https://community.qvc.com/t5/Q-Talk/CUSTOMER-SERVICE-WHAT-SERVICE/m-p/224363#M2941 <P>Today one of the silver "buttons" on my Denim &amp; Co. jean jacket, bought just a few months ago, fell off. They don't give you any extras. Upset, I called customer service to get a replacement. Forget it--they don't do that. That's why shopping at a department store is so much more preferable. At least they try to help.</P> Wed, 18 Jul 2012 01:36:34 GMT cartier 2012-07-18T01:36:34Z https://community.qvc.com/t5/Q-Talk/CUSTOMER-SERVICE-WHAT-SERVICE/m-p/224363#M2941 <P>Today one of the silver "buttons" on my Denim &amp; Co. jean jacket, bought just a few months ago, fell off. They don't give you any extras. Upset, I called customer service to get a replacement. Forget it--they don't do that. That's why shopping at a department store is so much more preferable. At least they try to help.</P> Wed, 18 Jul 2012 01:36:34 GMT https://community.qvc.com/t5/Q-Talk/CUSTOMER-SERVICE-WHAT-SERVICE/m-p/224363#M2941 cartier 2012-07-18T01:36:34Z