topic Re: Log in problems again! in Q Talk

Log in problems again!

granddi — Sat, 09 Mar 2024 00:44:04 GMT

Hopefully my lock out of log in was just a fluke and not something that it going to hit some of us again!

Re: Log in problems again!

Kachina624 — Sat, 09 Mar 2024 01:08:44 GMT

@granddi. I had the same problem earlier, retried and it was fine.

Re: Log in problems again!

SandySparkles — Sat, 09 Mar 2024 01:14:02 GMT

I did not have major issues when it happened before, but SO many posters did and were quite irritated! HOPEFULLY, it was just a fluke!🥰🤞🤞 With the amount of IT issues some business are having, I cannot help but think having AI integrated within their systems is proving to be problematic.🤔

~~~All we need is LOVE💖

Re: Log in problems again!

lovesallanimals — Sat, 09 Mar 2024 01:18:22 GMT

I have been having this problem on and off for several months. I cannot believe a company of this size has so many technical problems over and over.

Re: Log in problems again!

SaveTheTurtles — Sat, 09 Mar 2024 01:28:06 GMT

I haven't had any problems logging in.

Re: Log in problems again!

Kachina624 — Sat, 09 Mar 2024 01:29:58 GMT

@lovesallanimals. Their system is old, antiquated, has limitations and would be very expensive to replace while money is tight so they limp along.

Re: Log in problems again!

SharkE — Sat, 09 Mar 2024 02:15:41 GMT

Thing that has helped me, is, I make sure no cookies are history.

Then after a couple of tries if I don't get in I just keep banging on the continue black space till it goes clear.

Re: Log in problems again!

AngelPuppy1 — Sat, 09 Mar 2024 11:57:28 GMT

I was doing well for a couple weeks and now I am back to having problems again! I have to try about 10 times before finally getting in. Some days I just give up because it's just so irritating.

Re: Log in problems again!

4kitties — Sat, 09 Mar 2024 13:13:44 GMT

I had trouble again this morning. I kept trying and kept getting the message to call customer service. I will not be calling anyone. If i cannot sign in as simply as I do on any other site, I will not be shopping here or posting.

I did try a few things and finally got in. I made sure all cookies and history were clear. Then I signed in by checking my order status. Then when I came to the forums I had to sign in again, but it went through.

Ridiculous!

Re: Log in problems again!

wilma — Wed, 13 Mar 2024 15:39:24 GMT

I had trouble signing in Friday night. No trouble today, Saturday.

ETA: Had trouble logging in again Sunday. Took a few tries.
Monday morning no issues.

Obviously, something's not working right. 🤔

ETA: Still having issues signing in. Sometimes it doesn't work the first time, but then it's ok a few hours later in the same day.