topic Re: I don't mean to complain BUT... in Q Talk

I don't mean to complain BUT...

Hobbypup1 — Thu, 19 Oct 2023 12:32:06 GMT

I'm SO sick of hearing about ALL the things the hosts are doing in their personal lives and thier children and their pets, etc I have children, pets, and a personal life put me on TV and pay me and I'll tell you all about it and maybe show 6 things in an hour. . AT the expense of the show and what is being sold. I've said it before on this blog that there are just are few hosts who will tell you what length petite, regular, and tall are, this should be a MUST! Not all of us have time to run to our comptuers or get to our phones, etc. to look this up while watching on our tv's OR said devices! I'm TIRED of it, why sell a product when we have to hear all about the host. Let the host tell all about themselves and their lives on FACEBOOK or some other medium NOT on a show where the object is to show and sell an item. For example' and what started my temp boiling again; Jayne Brown on D&Co on Tuesday; Oh I just got tickets to Wicked in Philly, I've seen it many times before on Broadway and in Philly. I hope to get tickets to The Rockettes too. Let me shout out to my daughter a happy birthday and it was my other daughters birthday last week. You can go to QVC.com and check out sizes and availiabilty. EXCUSE me Ms. Brown I'm here to WATCH and listen to descriptions of the products and sizes, colors, etc. I really am NOT vested nor should I be in your personal life. I'm watching QVC WHY DO I NEED TO LOOK UP THINGS OR GO TO A DIFFERENT DEVICE?????? Isn't it your JOB to promote products and give us information on said products?! Perhaps QVC could save TONS of money and pass it on to US by just showing the product and having a voice over sine we can't seem to watch a show without all the personal stuff?! Then maybe we wouldn't have to pay so much for shipping, returns and have to wait FOREVER to get a credit back on something. Put these people to work expediting our returns rather then have us wait 4 to 6 weeks why you have OUR money. Just an idea, more customer service less here's my life isn't it grand.

Re: I don't mean to complain BUT...

QVCkitty1 — Thu, 19 Oct 2023 12:45:38 GMT

You're not wrong.

Re: I don't mean to complain BUT...

chrystaltree — Thu, 19 Oct 2023 12:50:13 GMT

Use your mute button. I do.

Re: I don't mean to complain BUT...

kaydee50 — Thu, 19 Oct 2023 12:53:57 GMT

@Hobbypup1 Couldn't agree more and one of the many reasons I no longer watch. QVC has morphed into an "entertainment/talk show" a long way from a shopping channel. I check recently on air and if there's an item of interest, I'll check the video and read the description. IMO, QVC and the other "shopping" channels should just become online retailers. Alternatively, use AI for the item descriptions. No need for the expensive sets/hosts, etc., etc.

Re: I don't mean to complain BUT...

FLtricia — Thu, 19 Oct 2023 12:57:12 GMT

I am thinking we are being referred to app or web page for important information in an effort to get customer base in the habit of doing so. Looking ahead, when TV presentations become history, the customer base will be ready to transition to these forums exclusively.

I totally agree that hosts should take a good portion of their time letting viewers have important information such as length, etc. When this info has been shared then a personal touch can be given to presentations. The "personal touch" should never be the focus of an item presentation.

Re: I don't mean to complain BUT...

lcubedsudbury — Thu, 19 Oct 2023 13:00:53 GMT

My beef is that they don’t tell the price of something. It’s always “you can get it home for just $19!”. Then I look at the screen and it’s five payments of $19. Ugh. Yesterday was a disaster trying to order anything with their “maintenance”.

Re: I don't mean to complain BUT...

millieshops — Thu, 19 Oct 2023 13:01:46 GMT

@Hobbypup1 Listening is its own special skill. Mine lets me not even hear the banter thst disturbs you and zero in for what I want to know.

I almost always know as soon as I see any garment whether I might buy it. I know I stop listening as soon as that happens.

Just like I walk away from my TV during commercials elsewhere, I turn away from QVC when I know no color, no detail, etc. is going to pull me in. And when I know a whole show is highly a never buy, I save electricity!

You should also know - I bored with these repeated long rants and no, I didn't bother to read that huge paragraph. I think they are use and actually a tad rude.

Re: I don't mean to complain BUT...

LTT1 — Thu, 19 Oct 2023 13:15:37 GMT

@millieshops @Hobbypup1 @lcubedsudbury @FLtricia @kaydee50

Have you noticed? For awhile now, it seems nearly every website I visit prefers to YANK me over to what they WANT to sell me and that's not what I went there looking for!

Also I have noticed the old philosophy of "the customer is always right" doesn't seem to apply?

Beginning quite a few years ago (mid-fifties) my hearing became sensitive (overly) to sound. So, I nearly always have the tv sound muted these days.

Re: I don't mean to complain BUT...

AuntG — Thu, 19 Oct 2023 13:17:33 GMT

Jayne generally does provide good product details. I think by making us feel a part of their lives, they think we may buy more.

Re: I don't mean to complain BUT...

goldensrbest — Thu, 19 Oct 2023 13:22:20 GMT

I don't care about their personal lives,trips ect.

Re: I don't mean to complain BUT...

jackiejenny — Thu, 19 Oct 2023 13:27:50 GMT

I am pretty sure it's too late for the genie to go back into the bottle.

Even if Q DID realize they made a mistake by trying to turn hosts into psuedo celebreties, it is probably impossible to reel them back in now.

It's best to start the phasing out part.

Re: I don't mean to complain BUT...

millieshops — Thu, 19 Oct 2023 13:35:50 GMT

@LTT1 You are right for you, I know that.

But, how many days go by without a new thread asking where a host is, asking a question about a host's life, etc. I believe there are as many shoppers who are interested as those of us who may not be.

The very idea that now more and more shopping sites are adopting some of the very practices that bother you tells me their computers tell them it increases sales.

I know I represent a tiny fraction of shoppers all over the nation. I'm already older than anyone who wants my vote, I'm already not wanting to own more stuff, and I'm out of solutions for my own issues let alone the issues I know I have no control over. Politics is obvious, but so is shopping - just too many different needs and wants in both of them!

Re: I don't mean to complain BUT...

CANDLEQUEEN — Thu, 19 Oct 2023 13:53:46 GMT

I am one that doesn't mind a little personal talk, but not all the time and every time you are on.

Jayne Brown is one of the ones that rarely does this, and she usually is very good about giving sizing and product info.

What bothers me more is the constant talk of their daughters, husbands, trips,etc....Every time they are on its something diferent.....Then its a bit too much...

But I don't mind the occasional mention of a child or pet, I get its the way to be more personable and to connect more..... But there is a problem when they go overboard everytime they are on.....

Re: I don't mean to complain BUT...

Franell — Thu, 19 Oct 2023 14:12:36 GMT

The hosts don't control how much time they have to present an item. You try to talk about a tee shirt or a pair of leggings for 5 to 10 minutes, or a tsv for 20 minutes plus. No wonder they start to blather. I understand needing to fill the time slot. What irks me is when they don't give me all the information I need to make an informed purchase.

Re: I don't mean to complain BUT...

Venezia — Thu, 19 Oct 2023 14:15:44 GMT

@Hobbypup1 - I haven't read your original post because there are no paragraphs to break it up. Too hard to read one long post.

I get the general idea from others' comments, but it might help in future to make yours more readable.

Re: I don't mean to complain BUT...

lgfan — Thu, 19 Oct 2023 14:28:17 GMT

I don't mind listening to a host's personal stories if it ties in with what they are selling. It bothers me if they are just rambling on about their lives if it has nothing to do with the product they are presenting.

Re: I don't mean to complain BUT...

They CallMe MRWILKES — Thu, 19 Oct 2023 15:19:18 GMT

One of the best thread titles ever, considering what follows.

That's a whole lot of dense text complaining.

Re: I don't mean to complain BUT...

Sooner — Thu, 19 Oct 2023 14:48:33 GMT

@millieshops wrote:
@Hobbypup1 Listening is its own special skill. Mine lets me not even hear the banter thst disturbs you and zero in for what I want to know.
I almost always know as soon as I see any garment whether I might buy it. I know I stop listening as soon as that happens.

Just like I walk away from my TV during commercials elsewhere, I turn away from QVC when I know no color, no detail, etc. is going to pull me in. And when I know a whole show is highly a never buy, I save electricity!

You should also know - I bored with these repeated long rants and no, I didn't bother to read that huge paragraph. I think they are use and actually a tad rude.

@millieshops For someone not meaning to complain, OP apparently does a fine job of it.

I agree with what you said. I see so many posts complaining about commercials. I basically don't see them. I tune them out and have as far back as I can remember. I have no idea what the complaints or the commercials are talking about usually.

Re: I don't mean to complain BUT...

Squirrels Are Trash — Thu, 19 Oct 2023 15:05:43 GMT

" I don't mean to complain," BUT "I am going to complain."

Re: I don't mean to complain BUT...

zitawins — Thu, 19 Oct 2023 15:13:57 GMT

@Hobbypup1 Don't want to seem pedantic, but if you are posting a long piece, please break it up into paragraphs. When I see lots of copy on a post, I simply pass it by.