topic Re: Spectrum cable issues in Q Talk

Spectrum cable issues

Jo1313 — Mon, 30 Jan 2023 12:55:44 GMT

Anyone with these issues with Spectrum?

We don't have a cable choice here in the "sticks"

Voice overs on some channels sometimes..The voice overs seem to be descriptions in shows when words aren't spoken..as if it was for visually impaired..Ex: no one was speaking but a voice said "Jane is rubbing her bracelet as he walked away"..I could see that but a visually inpaired person wouldn't.

Last night's Bengals game on CBS was in Spanish!..

Neither of these things happen all the time.

Last week on day Bold and the Beautiful was in Spanish..Again on the regular channel.

Re: Spectrum cable issues

Teddixat — Mon, 30 Jan 2023 13:08:59 GMT

@Jo1313 I have spectrum and have very little issues living in a larger suburban area in CA, I suspect "the sticks"is the problem. Have you called them and explained the issues

Re: Spectrum cable issues

phoenixbrd — Mon, 30 Jan 2023 13:10:46 GMT

I am so happy to no longer be a Spectrum subscriber.

Re: Spectrum cable issues

ValuSkr — Mon, 30 Jan 2023 13:19:44 GMT

How's your antenna reception? You might want to switch.

Re: Spectrum cable issues

pietook — Mon, 30 Jan 2023 14:24:03 GMT

I'm in TN and Spectrum is the only cable choice we have. We haven't experienced your problems, but do get a lot of "freezing" up---sometimes a few seconds, sometimes maybe 30 seconds. Plus, the bill gets higher and higher!

Re: Spectrum cable issues

Stray — Mon, 30 Jan 2023 14:52:18 GMT

@Jo1313

We’ve had Spectrum for years as & I’ve had no big issues.

But, go to your settings & choose “language” & select English from the menu

Then go back to the menu & select closed captions” & select “off”

That should fix the issues

Re: Spectrum cable issues

CAcableGirl2 — Mon, 30 Jan 2023 14:55:06 GMT

@Jo1313 " I could see that but a visually inpaired person wouldn't. "

Is the close captioned option on your TV on? If so, it's probably just a setting on your TV or cable box that is the issue. If in spanish sometimes, you may have the spanish setting set up somewhere on the TV or the cable box and if Spanish isn't available, you are getting English, so that's why the problem isn't all the time. And if closed captioned isn't available on the program, you might not see anything unusual.

I would call them and have someone come check it out. If you are able to get a recording of the issue while it's happening, that is always helpful to show the person who comes to fix it. Not the same issue, but my Dad made a recording and it was helpful to try to show/explain since it was intermittent.

Also, how long has it been since the cable line was installed on your house? Maybe you are getting interference from someone who is using a ham radio or something similar? ...just guessing, but I would call the cable company and have them check it out.

Re: Spectrum cable issues

cindyNC — Mon, 30 Jan 2023 17:15:36 GMT

we live in rural NC and are so hoping to get a cable provider other than Spectrum. There is so much new houseing going up that hopefully another company will start to offer something.

Re: Spectrum cable issues

Jo1313 — Mon, 30 Jan 2023 19:31:55 GMT

@ValuSkr wrote:
How's your antenna reception? You might want to switch.

(0) antenna reception..I live in the middle of no where..in the woods.

Re: Spectrum cable issues

Jo1313 — Mon, 30 Jan 2023 19:34:42 GMT

Issue solved..DH thinks the buttons on the remote are things "to play with"!

Called spectrum and a couple of things needed to be reset..All is well..LOL

Re: Spectrum cable issues

Stray — Tue, 31 Jan 2023 01:23:16 GMT

The problem can be resolved by changing the settings.

Re: Spectrum cable issues

heart of savino — Thu, 02 Feb 2023 20:36:59 GMT

they just raised there prices again another 15 dollars.if you are still with them

you are crazy and deserve to have problems.

Re: Spectrum cable issues

Jo1313 — Thu, 02 Feb 2023 21:29:38 GMT

@heart of savino wrote:
they just raised there prices again another 15 dollars.if you are still with them
you are crazy and deserve to have problems.

Here in the "sticks" we don't have a choice..

It's Spectrum or watching a snowy blank screen

Re: Spectrum cable issues

Stray — Thu, 02 Feb 2023 22:24:57 GMT

We have no choice either as it’s a community plan & very small charge. We’ve also had few issues.