topic Re: Testimonials in Q Talk

Testimonials

U of M Go Blue — Wed, 03 Apr 2024 00:38:38 GMT

There has been an uptick in testimonials calls in the past week. These calls do not make me purchase an item. Many of the calls are cringeworthy. I hope this is a temporary thing.

Re: Testimonials

Bookplate — Wed, 03 Apr 2024 00:47:42 GMT

Agreed. These are sooooo 20th century.

Re: Testimonials

SaveTheTurtles — Wed, 03 Apr 2024 01:17:07 GMT

I agree that testimonials on air do nothing to persuade me to buy an item. Honest reviews by people who actually purchased the item from QVC do have a bearing on my decision plain and simple.

Re: Testimonials

SandySparkles — Wed, 03 Apr 2024 01:27:15 GMT

🤔 I think they are targeting a specific mature demographic for whom that sales tactic proved to be successful many sunsets ago, or perhaps testing the waters with its younger viewership. It OBVIOUSLY is not working with everyone.😁

~~~All we need is LOVE💖

Re: Testimonials

Kachina624 — Wed, 03 Apr 2024 01:50:21 GMT

Comm'on @SandySparkles . There are stupid people in all demographics. Most seniors are moxey enough to know those calls are to be taken with a grain of salt. We're not all senile.

Re: Testimonials

nelc — Wed, 03 Apr 2024 01:53:18 GMT

I must agree, they are cringeworthy and have no bearing if I decide to purchase a product or not.
Not sure the purpose.

Re: Testimonials

beach-mom — Wed, 03 Apr 2024 02:00:29 GMT

I was watching one TSV night - I think it was Jane and Susan Graver. Someone called in. The "clues" pointed to someone younger, like maybe 30's or 40's. Although she of course didn't give her age, her voice and the way she talked led me to think that.

Jane and Susan seemed to almost "fawn" over her,. I could tell they were very happy she called in. They always treat their callers with kindness, but this just seemed to be different.

I think, as we all do with everything they're doing, the pull to attract younger viewers is strong!

Re: Testimonials

SandySparkles — Wed, 03 Apr 2024 02:02:34 GMT

@Kachina624 wrote:
Comm'on @SandySparkles . There are stupid people in all demographics. Most seniors are moxey enough to know those calls are to be taken with a grain of salt. We're not all senile.

@Kachina624 😂😂 I wholeheartedly agree! I did not say it was SUCCESSFUL!😂😂 I really think they are testing the waters, but judging by some of the these posts, perhaps there needs to be a NEW test!😁

~~~All we need is LOVE💖

Re: Testimonials

PansyBoo — Wed, 03 Apr 2024 02:59:34 GMT

Those calls don't make me buy either. They make me mute. 😩

Re: Testimonials

cjm61 — Wed, 03 Apr 2024 03:24:36 GMT

Again, I seem to be in the minority of many posters. The calls don't bother me a bit. I am usually doing something around the house while listening to QVC so I never put a lot of weight into anything said by a caller and don't listen to every word.

I actually find it better than listening to hosts talk about their family on every item they present. Given the choice, talking about daughters or listening to callers? I would choose the caller any day.

Re: Testimonials

Carmie — Wed, 03 Apr 2024 03:42:03 GMT

The calls don't bother me. The callers sound lonely and in need of human interaction.

They want to keep chatting and the Host sometimes struggles to get them to go and end the call without being rude.

I find some of the calls sad....I can't imagine having to call in to QVC to get someone to talk to you.

Re: Testimonials

Tori3569 — Wed, 03 Apr 2024 04:29:01 GMT

I don't mind the calls either. I like how excited the callers are to be on the air. They don't really take that much time either.

Re: Testimonials

Caaareful Shopper — Wed, 03 Apr 2024 11:28:11 GMT

@Kachina624 wrote:
Comm'on @SandySparkles . There are stupid people in all demographics. Most seniors are moxey enough to know those calls are to be taken with a grain of salt. We're not all senile.

@Kachina624 I didn't take @SandySparkles to mean anything about senility at all.

I think it is very obvious who makes the overwhelming majority of those calls though. It seems 99% come in from seniors who's first priority is to talk to their favorite host who they've watched since day 1. Those are the calls I always hear anyway.

The callers feel the family & friends connection with the host. Talking about the actual item is practically an after thought.

I mean, how does, "I got the blue one," actually help a shopper?

Re: Testimonials

Gorgf — Wed, 03 Apr 2024 11:35:40 GMT

@Carmie I agree and then the hosts are at a loss of what to say over illnesses or deaths and hosts have to gracefully struggle to move on. Then some callers have such a gravel voice or throat issues are not pleasant to hear.

Re: Testimonials

RescueLover — Wed, 03 Apr 2024 12:14:39 GMT

OH But “THE BEST” call in ever was the last airing of Bumblebella Dreamy Jersey Jumpsuit with Shawn!!! The last time I looked it was still on the Q, but if not maybe check YouTube. Even Jill and Shawn loved her and Jill said something like she couldn’t think of a better way to end her day. 🤗🤗🤗

Re: Testimonials

manny2 — Wed, 03 Apr 2024 12:22:38 GMT

I agree cringeworthy. The calls are awkward and should just stop.

Re: Testimonials

RescueLover — Wed, 03 Apr 2024 12:23:54 GMT

The video is still there Go check it out! 🤗🤗🤗

Re: Testimonials

RescueLover — Wed, 03 Apr 2024 12:32:00 GMT

The callers don’t bother me at all. And Kim Gravel has some of the sweetest callers.

In fact I’d much rather listen to them, than a person that complains. Think about it…

Re: Testimonials

In Nebraska — Wed, 03 Apr 2024 12:34:49 GMT

Many times the callers call in with questions on how to use the item or the uses they've found for it. I've heard callers call in with suggestions on improving an item too. Can be helpful for folks that are interested in actually purchasing the item being presented.

Re: Testimonials

skatting44 — Wed, 03 Apr 2024 13:59:56 GMT

Maybe this is QVC 's effort to seem as though they are the same company they were 20 yrs ago. Maybe someone passed on a post where a poster made a comment abt what they missed abt the old " QVC ".

Most of the call ins are people praising certain Hosts , which does not influence me. Callers usually , sound & mention they are lonely or want to talk abt their illnesses.

Nothing has changed at QVC , last night on that Effy jewelry show the Rep was selling a $1,500 Aqua & diamond ring . Not once did I see her show the under gallery . It seems to me , they might sell more if they would have offered a ring less ornate , less diamonds and have a decent under gallery .