topic Re: Auto Delivery problems in Q Talk

Auto Delivery problems

cheygal50 — Wed, 12 Apr 2023 12:35:08 GMT

Is anyone else having issues with auto delivery cancellations and skipping shipments? I've had issues for months. The site spins for ages and I have to get out of the site. Maybe this a Safari issue?

Re: Auto Delivery problems

cjm61 — Wed, 12 Apr 2023 12:51:54 GMT

No, every time I have checked I had no problems. However, I don't check it often.

Re: Auto Delivery problems

dooBdoo — Wed, 12 Apr 2023 13:38:57 GMT

@cheygal50 wrote:
Is anyone else having issues with auto delivery cancellations and skipping shipments? I've had issues for months.
The site spins for ages and I have to get out of the site.
Maybe this a Safari issue?

@cheygal50,

Regarding your last 2 sentences, try deleting all Safari browser cookies/cache/history/website data, then close and relaunch the browser.
And be sure you have the most recent version.

Also... Safari has a history of problems with QVC's website, so you might need to try a different browser here.

Sorry you're having problems... I know it can be aggravating.🌻

Re: Auto Delivery problems

RespectLife — Wed, 12 Apr 2023 13:58:02 GMT

@cheygal50

Sorry no problems here. I go in my AD order status several times a week and just a while ago today.

I use Edge on a desktop or Silk on my Kindle.

Re: Auto Delivery problems

Kachina624 — Wed, 12 Apr 2023 14:58:30 GMT

@cheygal50 wrote:
Is anyone else having issues with auto delivery cancellations and skipping shipments? I've had issues for months. The site spins for ages and I have to get out of the site. Maybe this a Safari issue?

@cheygal50 It's not unusual for there to be problems between QVC and Safari. If you have problems try temporarily using a different browser.

Re: Auto Delivery problems

Bigsky41 — Tue, 08 Jul 2025 13:41:29 GMT

Yes, I continue to have issues with QVC cancelling auto delivery orders. However, in one case, the vendor in which the order was cancelled is still on QVC selling their items. It's like they cancel the previous orders so you will place a new order for basically the same thing at a higher cost. If the vendor cannot delivery on an existing order, they should not continue to sell items. Very frustrating when the customer service folks simpley say, "oh I'm sorry". Nothing gets done.

Re: Auto Delivery problems

lynnie61 — Tue, 08 Jul 2025 14:32:14 GMT

Well my Rastellis AD for my ribeye steaks was cancelled. Not sure why, because it was a repeat TSV at the same price as last year. It was my final shipment of my AD from last year. They also back ordered another shipment last fall, but I did get that one later.

Sad to see many AD cancelled when the vendor offers it at a higher price. Just wrong. The promise of locking in your price for xx shipments. Then don't offer AD. It's not right. I've seen complaints on beauty auto deliveries.