topic Re: Messed Up Shipping in Q Talk

Messed Up Shipping

ShortyLugNut — Thu, 22 Jun 2023 01:10:08 GMT

Don’t know what is up with qvcs shipping lately. Today I received a shirt and dress I didn’t order. Glad I got what I did order. But the other day I received a pair of pants instead of the shirt I ordered. This has never happened to me before

Re: Messed Up Shipping

Roscoe the Rascal — Thu, 22 Jun 2023 01:33:22 GMT

Happened to me.

Re: Messed Up Shipping

Kachina624 — Thu, 22 Jun 2023 01:53:39 GMT

Happened to me recently too. Somebody else's order.

Re: Messed Up Shipping

Goodie2shoes — Thu, 22 Jun 2023 02:25:47 GMT

I haven't received anyone elses order at least not yet but shipping is crazy ! I placed a order from HSN on 6/11 it was received for processing by UPS on 6/13 and there was no updates after that. I was starting to get concerned and call CS but on 6/18 the package was delivered by USPS. There were no updates on shipping from UPS or USPS. The box looked like it had been thrown around because it was dented in so go figure ! At least I got it

Re: Messed Up Shipping

moma c — Thu, 22 Jun 2023 03:52:40 GMT

A couple of weeks ago, QVC sent a gown to me. They attached a letter on it stating that after researching the gown,they decided it was bought somewhere else.

When I called customer service telling them I have no idea who sent them the gown but

it never came from me,and I was sending it back to them. The representative told me to throw it out. He also told me that there are a lot of problems with shipping.

I did send the gown back to QVC .

Re: Messed Up Shipping

charsha — Thu, 22 Jun 2023 10:21:36 GMT

I received an order of 3 tops in error, and the slip had the correct person's name and address on it. I graciously sent it to that person on my own with a note, paid for the postage, instead of sending them back to QVC, and then having them send it out to her. Stupid me thought I'd get a thank you. Oh well, I'll just look at it as paying it forward. Hope she likes her shirts.

Re: Messed Up Shipping

eddyandme — Thu, 22 Jun 2023 10:54:08 GMT

I've received duplicates!

The first time was a swimsuit. Ordered one, got two - same box, side-by-side. Like who would order two of the same thing. The order I put through showed when I checked my order status; days later another order showed up!

Now, haven't received the items yet, but I ordered two pairs of jammies on one order. Again, days later another one popped up but this time it was only one pair. So again, I will have to make a return.

Both times I notified Customer Service and each time they were unable to correct it.

Re: Messed Up Shipping

KingstonMom — Thu, 22 Jun 2023 11:25:38 GMT

@eddyandme

That's what has been happening to me, duplicate orders!

It's always the same things that I ordered, but sometimes the size is different on the duplicate order.

Either way, I don't appreciate having to do QVC's job!

And I certainly don't want 2 of the same items!

QVC's inventory control must be totally out of whack!

Like everything else Q is doing these days, LOL!

Re: Messed Up Shipping

Kallena — Thu, 22 Jun 2023 11:32:15 GMT

This has happened to me twice before --- both were kim gravel items. I did order something but received a completely different item....not even close. So odd.

Re: Messed Up Shipping

ShortyLugNut — Thu, 22 Jun 2023 23:35:14 GMT

Too bad I don’t like the shirt and dress they sent me

Re: Messed Up Shipping

DasMEM2 — Sat, 24 Jun 2023 20:30:26 GMT

This happened to me today for the second time in three months. It doesn't matter how often it happens just that it does. There is nothing worse than ordering something and then receive a totally different item. How hard can that be ??? That's one of the major issues why I don't shop as often as I used to. They can offer any number of media options to shop and view QVC, if the main reason for shopping on this site is flawed then why not shop someplace that you trust. NO Quality, NO Value and No Convenience.

Nothing last forever...I'm done!.