topic So Much for New Tracking System in Q Talk

So Much for New Tracking System

Biftu — Sat, 12 Aug 2023 22:48:40 GMT

On August 5th I ordered the Kim Gravel jacket. It has shipped, but when I clicked on the tracking is said it was delivered on June 25! So obviously that's not working right.

Re: So Much for New Tracking System

rockygems123 — Sun, 13 Aug 2023 00:28:15 GMT

@Biftu wrote:
On August 5th I ordered the Kim Gravel jacket. It has shipped, but when I clicked on the tracking is said it was delivered on June 25! So obviously that's not working right.

@BiftuThat may be a shipper issue with misinformation which you may need to investigate.

Re: So Much for New Tracking System

Teddixat — Sun, 13 Aug 2023 01:02:57 GMT

@Biftu If you have not received iced it you need to inform QVC and/or shipper

Re: So Much for New Tracking System

SharkE — Sun, 13 Aug 2023 01:04:57 GMT

Don't believe I'd wait 6 weeks ! I'd been in there fighting way before now

Re: So Much for New Tracking System

Kachina624 — Sun, 13 Aug 2023 01:19:33 GMT

Contact the mods at qvcsocialteam@qvc.com. Include the order number. They can help.

Re: So Much for New Tracking System

Etoile308 — Sun, 13 Aug 2023 02:42:08 GMT

The order was placed a week ago. If it has shipped then you may be receiving it in a day or two. I certainly wouldn't be concerned unless it becomes two weeks.

Sounds like an incorrect tracking number was given.

Re: So Much for New Tracking System

Grade1Teach — Sun, 13 Aug 2023 09:02:34 GMT

The same thing happened to me.

It said the item arrived on Friday, June 23rd. However, when I looked at the detailed tracking info underneath, it showed that it had arrived at my local post office. I received my package yesterday afternoon.

It was a glitch in the system, but I have a feeling your package will arrive too.

Re: So Much for New Tracking System

Biftu — Sun, 13 Aug 2023 11:58:03 GMT

@Grade1Teach wrote:
The same thing happened to me.

It said the item arrived on Friday, June 23rd. However, when I looked at the detailed tracking info underneath, it showed that it had arrived at my local post office. I received my package yesterday afternoon.

It was a glitch in the system, but I have a feeling your package will arrive too.

@Grade1Teach I think you are right, a glitch in the system. I looked at the detailed tracking and it is at my local post office. I should receive my package soon. Thanks for that.

Re: So Much for New Tracking System

Krimpette — Sun, 13 Aug 2023 12:59:29 GMT

Tracking info certainly can be challenging these days. I recently had a shipment from hsn. I received notice that the package was at my mailbox (this was a Saturday). I knew that could not be the case, since it was likely a large box...too large for a cluster mailbox.

From there, I received about 25-30 tracking notices over the next several days. Some of them showed that the item was delivered (never to a city even near where I live). And several of the scans show the shipment going back to the vendor. This went on for several days. The postman took down the information that I supplied to him, but could not explain the issue. Anyway, the package did eventually arrive (in perfect condition). though the tracking scans continued for a couple of days more! They have finally stopped! I'm no longer getting all those e-mails from USPS!