topic Re: Slow shipping in Q Talk

Slow shipping

jaxs mom — Thu, 19 Feb 2015 22:41:24 GMT

Has anyone else noticed really slow processing times? I have a package that took 4 days to print the shipping label and its been 24 hours since then and it still hasn't been recieved by UPS. My stuff doesn't usually take this long to ship. When I ordered it the delivery estimate was today or tomorrow I can't remember which and now UPS doesn't even have it yet. I'm wondering it choosing UPS is slowing down processing over "best available"?

Re: Slow shipping

Beauty$Junkie — Sat, 28 Feb 2015 16:29:24 GMT

Still waiting for my order of 2/16 to arrive. I keep checking tracking and there has been no update since 2/18. CS says I must wait until 3/3 before they can do anything for me. My order was suppose to be gifts, so I had to purchase other items elsewhere and get them sent on their way. CS immediately blamed the PO; they could not admit that maybe their facility and shipping have a problem. They are definitely helping my resolve to not order from them, so thank you, QVC.

Re: Slow shipping

debic — Sat, 28 Feb 2015 16:36:12 GMT

Nothing's changed for me, as a rule it's always taken 1-5 days to ship. Rarely does it take over a week. I've always assumed it had to do with whether it was being drop shipped or not.

Re: Slow shipping

handygal2 — Sat, 28 Feb 2015 17:01:25 GMT

No one has mentioned this, but is it possible that all the carriers have laid off too many workers after the holiday season, and they just don't have enough help anymore?

Re: Slow shipping

Beauty$Junkie — Sat, 28 Feb 2015 22:08:25 GMT

Not sure, but the ebay package I ordered Thursday from NY arrived via usps today. I guess, the weather is not a factor.

Re: Slow shipping

clista — Sun, 01 Mar 2015 15:19:51 GMT

Since they lowered the shipping cost, it has taken an eternity to get my packages.

Re: Slow shipping

ILOVE ME — Mon, 02 Mar 2015 04:29:09 GMT

I order at least 1 product weekly (usually jewelry). Lately (since the postage rates were lowered by QVC) I noticed that things that used to be shipped via UPS are now coming slow-boat by US Mail. I can't understand why, other than it is cheaper for QVV to send my jewelry this way, as often the article I have ordered is over $100 & I feel is better off being shipped quicker- UPS was much faster, and my post office sure isn't as reliable as UPS is. I see I can opt to have things sent via UPS but that means additional postage costs for me.

Re: Slow shipping

Jacie — Tue, 03 Mar 2015 16:43:04 GMT

QVC has the slowest shipping of all on-line/catalog shopping that I do. I am always amazed that I can order from Zappo's and my box is on my doorstep less than 24 hours later AND it's FREE to ship!

Re: Slow shipping

txskies — Tue, 03 Mar 2015 21:25:03 GMT

I feel your pain. Everything I have ordered lately, is taking forever to arrive. It has been taking 3-4 days for several things to go from processing status, to being shipped, finally. According to tracking, I see several things going in round about ways to get to my state. Lately, many things are going over the estimated date for arrival. This is unacceptable.

Re: Slow shipping

KYJasper — Thu, 05 Mar 2015 15:45:57 GMT

Since QVC has changed their shipping charges, my orders take up to three to five days just to process. Then it's well past the ten day mark before I ever receive my orders. I buy a lot from the Q...or I did. I'm beginning to wonder if it's not worth the extra effort and $$$ to buy from other sites that give much quicker service.

Re: Slow shipping

cosmic1 — Thu, 05 Mar 2015 16:56:05 GMT

You aren't kidding about the slow ship times. I ordered a DB cardigan last week, it shipped on 2/28 and I still don't have it. I bought a pair of shoes from Zappos on Monday, shipping was free and they came yesterday. So, it's not an issue with the shippers; it's an issue with QVC fulfillment.

Maybe QVC should get a consultant in to see what they can do to improve their shipping process. It's just crazy, IMO.

Re: Slow shipping

Lila4Now — Fri, 06 Mar 2015 10:45:11 GMT

Didn't receive my last package until days past the estimated arrival date. Normally, I get them the day before, or on the estimated arrival date. I don't think weather was a factor, either.

Re: Slow shipping

TNSeven1 — Fri, 06 Mar 2015 14:50:24 GMT

My shipping has changed drastically since the new shipping rates. I live in middle TN, and my shipping used to mostly come from Columbia, S.C. and only take a couple of days. Now everything comes from Maryland and takes about a week--going first to Memphis, TN and gradually coming back to Nashville and then to my small town. The returns with the QVC label is another very slow process.

I really hate QVC making changes that make things more frustrating for me.

Re: Slow shipping

pickett — Thu, 12 Mar 2015 01:00:50 GMT

Very disappointed in the shipping of the Sun Joe chain saw that was the TSV. I ordered it on 3/1 and it did not ship out until today (3/11). And it was not an advance order. I called customer service and asked why and the gentleman said ""they probably ran out of them and had to make more"". And that was a quote. This is the first negative post I have written on QVC and I am a 20+ year shopper. I just had to vent.