topic Finally, Something Positive Coming from QVC in Q Talk

Finally, Something Positive Coming from QVC

Whitney400 — Tue, 18 Apr 2023 14:04:42 GMT

I received a letter in the mail from QVC thanking me for being a loyal customer and as a token of appreciation, they placed a $50 credit in my QVC account. The letter was signed by Mike Fitzharris, President of QVC US. I got the impression from the letter that they realize that customers are becoming disillusioned and unhappy. Let's hope that they continue to listen to us and go back to a company that really offers Quality, Value and Convenience.

Re: Finally, Something Positive Coming from QVC

4kitties — Tue, 18 Apr 2023 14:13:43 GMT

Wow! That is a great surprise!

I spent a LOT of money with the Q back in the day. Never received anything in appreciation except an easy pay offer.🤣🤣🤣🤣🤣

Re: Finally, Something Positive Coming from QVC

SharkE — Tue, 18 Apr 2023 14:33:29 GMT

Join the club

Think they throw darts at a board or something.

Re: Finally, Something Positive Coming from QVC

Effie54 — Tue, 18 Apr 2023 14:41:29 GMT

Same here, spent lots....never a reward.

Re: Finally, Something Positive Coming from QVC

They CallMe MRWILKES — Tue, 18 Apr 2023 14:43:42 GMT

I wonder if there are any types of restrictions.

Seems very generous for a company in extreme dire straits.

Last ditch effort, perhaps.

Re: Finally, Something Positive Coming from QVC

nyc1 — Tue, 18 Apr 2023 14:49:36 GMT

@Whitney400 HOW NICE! I have been a customer from DAY ONE ... and I received NOTHING! I have a Q card as well. NOPE ... nothing nothing nothing.

The only thing I have ever received is an extra Easy Pay... I have never and will never use EP. Can't they see that? I would take a free shipping!

ENJOY your credit,.

Re: Finally, Something Positive Coming from QVC

1Professor — Tue, 18 Apr 2023 14:50:08 GMT

@Whitney400 @They CallMe MRWILKES + all

There's actually a Science to it, from statistics and marketing psychology.

Not just high spenders, not just recent spenders, not just low spenders . . . a statistical formula pulls out a variety of customers to reward.

I've received various rewards, never all the ones others describe (mugs, cards, recently cookies from David's).

Re: Finally, Something Positive Coming from QVC

luvzchiz — Tue, 18 Apr 2023 14:54:09 GMT

Never received anything but bills for my many purchases. Oh well.

At least I do get coupons from HSN.

Re: Finally, Something Positive Coming from QVC

Bhvbum — Tue, 18 Apr 2023 14:57:37 GMT

@Whitney400 wrote:
I received a letter in the mail from QVC thanking me for being a loyal customer and as a token of appreciation, they placed a $50 credit in my QVC account. The letter was signed by Mike Fitzharris, President of QVC US. I got the impression from the letter that they realize that customers are becoming disillusioned and unhappy. Let's hope that they continue to listen to us and go back to a company that really offers Quality, Value and Convenience.

Congratulations, lucky you. 🥳

Re: Finally, Something Positive Coming from QVC

jackiejenny — Tue, 18 Apr 2023 15:00:55 GMT

@Whitney400 That's really quite nice QVC did that for you~~~very generous.

I would even settle for a letter for all the years of shopping/loyalty without an amount credited to my account.

Enjoy~~~

Re: Finally, Something Positive Coming from QVC

meallen616 — Tue, 18 Apr 2023 15:06:21 GMT

@Whitney400,

Lucky You! Congrats!

I am so happy when they do free shipping!

Re: Finally, Something Positive Coming from QVC

Ronettes — Tue, 18 Apr 2023 15:57:57 GMT

ONCE I received a coupon in the mail for something like $10 or $20 off a purchase of a certain amount -

Well I tried to use it online, it didn't work! I had to CALL QVC, and I was given the WRONG code, isn't that helpful??

So I finally got to use the coupon, the item didn't fit, so I had to pay return charges, and the coupon was useless!

Re: Finally, Something Positive Coming from QVC

kaydee50 — Tue, 18 Apr 2023 16:02:21 GMT

I've gotten 2 coupons from them in the past 6 months so I'm not expecting anything else!

Re: Finally, Something Positive Coming from QVC

Venezia — Tue, 18 Apr 2023 16:08:13 GMT

A $50 credit? I don't suppose many of us will be getting that!

I think it will just stir up another controversy about who gets these "tokens of appreciation" and who doesn't and why?

I'll keep checking my mail, just in case!

Re: Finally, Something Positive Coming from QVC

frenchie — Tue, 18 Apr 2023 16:09:08 GMT

I just got a $10 credit by email good thru Sunday. Got a couple of them before too. I will certainly use it. $50 is very generous though.

Re: Finally, Something Positive Coming from QVC

Ronettes — Tue, 18 Apr 2023 16:16:31 GMT

Just my opinion, that QVC may be having faltering sales, after offering 'new customers' 3 months of free shipping?

They must also have an awful lot of returns for sizing issues, quality, etc.

Re: Finally, Something Positive Coming from QVC

PhilaLady1 — Tue, 18 Apr 2023 17:49:14 GMT

@Whitney400

Congratulations!

Me, 30 plus years of QVC shopping, thousands and thousands of dollars, nothing for me.

Not jealous, I am happy for you. At least someone is getting something.

Re: Finally, Something Positive Coming from QVC

MoJoV — Wed, 19 Apr 2023 01:54:25 GMT

Hey, that's really nice. Maybe you can get a Tshirt. Seriously, it is a nice gesture. I remember years ago I got a Thanksgiving card signed by all the hosts.

HSN sends a $10 coupon every so often.