topic Re: FREE SHIPPING! HOORAY! in Q Talk

FREE SHIPPING! HOORAY!

loriqvc — Sat, 17 Feb 2024 05:04:20 GMT

It's time to start pushing those wish list items into your cart (or at least that's what I'm in the process of doing)! Enjoy...

Re: FREE SHIPPING! HOORAY!

Shakey1212 — Sat, 17 Feb 2024 05:17:46 GMT

Not working when I try to checkout online. Still charging shipping

Re: FREE SHIPPING! HOORAY!

loriqvc — Sat, 17 Feb 2024 05:29:51 GMT

@Shakey1212 - Just as a reminder, shipping charges may show up until you're in the checkout process, especially if you're in the app. When I've been putting items in my cart via the website, it shows the shipping charge along with a promotional discount in the same amount, and then on the checkout screen, that totals $0 shipping.

But weirdly, I'm trying to do Easy Pays on a couple of items, and the amounts are not correct—as part of the weekend sale, they're only allowing five Easy Pays rather than an option of fewer payments, but the total of the Easy Pays is higher than the purchase total. Hmmmmm.

ETA: I figured out what is happening—the Easy Pay amounts are being set based on the amount of the item plus tax plus shipping instead of omitting the shipping fee when calculating the total. I guess I'll wait to purchase anything until that gets fixed. Boo.

Re: FREE SHIPPING! HOORAY!

Shakey1212 — Sat, 17 Feb 2024 05:26:53 GMT

Thank you. I already know about going to checkout to see free shipping credited. I am an qvc old timer. LOL.

Still not working for me.

Re: FREE SHIPPING! HOORAY!

loriqvc — Sat, 17 Feb 2024 05:32:02 GMT

@Shakey1212 - Just keep trying, I guess! I was able to check out with free shipping and no issues for the items I'm not putting on Easy Pay, so the system is set up to support it.

Re: FREE SHIPPING! HOORAY!

Venezia — Sat, 17 Feb 2024 06:21:16 GMT

I've just bought something and, as usual, it showed the S&H charge, but then a credit deducting it.

Odd that it works for most of us, but others have a problem. It shouldn't matter which browser or device you're using. Puzzling.

Re: FREE SHIPPING! HOORAY!

loriqvc — Sat, 17 Feb 2024 06:23:10 GMT

UPDATE if anyone else is seeing improperly calculated Easy Pays at checkout: Edit your Easy Pay selection so it is not tied to your Q Card or HSN Card but just to 5 Easy Pays, and the problem is fixed. (You can still use those cards to pay—just don't select that Easy Pay option or the calculations will be incorrect.)

Weird. But I'm glad I figured it out now because I know a couple of the items from my wish list were already in limited quantities and are likely to sell out!

Re: FREE SHIPPING! HOORAY!

greencardigan — Sat, 17 Feb 2024 06:57:53 GMT

not working for me online. Grrr...I'm so annoyed an item I wanted sold out as I was trying to restart, clear cache, etc. next time I'll just call.

for what it's worth, tried both app and safari browser on iPad.

happy shopping for all who are successful!!

Re: FREE SHIPPING! HOORAY!

meallen616 — Sat, 17 Feb 2024 07:47:21 GMT

Free shipping worked fine for me on Chrome desktop!

Thanks QVC! Much appreciated...

Re: FREE SHIPPING! HOORAY!

EastCoastGal — Sat, 17 Feb 2024 09:38:03 GMT

@loriqvc wrote:
UPDATE if anyone else is seeing improperly calculated Easy Pays at checkout: Edit your Easy Pay selection so it is not tied to your Q Card or HSN Card but just to 5 Easy Pays, and the problem is fixed. (You can still use those cards to pay—just don't select that Easy Pay option or the calculations will be incorrect.)

Weird. But I'm glad I figured it out now because I know a couple of the items from my wish list were already in limited quantities and are likely to sell out!

@loriqvc ... I'm using a regular credit card and all 6 of my orders... the easy pays are WRONG !!!! Sooooo.... l had to write down on paper all six of my order numbers, etc. and I'll have to call customer service in the morning!!!! I'm swearing out loud here in my chair!!!! Grrrrrr......

UPDATE AT 4:30 am ... I wanted to tell you this now before I finally go to bed... l was able to correct all 6 of mine by clicking on the 5 easy pays, clicked on 5 easy pays again and it went back to my order and it was correct!!! I ordered another item at 3:30 am and that one came out correct !!
Thank you!! Off to bed... 🥱😴

Re: FREE SHIPPING! HOORAY!

Hemi 659 — Sat, 17 Feb 2024 12:02:59 GMT

Thanks for posting about this error. I made a quick order about an hour ago and didn't double check the total easy pays. Sure enough it overcharged.
I went back and canceled the original order and redid it by changing the choice to easy pays without Q card and it figured correctly. So I completed the order but still used my q card.
Possibly I didn't actually need to do the cancel but just correct the easy pay option but I didn't know that at the time. Glad to get free ship! Saving 10.50 for shipping is great!

Re: FREE SHIPPING! HOORAY!

Teddixat — Sat, 17 Feb 2024 14:59:12 GMT

@loriqvc How is this different than normal. QVC has never offered the option of selecting less easy pays. HSN does but Q has never done that.

Re: FREE SHIPPING! HOORAY!

skatting44 — Sat, 17 Feb 2024 15:22:37 GMT

Yea for free shipping, however all these unannounced surprised free shipping events suck for those who already ordered items and can't cancel & reorder to take advantage of the free shipping event.

How abt QVC just sending out 20% off coupons or free shipping coupons that we can use Anytime we what as they used to do abt 20 yrs ago

Re: FREE SHIPPING! HOORAY!

loriqvc — Sat, 17 Feb 2024 22:26:47 GMT

@Teddixat wrote:
@loriqvc How is this different than normal. QVC has never offered the option of selecting less easy pays. HSN does but Q has never done that.

@Teddixat - For those who have a Q Card, there are typically multiple options for Easy Pays unless there is a special promo like this weekend. For example, an item might be offered with three Easy Pays for anyone purchasing it, but five Easy Pays are available for Q Card users. So if I want to choose three Easy Pays instead of five in such a situation, I can (and usually do).

When I first signed up for my Q Card, that was actually a key feature for me—having the option of three Easy Pays at any time. Over the years, QVC has changed its approach and now offers five Easy Pays most of the time, probably assuming people want that. I actually don't use Easy Pay often, but when I do, it is usually just because I'm buying multiples or a bunch of things at once, so paying over time is nice. Still paying for something four or five months later is silly, though, so even though it isn't difficult to go into my orders and pay them off early, it would be nice to just split payments into fewer installments.

Re: FREE SHIPPING! HOORAY!

Catch71 — Sat, 17 Feb 2024 19:53:11 GMT

@skatting44

Agree' I paid shipping totaling $1050 for Ryka slide sandals a few days ago. Wont wear them till June; should have waited for free shipping day.