topic Re: NO! in Q Talk

NO!

grooms — Sun, 05 May 2024 17:41:36 GMT

QVC what are you doing anymore. I will NOT re-do my account information. I have been with you since CVN days when QVC was run properly. Any6more a;ll you want to do is make changes to evewrything and for whatever reasonb,. youy have removed mycredit card in formation. If I have to change and update then I am NOT going to buy anymore.....you don't have anything good anymore.....every on weekends with clothing....so it's your choice QVC where you want to go with this

Re: NO!

SandySparkles — Sun, 05 May 2024 17:45:55 GMT

WOW! I am sorry you are having issues like this, but think it will be helpful if you contact them directly with your concerns.🥰 Have you tried reaching out to customer service?

~~~All we need is LOVE💖

Re: NO!

Franklinbell — Sun, 05 May 2024 17:46:25 GMT

@SandySparkles @Well said,

Re: NO!

cheriere — Sun, 05 May 2024 17:50:26 GMT

@grooms

I had to redo my information, including the forum just about a week ago. I have no idea why. The lady from the chat said she could only find ONE ORDER linked to my account. That's when I paused and was like, WHAT???

I told her I'd ordered thousands of items, but I always used the automated telephone system. I've never once placed an order online. So, I don't really know where the one order she claimed to find came from.

After I gave her my phone number and went through a host of security questions, she acknowledged my account, but I still had to change passwords and stuff. Since I've never entered my CC info online to order, I'm not sure how just one order even showed up linked?

Re: NO!

TheMemphisVette — Sun, 05 May 2024 17:51:01 GMT

so sorry when anyone has account issues. hope customer service can assist.

but if they don't have anything good anymore.........

Re: NO!

Catch71 — Sun, 05 May 2024 17:52:13 GMT

F the OP is referring to updating her credit card then it probably expired or is about to expire. All cards have an e piration date. All places ask you to update when the card is coming near it's expiration date so they can process your order.

Re: NO!

RescueLover — Sun, 05 May 2024 17:52:17 GMT

Maybe all you need to do is update your credit card.

Re: NO!

cheriere — Sun, 05 May 2024 17:57:47 GMT

@Catch71

You're probably right about her updating the CC information. I always get nervous if I'm using easy pay and my new card hasn't yet arrived. I always try to call as soon as I get it.😃

Re: NO!

Tinkrbl44 — Sun, 05 May 2024 18:21:35 GMT

@Catch71 wrote:
F the OP is referring to updating her credit card then it probably expired or is about to expire. All cards have an e piration date. All places ask you to update when the card is coming near it's expiration date so they can process your order.

@Catch71 @grooms

I get these notices from retailers every time a credit card is expiring. This is standard procedure and no one should be surprised.

@grooms

When was the last time you actually purchased anything from QVC? Are any of your credit cards still active?

Re: NO!

rms1954 — Sun, 05 May 2024 18:40:40 GMT

Maybe they just don't appreciate having customers who are just unhappy complainers about everything Q-related.

Re: NO!

Sooner — Sun, 05 May 2024 18:44:04 GMT

@grooms wrote:
QVC what are you doing anymore. I will NOT re-do my account information. I have been with you since CVN days when QVC was run properly. Any6more a;ll you want to do is make changes to evewrything and for whatever reasonb,. youy have removed mycredit card in formation. If I have to change and update then I am NOT going to buy anymore.....you don't have anything good anymore.....every on weekends with clothing....so it's your choice QVC where you want to go with this

@grooms Re-doing information is simply part of life. If you won't update information, you're going to be stuck and unhappy all the time. It's not a big deal.

Re: NO!

grooms — Sun, 05 May 2024 19:41:49 GMT

Sounds like QVC is having all sorts of pronblems but thanks for the idea.....I will call CS next week and ask thewm what is this about because I no9 long have good eyewsight and I am not going to fill this out....its up to them where they want to go with this cvustometr. Thank you.

Re: NO!

Tori3569 — Sun, 05 May 2024 19:43:33 GMT

@grooms wrote:
Sounds like QVC is having all sorts of pronblems but thanks for the idea.....I will call CS next week and ask thewm what is this about because I no9 long have good eyewsight and I am not going to fill this out....its up to them where they want to go with this cvustometr. Thank you.

You can call today too. You have posted many issues in the past that are impacting you negatively. It might be time to shop elsewhere if you're having that many issues.

Re: NO!

Etoile308 — Sun, 05 May 2024 19:48:05 GMT

@grooms, I agree with others that it may be something as simple as updating the expiration date on your credit card on file with them.

Have you recently received a new credit card? Possibly the easiest way to put your mind at ease is to check your current card and see when that expires. Then you'll be aware before you call if that's the issue.

Re: NO!

geezerette — Sun, 05 May 2024 20:11:39 GMT

@grooms wrote:
Sounds like QVC is having all sorts of pronblems but thanks for the idea.....I will call CS next week and ask thewm what is this about because I no9 long have good eyewsight and I am not going to fill this out....its up to them where they want to go with this cvustometr. Thank you.

@grooms

If you're having problems with your eyes, perhaps ordering via phone would work better for you now. Many people do that. And that's what the representatives are there for. They'll input your information so you don't have to worry about it. They can help with any other questions or problems you may have too.

We all get frustrated from time to time. ❤️

Re: NO!

Tinkrbl44 — Sun, 05 May 2024 20:25:53 GMT

@grooms wrote:
Sounds like QVC is having all sorts of pronblems but thanks for the idea.....I will call CS next week and ask thewm what is this about because I no9 long have good eyewsight and I am not going to fill this out....its up to them where they want to go with this cvustometr. Thank you.

@grooms

No, it's actually up to YOU. It's also up to the customers (like you) to be up-to-date on standard procedures. ALL retailers try to keep information current.

For all we know, they may have dozens of customers that haven't bought anything in ages because they died, and are trying to weed them out. Nothing wrong with that.