topic Re: Closing Account in Q Talk

Closing Account

Boomernichols — Tue, 13 Dec 2022 21:41:39 GMT

Do you have to do anything special to close an account with the Q? Does it eventually go dormant and they just close it because you have not used it? Just curious.......

Re: Closing Account

Shelbelle — Tue, 13 Dec 2022 22:35:52 GMT

I have not made a purchase in over 10 years but my acct has never been officially closed. I think if I would ever choose to make a purchase it would just go thru on my acct. as it did years ago. I never even thought about officially asking them to close it.

Re: Closing Account

ValuSkr — Tue, 13 Dec 2022 22:03:07 GMT

You can remove information from your profile, like payment methods and credit card numbers. So little will be left that you are effectively removed, if not actually. (Or, as LR used to say, you will be "virtually" removed.)

Re: Closing Account

jackthebear — Tue, 13 Dec 2022 22:10:53 GMT

I would remove all forms of payment first

Re: Closing Account

judianne — Tue, 13 Dec 2022 22:23:36 GMT

l think my cc information must be expired by now , haven't bought in 10 years or more as well .

Re: Closing Account

Shelbelle — Tue, 13 Dec 2022 22:36:36 GMT

@judianne wrote:
l think my cc information must be expired by now , haven't bought in 10 years or more as well .

Mine too since I have not bought in 10 years either

Re: Closing Account

Cwoldie — Tue, 13 Dec 2022 22:40:46 GMT

Why does it matter? Just don't shop with them anymore.

Re: Closing Account

Derwin28 — Tue, 13 Dec 2022 23:42:21 GMT

Many retail creditors will automatically close an account if no purchases were made for a certain period of time. But in my case, I've usually received a letter stating such. If you want to close your account to get it off your open credit, I'd try calling the number on the back of your Q card. It's all handled through Synchrony Bank. Chances are it may already be closed...but at least up you'll know.

Re: Closing Account

kittyloo — Wed, 14 Dec 2022 01:02:01 GMT

I have been a Q customer for over 25 years. I was very suprised when after i moved, i got a letter that they had closed my account.

some years i would shop more than other years. i checked to see how long it had actually been since i placed a order. 6 months.

I was slightly miffed, but thought OK, guess i don't need a Q card.

When i do make the occasional purchase, i just use pay pal or something else.

Re: Closing Account

Desertdi — Wed, 14 Dec 2022 05:48:26 GMT

I wouldn't deal with "THAT bank" if it was the last one on earth!

Re: Closing Account

jackthebear — Wed, 14 Dec 2022 12:17:38 GMT

@judianne wrote:
l think my cc information must be expired by now , haven't bought in 10 years or more as well .

I use my CC then delete after ordering something

I don't leave it there

Re: Closing Account

RespectLife — Wed, 14 Dec 2022 12:54:52 GMT

@Boomernichols wrote:
Do you have to do anything special to close an account with the Q? Does it eventually go dormant and they just close it because you have not used it? Just curious.......

@Boomernichols

Are you talking about a Q Credit Card account hosted by Synchrony OR just the QVC ordering account?

There is a difference!!

You are getting some answers based on the assumption of the Q credit card...which is a real credit card account just like MC or Visa.

Just like any credit card, inactivity may have them close you.

You can have a Q ordering account..that doesn't close. We all were issued Membership numbers back in the old days....but this has nothing to do w/ a credit card account. It is just your ordering account...which you could use any CC OR still pay by check. I don't believe that ever closes.

You could place an order after years of not using it.

I hadn't ordered from HSN in over 20 yrs, but my HSN account was still open. I just used it.

Re: Closing Account

Shanus — Wed, 14 Dec 2022 12:59:07 GMT

Wow, sounds like so many of us have stopped our purchasing here.

If true,no wonder everything is clearance, on sale,repeated items, etc.and their bottom line is suffering.

Re: Closing Account

brandiwine — Wed, 14 Dec 2022 14:58:05 GMT

@Cwoldie It'a a open credit card account. You need to remove payments methods (whether the card has expired or not) and it still shows up on your credit score accounts. Another way to get hacked.

Re: Closing Account

brandiwine — Wed, 14 Dec 2022 14:59:19 GMT

I think many of us have found better quality, shipping, CS, and price at other online retailers.

Re: Closing Account

BirkiLady — Wed, 14 Dec 2022 21:11:35 GMT

Many years ago, I removed my credit card from QVC's site because I wasn't ordering often enough to use it. Since then I've only used PayPal for the few purchases I have made through QVC. It works very well and no one at the Q has any record of my credit cards!

Re: Closing Account

Warrior2022 — Fri, 16 Dec 2022 20:24:52 GMT

That's exactly how cs does it.

@ValuSkr wrote:
You can remove information from your profile, like payment methods and credit card numbers. So little will be left that you are effectively removed, if not actually. (Or, as LR used to say, you will be "virtually" removed.)