topic Re: Synchrony Bank CS 💯 in Q Talk

Synchrony Bank CS 💯

homedecor1 — Wed, 27 Mar 2024 01:58:01 GMT

For those who deal with Synchrony Bank for QCard just wanted to say I needed to call for credit missing & having technical issue with their website.

Both my CS reps were outstanding and resolved my issue within 10 minutes.

Just saying as I've read postings here about how bad their CS is.

Of course, took awhile to muddle thru all the selections to get to a human!

Re: Synchrony Bank CS 💯

SandySparkles — Wed, 27 Mar 2024 01:53:29 GMT

👏👏👏 KUDOS to them!!!!🥰 You have NO idea how refreshing it is to read a POSITIVE post regarding customer service this evening, as there has been no shortage of negative ones lately!😁 I am SO happy you were able to get your issue resolved expeditiously!!❤

THANK you for caring to share this feel good post!💝

~~~All we need is LOVE💖

Re: Synchrony Bank CS 💯

loriqvc — Wed, 27 Mar 2024 02:10:32 GMT

@homedecor1 - I'm glad you had a good experience! I've only had to call customer service at Synchrony once, and I also received friendly, helpful support.

Re: Synchrony Bank CS 💯

Desertdi — Wed, 27 Mar 2024 02:21:47 GMT

I would guess they are trying to "reform" their practices after getting so many complaints... And I am one of the complainers....

I dropped my Chevron card because that "bank" charged me for 37 gallons of gas. Bank wouldn't do anything about it....so I called Chevron directly.

Re: Synchrony Bank CS 💯

meallen616 — Wed, 27 Mar 2024 10:01:00 GMT

Nice to read positive Synchrony reviews!

Re: Synchrony Bank CS 💯

Imaoldhippie — Wed, 27 Mar 2024 11:56:56 GMT

This is the first ever I have read or heard anything good about Synchrony Bank. Maybe a new trend for them?

Re: Synchrony Bank CS 💯

Pecky — Wed, 27 Mar 2024 13:11:11 GMT

@SandySparkles wrote:
👏👏👏 KUDOS to them!!!!🥰 You have NO idea how refreshing it is to read a POSITIVE post regarding customer service this evening, as there has been no shortage of negative ones lately!😁 I am SO happy you were able to get your issue resolved expeditiously!!❤

THANK you for caring to share this feel good post!💝

~~~All we need is LOVE💖

@SandySparkles I agree! It is so refreshing to read a positive post regarding CS. I had an issue with Synchrony once and the service was excellent. They resolved the issue quickly.