't know any other retailer that takes back worn shoes and clothes.
@Catch71 Amazon

Amazon accepts things back worn? I never knew that.

Re: One Big Family

Catch71 — Wed, 22 May 2024 20:15:49 GMT

@Tori3569 wrote:
There is a rewards program that starts last year. Based on things I've read here, it appears as though there was a limited time to sign up. I've gotten free ticket offers and different coupons that what I see here.

I remember signing up but never got any rewards. The sign up was not clear at all about what the rewards program was about.

Re: One Big Family

RespectLife — Wed, 22 May 2024 20:16:47 GMT

@Catch71 wrote:
@RespectLife wrote:
Paragraphs or a larger font would be helpful with long posts.
I'll try to fix the font issue. I am known for lengthy texts; guess I just talk too much! Haha

LOL @Catch71

Don't we all!

Just hard on the eyes...and yet the readers have been getting stronger!

Re: One Big Family

RespectLife — Wed, 22 May 2024 20:19:01 GMT

@LTT1 wrote:

@Mz iMac wrote:
@Catch71 wrote:
I, for one, do not agree with their generous policy of letting you wear and return clothing and shoes. That must cost them a lot of money. I don't know any other retailer that takes back worn shoes and clothes.
@Catch71 Amazon
@Mz iMac

I'm curious about the reference to Amazon and returns?
Recently, I began purchasing double-lined rayon tops in various colors and styles. Heck, I didn't know anything about them (except that indo like rayon) so I purchased many knowing I would try them on and make decisions about which to keep/retutn.
Now I notice there is a drop-down menu with questions one must answer that asks if tag is still on and if garment has been worn.
Maybe returns are catching up with them...still I don't mind being fussy about returns.

Interesting @LTT1

I have never ordered clothes from Amz....good to know.....I don't really think I would in the future either.

DD ordered a couple tops from a 3rd party AMZ vendor and got a hard time about returning a defective one.

Re: One Big Family

RespectLife — Wed, 22 May 2024 20:22:17 GMT

@Mz iMac wrote:
@RetRN wrote:
No body appreciates getting shoes or clothing that were worn.
@RetRN Apparently they do as Q's "As Is" items appear to be a big hit.

@Mz iMac

I think you are right.

All my Q buddies order As Is all the time! I haven't, but they always look there first and have never had a bad thing sent yet so they tell me.

I have put a couple As Is in my WL only to have them sell out b4 I could try it.

Re: One Big Family

katie1859 — Wed, 22 May 2024 22:16:10 GMT

Where's the barf bag?

Family????

SMH