topic Re: Cannot Access Reviews! in Q Talk

Cannot Access Reviews!

TexasMom1 — Sun, 09 Jul 2023 22:28:00 GMT

There must be a tech problem with the Q website. I cannot access any reviews, i.e. Fashions. Hope it gets fixed soon! Anyone else having problems?

Re: Cannot Access Reviews!

shoppinggrammy — Sun, 09 Jul 2023 23:22:25 GMT

Yes I am also having the same problem. I did email customer service. I like to read reviews, if available before I buy an item. However, lately it says there are reviews but I am unable to open any.

Re: Cannot Access Reviews!

justashopper — Sun, 09 Jul 2023 23:24:01 GMT

Many times I have not been able to access the reviews. I wonder if they sometimes have to turn them off for capacity and speed of the network.

Re: Cannot Access Reviews!

50Mickey — Sun, 09 Jul 2023 23:36:55 GMT

I am able to access reviews. I just read some for VPH items and Kim Gravel. I am using my MacBook and Chrome.

Re: Cannot Access Reviews!

Pecky — Mon, 10 Jul 2023 13:16:01 GMT

I can read them on my phone but not on my laptop. I also can't access my wish list on my laptop.

Re: Cannot Access Reviews!

Lizzybean — Mon, 10 Jul 2023 13:23:52 GMT

Normally, I can access reviews if they are not on my wish list-if you haven't already done so, try keying in the item number. The problem I am having is accessing my wish list-I haven't been able to view it for 2 days, Still waiting to hear from customer service!

Re: Cannot Access Reviews!

ScarletDove — Tue, 18 Jul 2023 16:33:12 GMT

I can access reviews BUT cannot write a review. Tried several times, several days and still cannot access! Same kind of problems as others are experiencing...

Re: Cannot Access Reviews!

thebirdwatcher — Mon, 10 Jul 2023 18:10:58 GMT

I can see reviews, but when I try to review it asks me to sign in, even though I'm signed in already, with my name at the top of the screen. I then sign in again and I get a blank screen. On my phone, I am able to type my review, but then it asks me to agree to the "terms and conditions", and there is nothing for me to click on. Hope it gets fixed!

Re: Cannot Access Reviews!

Pecky — Mon, 10 Jul 2023 18:36:38 GMT

@Pecky wrote:
I can read them on my phone but not on my laptop. I also can't access my wish list on my laptop.

I just added something to my wish list and then I could see everything in it. When I get out of it to go back in, I am unable to access it. Very strange.

Re: Cannot Access Reviews!

ManyMeows — Thu, 13 Jul 2023 01:12:00 GMT

@ScarletDove

I am also having the same issue trying to post a review. I get the message that I need to first agree to the terms and conditions, but there is no area to click on that I do agree.

I think the entire website needs a thorough overhaul. It's often times slow and wonky, the pages either freeze or bounce up and down. Very frustrating for anyone who really does want to order.

Re: Cannot Access Reviews!

ScarletDove — Thu, 13 Jul 2023 22:32:31 GMT

@ManyMeows wrote:
@ScarletDove
I am also having the same issue trying to post a review. I get the message that I need to first agree to the terms and conditions, but there is no area to click on that I do agree.

I think the entire website needs a thorough overhaul. It's often times slow and wonky, the pages either freeze or bounce up and down. Very frustrating for anyone who really does want to order.

@ManyMeows I put this comment on another thread about the new reviews and thought it also belongs here. I cannot leave a review, will not work for me. I do not like the new format and will not bother to resolve the problem on my computer...just will leave it be and write reviews! QVC's IT continues to be inferior!

Re: Cannot Access Reviews!

misschristy — Tue, 18 Jul 2023 11:04:20 GMT

Since they changed the format of the reviews, I often cannot access them. I do not like what I have to go through to place a review now, so I’m probably not going to do as many. These website technicians never fix the problems, so why change the reviews and add more problems. The website is not good. I would have preferred that they fix things like scrolling through your purchase list. Sometimes an item I purchased no longer shows on it. It’s insane. Other things could have been worked on also.

Re: Cannot Access Reviews!

misschristy — Tue, 18 Jul 2023 11:06:35 GMT

It does need an overhaul! Why did they have to change the reviews format instead of fixing the website? Silly.

Re: Cannot Access Reviews!

tampalady — Wed, 19 Jul 2023 00:37:16 GMT

I can not leave a review, read a review. This needs to go back to the old system. If I can not read review I will not be spending any money. Hope someone from the Q are reading this information and fix the issue.