topic Re: Cackle, cackle, cackle, not much product info in Q Talk

Cackle, cackle, cackle, not much product info

maximillian — Sat, 25 Feb 2023 02:46:06 GMT

Friday evening, as I was getting my jammies on, I turned on the TV in the bedroom and tuned in to the "50s Show" with host Shawn. She was presenting a handbag from Baggallini, which is a brand that I have owned and do like. So, then Mally appeared. The vendor for Baggallini tried to get the focus on the bag being featured, but Shawn and Mally were having way too much fun with their personal discussions. Laugh a lot, giggle, shout, cackle. Forget the presentation of the product. So, a few minutes later, after brushing my teeth (I know, my Friday nights are pitiful), I saw Shawn on the next segment, CCB. Candace was presenting a sweater with a different and interesting stripe design. Shawn was bragging about how she already bought three of the colors because she knew they would sell out. Cackle, cackle.

QVC, please train hosts, or RETRAIN if necessary, to focus on product information for the benefit of the customers who may still be interested in actually tuning in, watching a presentation and ordering product. Certain hosts make the hours they are on-air all about them, not about the products being presented.

Re: Cackle, cackle, cackle, not much product info

rms1954 — Sat, 25 Feb 2023 03:12:41 GMT

My guess is they don't have to seeing that the sweater sold itself out.

Re: Cackle, cackle, cackle, not much product info

skatting44 — Sat, 25 Feb 2023 03:18:00 GMT

the usual for most of the Hosts on QVC nowadys , just upping the pace -on steroids

Re: Cackle, cackle, cackle, not much product info

kze — Sat, 25 Feb 2023 03:21:23 GMT

What people forget is the new president said the Q will be entertaining the viewers! That's what we want. Right? WRONG!!

Re: Cackle, cackle, cackle, not much product info

QVCkitty1 — Sat, 25 Feb 2023 03:38:25 GMT

@kze wrote:
What people forget is the new president said the Q will be entertaining the viewers! That's what we want. Right? WRONG!!
@kze , I don't know, I have cable, streaming services , a loaded kindle, music so I really don't need home shopping entertainment . If I wanted obnoxious women acting like fools, I could watch the Real Housewives.

Re: Cackle, cackle, cackle, not much product info

Cubs16 — Sat, 25 Feb 2023 03:40:48 GMT

I really wanted to hear about the items being sold. QVC needs to shake up the primetime. hosts. I'd like to see some hosts that are professional and have self-discipline. Please give other deserving hosts a chance in the evening.

Re: Cackle, cackle, cackle, not much product info

Etoile308 — Sat, 25 Feb 2023 03:46:43 GMT

@kze, I know and some how for the life of me I don't understand that thought process.

I know I buy more when I'm watching. I watch for the product, description and price.

I don't tolerate piffle, prattling, and blathering on and on about imaginary scenarios and other nonsense. Will not subject myself to it.

Consequently I don't watch on Fridays, in fact most evenings.

While these tactic may seem effective to some, I know they are not for me. It only make me wonder how much revenue QVC is losing from lost viewers.

Re: Cackle, cackle, cackle, not much product info

chrystaltree — Sat, 25 Feb 2023 03:51:46 GMT

Watching is a choice.

Re: Cackle, cackle, cackle, not much product info

Janey2 — Sat, 25 Feb 2023 04:02:55 GMT

I rarely watch QVC. Sometimes I turn it on when there is a commercial shown on the show I am watching. Today I turned it on when Jayne Brown was hosting. What a professional. I watched the entire show. She should be teaching every host. She knows her stuff.

Re: Cackle, cackle, cackle, not much product info

ellaphant — Sat, 25 Feb 2023 04:10:02 GMT

Its very evident Q execs like a loud, chatty atmosphere. Its not going to change.

Re: Cackle, cackle, cackle, not much product info

KathyM23 — Sat, 25 Feb 2023 06:56:47 GMT

I watch when it is a brand I buy from and I don't care who the host is.

Re: Cackle, cackle, cackle, not much product info

Caaareful Shopper — Sat, 25 Feb 2023 11:33:21 GMT

@kze wrote:
What people forget is the new president said the Q will be entertaining the viewers! That's what we want. Right? WRONG!!

@kze The "entertaining mission" has been in Qurate's/QVC's quarterly financial meetings with investors for at least the past 10 years. This did not start with Qurate's new CEO or QVC president. You can listen to old financial meetings from Qurate's website.

Re: Cackle, cackle, cackle, not much product info

nascarfan — Sat, 25 Feb 2023 12:00:07 GMT

I understand your comment about too much entertainment and little information on the product. I have found that HSN presentations and hosts are more informative. You should consider giving them a try. They have several very nice apparel lines and carry many department store costmetics. The more I watch, I find comparable lines to what I find at the Q. Also they frequently have "shipping" deals.

Re: Cackle, cackle, cackle, not much product info

Patz822 — Sat, 25 Feb 2023 12:18:56 GMT

I watched some of this show. It was a train wreck. I felt bad for the vendors.

The hosts were off the rails. As a customer I don't want to hear about your

personal business. I just would appreciate details about the products. Hopfully

these three won't work together again. They are a disaster.

Re: Cackle, cackle, cackle, not much product info

Dlb63 — Sat, 25 Feb 2023 12:36:30 GMT

I have to admit to turning off the 50's show last night. I like Shawn, Valerie and Mally when she does makeup. But it was just to much. To loud,not enough product info...I know that QVC is trying to switch things up. Just not sure this is exactly the way to do it. This is just my opinion as a long time QVC customer.

Re: Cackle, cackle, cackle, not much product info

jerseygirly — Sat, 25 Feb 2023 12:51:14 GMT

I agree. The 50's show is nothing but a circus. Mally is constantly interrupting with that ridiculous box of sexual oriented questions, then dances like shes in a club. Q will definitly be loosing customers. Their prices have also become outrageous

Re: Cackle, cackle, cackle, not much product info

CalminHeart — Sat, 25 Feb 2023 13:05:46 GMT

I didn't even bother to watch any of the Over 50 shows because of the hosts.

I have no desire to be "entertained" by so-called adults acting like pre-teens, which is how all the hosts seem to behave these days.

Besides, almost everything can be found for less money and free shipping elsewhere.

Re: Cackle, cackle, cackle, not much product info

nevergivesup — Sat, 25 Feb 2023 13:42:16 GMT

@Janey2 wrote:
I rarely watch QVC. Sometimes I turn it on when there is a commercial shown on the show I am watching. Today I turned it on when Jayne Brown was hosting. What a professional. I watched the entire show. She should be teaching every host. She knows her stuff.

I totally agree with you about Jayne B. To me she is one of the few from the old tradition of QVC who sold the product in a pleasant, relaxing atmosphere and shared some personal stories when pertinent which warmed up and personalized the whole “shopping experience.”

I still am am happy to hear a reference to a graduation, engagement, dance recital etc. But I become frustrated watching a host twist themselves into a pretzel to steer the conversation toward their personal agenda when their stories clearly have nothing remotely to do with the product.

Having said this, I have started to wonder if my disappointment is a function of being 74. Maybe younger viewers like three people loudly talking over each other like The View. Or maybe by today’s standards it is ok to interrupt, discuss their personal hygiene habits at length or to shut down a vendor who has traveled to the Q and prepared for their presentation. I’m being serious, not snarky. Times have changed and maybe I’m no longer in the demographic they want as customers.

Re: Cackle, cackle, cackle, not much product info

They CallMe MRWILKES — Sat, 25 Feb 2023 13:48:53 GMT

The average age of a QXH customer is, according to management "early 60s".

I believe that this programming is part of the attempt to lower that by 10 years.

That's achievable and realistic.

Re: Cackle, cackle, cackle, not much product info

xryretriever — Sat, 25 Feb 2023 14:44:20 GMT

Just unwatchable. I can find something better to do with my time than watch nonesense. Frankly I feel it's embarrassing to the guests and the viewers