topic Re: New Website Format in Q Talk

New Website Format

blossomlady — Sun, 17 Mar 2024 14:09:27 GMT

I know everything needs to be refreshed and updated, but I'm have a hard time getting used to the new website format. There are many more clicks to get to what you want. I'm sure I'll get used to it.

How does everyone else feel about the new format? Have you found any tips and tricks?

Re: New Website Format

1Professor — Sun, 17 Mar 2024 14:12:10 GMT

Didn’t notice anything new.
I am on it daily.
Could someone share specifics?

Re: New Website Format

World Traveler — Sun, 17 Mar 2024 14:21:36 GMT

There's no change for me. Takes the same amount of time and clicks to get what I want to see.

Re: New Website Format

blossomlady — Sun, 17 Mar 2024 14:27:43 GMT

@1Professor Interesting. One of the things I do a lot, because I don't watch live much, is go to "items recently on air". Instead of seeing the entire line up on the screen, I have to go to drop down menu, click the day, then click the show I want to see.

Maybe their just testing something with a few customers. Oh well. Thanks for the comment.

Re: New Website Format

LizzieInSRQ — Sun, 17 Mar 2024 14:29:35 GMT

@blossomlady wrote:
@1Professor Interesting. One of the things I do a lot, because I don't watch live much, is go to "items recently on air". Instead of seeing the entire line up on the screen, I have to go to drop down menu, click the day, then click the show I want to see.

Maybe their just testing something with a few customers. Oh well. Thanks for the comment.

I use a tablet and have always had to do it this way.

Re: New Website Format

1Professor — Sun, 17 Mar 2024 14:31:26 GMT

@blossomlady

It’s your computer or iPad or cell phone.
On my computer and iPhone one click to items recently shown. All of them.

Re: New Website Format

PansyBoo — Sun, 17 Mar 2024 14:33:31 GMT

I've noticed a couple posts about this change in format but it has not happened to me...yet. It probably will. 🙄 I do wish people would mention what device they're using on this site as a form of comparison. I'm on a laptop computer using Chrome. As I said, no real changes yet.

Re: New Website Format

Pecky — Sun, 17 Mar 2024 14:36:24 GMT

@blossomlady wrote:
@1Professor Interesting. One of the things I do a lot, because I don't watch live much, is go to "items recently on air". Instead of seeing the entire line up on the screen, I have to go to drop down menu, click the day, then click the show I want to see.

Maybe their just testing something with a few customers. Oh well. Thanks for the comment.

@blossomlady Yes, this is happening on my laptop and I don't care for it at all. I like seeing the shows listed and not having to use a drop box to see it. I hope it goes back.

Re: New Website Format

hayseed00 — Sun, 17 Mar 2024 14:38:03 GMT

@blossomladyI havethe same new format also. I'm not crazy about it.

Re: New Website Format

geezerette — Sun, 17 Mar 2024 14:40:03 GMT

@blossomlady wrote:
@1Professor Interesting. One of the things I do a lot, because I don't watch live much, is go to "items recently on air". Instead of seeing the entire line up on the screen, I have to go to drop down menu, click the day, then click the show I want to see.

Maybe their just testing something with a few customers. Oh well. Thanks for the comment.

@blossomlady

I just had this change today on my iPad. I still get all the items in the current show, but the previous shows' listings (on the left of the screen) have changed to the layout you mention above.

Re: New Website Format

PansyBoo — Sun, 17 Mar 2024 14:46:16 GMT

Has QVC ever made a change that was actually an improvement for the customer/user here? Has anyone ever thought, "Heck yeah, that's works better!"

Re: New Website Format

LdyBugz — Sun, 17 Mar 2024 15:02:53 GMT

@blossomlady I understand and see the same new format. I also don't care for it either.

For those that don't see this new format, when you go to Items On Air, a page comes up and lists the entire day's items, show by show, starting with the most recent show first. Then you either have to keep scrolling down to get to the program you want to see, or, you can select a specific program from a pull down menu on the left side. See the two screenshots below.

I think what's frustrating for many is that the Web site is constantly changing making it a nuisance for easily finding what you want. IMHO, these changes aren't improvements at all and are instead unneccessary annoyances.

BTW, I use a Samsung Android tablet with Chrome.

Re: New Website Format

Pecky — Sun, 17 Mar 2024 15:08:16 GMT

@LdyBugz Thank you for the screen shots. It's much easier to explain what we are seeing. I am using Hp laptop with Edge.

Re: New Website Format

Sooner — Sun, 17 Mar 2024 15:12:34 GMT

@blossomlady wrote:
I know everything needs to be refreshed and updated, but I'm have a hard time getting used to the new website format. There are many more clicks to get to what you want. I'm sure I'll get used to it.

How does everyone else feel about the new format? Have you found any tips and tricks?

@blossomlady It is different if you go to the items recently aired from the main page of QVC. If I go in from the top of these forums it is the same.

One thing about web pages, they always have and always will change. Designers change,techniques change and the web programming parameters change. So, whether users are happy or not, change is a big fact of life on the internet.

As a webmaster from the early early days on the internet, it is what it is! And if you work in that medium you scramble day to day to keep up.

Re: New Website Format

geezerette — Sun, 17 Mar 2024 15:24:50 GMT

My internet is slow enough that I can still see the original show listings on the left for an instant before they now change to the drop down boxes.

Re: New Website Format

The Major — Sun, 17 Mar 2024 15:29:37 GMT

I also thank you for the screen shots, and I also view QVC on an HP laptop with Microsoft Edge. Each tweak by QVC of their website format has been annoying, yet I was able to adapt. With this latest change, I ceased reviewing recent items on air due to both the extra steps as well as the new format changing my time zone from EST to CST or PST with each use. Assuming that online sales account for a large proportion of their business, QVC is achieving their unwanted goal of driving away more customers.

Re: New Website Format

kaydee50 — Sun, 17 Mar 2024 15:56:02 GMT

@blossomlady wrote:
@1Professor Interesting. One of the things I do a lot, because I don't watch live much, is go to "items recently on air". Instead of seeing the entire line up on the screen, I have to go to drop down menu, click the day, then click the show I want to see.

Maybe their just testing something with a few customers. Oh well. Thanks for the comment.

Same for me. Now I have to scroll down for the program instead of just clicking on it. Will shop even less here than I did before and that was pretty seldom.

Re: New Website Format

PansyBoo — Sun, 17 Mar 2024 16:11:12 GMT

@The Major wrote:
I also thank you for the screen shots, and I also view QVC on an HP laptop with Microsoft Edge. Each tweak by QVC of their website format has been annoying, yet I was able to adapt. With this latest change, I ceased reviewing recent items on air due to both the extra steps as well as the new format changing my time zone from EST to CST or PST with each use. Assuming that online sales account for a large proportion of their business, QVC is achieving their unwanted goal of driving away more customers.

Yes, driving away customers with just about every new move they make! The new shenanigans they're pulling with basically no longer giving thirty day price adjustments is another great example. As my dad used to say, "Beats anything I've ever seen."

Re: New Website Format

Pecky — Sun, 17 Mar 2024 18:28:36 GMT

With these new changes with the new format and the price adjustment, it isn't looking good for QVC. They are going to push people away instead of shopping. I have been looking more at ShopHQ with their free shipping and coupons. ShopHQ is having big announcement beginning of April.

Re: New Website Format

PansyBoo — Sun, 17 Mar 2024 16:31:56 GMT

@Pecky wrote:
With these new changes with the new format and the price adjustment, it isn't looking good for QVC. They are going to push people away instead of shopping. I have been looking more at ShopHQ with their free shipping and coupons. There is suppose to be a big announcement beginning of April.

@Pecky

Big announcement from QVC??