topic Re: Q call in Q Talk

Q call

KKlim — Fri, 19 Apr 2024 19:36:28 GMT

Hi All.. I just received a phone call from Q customer service. A nice lady called from the Dallas area ( I live in NY) and said that I’ve been a loyal customer and they were giving me a coupon for $10 off $30 purchase. Did anyone get that phone call? She said it’s a new marketing way Q is trying as opposed to sending out emails.

Re: Q call

Puppy Lips — Fri, 19 Apr 2024 19:38:46 GMT

Nope, not yet. But I spend enough there that I think I deserve one too!

Re: Q call

Etoile308 — Fri, 19 Apr 2024 19:43:03 GMT

I don't answer the phone unless I know who is calling.

Send an email then place it in my account. Easy peasy.

Re: Q call

Travone — Fri, 19 Apr 2024 19:48:42 GMT

They don't have my phone number. Give out my old land line number .

Re: Q call

4kitties — Fri, 19 Apr 2024 19:49:28 GMT

Unless someone is on my contacts list, I would never answer the call. I do not like unsolicited phone calls.

Re: Q call

SandySparkles — Fri, 19 Apr 2024 19:51:25 GMT

I have not received one, but will gladly accept one if I get the call!🥰 I welcome ANY savings! Enjoy the surprise!❤

~~~All we need is LOVE💖

Re: Q call

cheriere — Fri, 19 Apr 2024 20:11:22 GMT

@KKlim wrote:
Hi All.. I just received a phone call from Q customer service. A nice lady called from the Dallas area ( I live in NY) and said that I’ve been a loyal customer and they were giving me a coupon for $10 off $30 purchase. Did anyone get that phone call? She said it’s a new marketing way Q is trying as opposed to sending out emails.

That is unusual that they'd call rather than email. She didn't get any personal information I hope. Calls like this make me nervous.

Re: Q call

SaveTheTurtles — Fri, 19 Apr 2024 20:12:21 GMT

That sounds kinda scammy to me. They would email or snail mail a coupon not call first. Strikes me as odd...

Re: Q call

smoochy — Fri, 19 Apr 2024 20:13:09 GMT

yes I did

Re: Q call

Krimpette — Fri, 19 Apr 2024 20:15:29 GMT

@Etoile308 Their goal is to get you to spend at least the $30. They're not just going to give you $10 and get nothing in return.

Re: Q call

cheriere — Fri, 19 Apr 2024 20:18:38 GMT

@smoochy wrote:
yes I did

Im really glad you posted about getting one of these calls too. For some reason, it doesn't seem as suspicious to me with more people getting them.

I would answer if the caller id showed up as QVC. No chance otherwise.😃

Re: Q call

KKlim — Fri, 19 Apr 2024 20:45:30 GMT

I was suspicious at first , but then she said they are trying to be more personal w/ their customers. She did not ask me for any personal information and just gave me the coupon code. Then I called back the number that the call came in on and sure enough it was QVC customer service. Thought it might be of interest in case u get a call. It’s a new Marketing tool I guess.

Re: Q call

cheriere — Fri, 19 Apr 2024 20:59:15 GMT

@KKlim wrote:
I was suspicious at first , but then she said they are trying to be more personal w/ their customers. She did not ask me for any personal information and just gave me the coupon code. Then I called back the number that the call came in on and sure enough it was QVC customer service. Thought it might be of interest in case u get a call. It’s a new Marketing tool I guess.

Thank you for letting us know. I'm happy they called you.💝. I always still place my orders via the automated system, so I Know they're familiar with my number should they so kindly decide to call me lol.😃🌸

Re: Q call

why again — Fri, 19 Apr 2024 21:00:32 GMT

My take is a way to have less usage of their supposed discounts but they can say the offer them. They know people dont answer unsolicited calls anymore and/or not waiting around to get a call from QVC whn ever they want to call.

Re: Q call

cheriere — Fri, 19 Apr 2024 21:18:39 GMT

@why again wrote:
My take is a way to have less usage of their supposed discounts but they can say the offer them. They know people dont answer unsolicited calls anymore and/or not waiting around to get a call from QVC whn ever they want to call.

I hate to admit this, but I thought the same thing.

Re: Q call

smoochy — Fri, 19 Apr 2024 21:35:06 GMT

@cheriere wrote:
@smoochy wrote:
yes I did

Im really glad you posted about getting one of these calls too. For some reason, it doesn't seem as suspicious to me with more people getting them.

I would answer if the caller id showed up as QVC. No chance otherwise.😃

my caller ID did say QVC. However I have not received my coupon which she said would be "loaded into my account"

Re: Q call

cheriere — Fri, 19 Apr 2024 22:55:38 GMT

@smoochy wrote:
@cheriere wrote:
@smoochy wrote:
yes I did

Im really glad you posted about getting one of these calls too. For some reason, it doesn't seem as suspicious to me with more people getting them.

I would answer if the caller id showed up as QVC. No chance otherwise.😃
my caller ID did say QVC. However I have not received my coupon which she said would be "loaded into my account"

Thanks so much for letting me know this. I'd hate to miss it if they did call...but the coupon not being loaded doesn't sound very promising. Surely, it'll be loaded soon. If there's something you want to buy right now, message the team or calla CS rep.

Was there an expiration date?

Thanks 😃❤️

Re: Q call

Etoile308 — Sat, 20 Apr 2024 00:30:05 GMT

@Krimpette wrote:
@Etoile308 Their goal is to get you to spend at least the $30. They're not just going to give you $10 and get nothing in return.

Why not? Let them actually show their loyality to me. Many other retailers don't seem to have a problem with adding a gift of a credit to an account - to include HSN. And when the credit is used obviously they do get something in return.

Re: Q call

KKlim — Sat, 20 Apr 2024 01:18:18 GMT

@cheriere.. your welcome…It sounds like just fairydogmother and I just got the call.lol. If I use it, I use it, if I don’t, then I don’t. It’s better than nothing. The lady said it could be used on anything except clearance and it expires 4/31.

Re: Q call

RescueLover — Sun, 21 Apr 2024 19:39:28 GMT

I wonder if you ladies got the call because you have filled out surveys and at the end listed your name and number? They always ask at the end of the survey if we can contact you by email or phone.