topic Re: Finding USPS tracking from ups in Q Talk

Finding USPS tracking from ups

Renata22 — Wed, 07 Dec 2022 16:11:27 GMT

My package has been sitting in my local post office for a week, according to ups tracking. It says it was transferred to post office. I need the USPS tracking because they won’t be able to find it with the ups one. I’ve been through this before, I just can’t seem to find it this time. Any help would be very appreciated.

Re: Finding USPS tracking from ups

rockygems123 — Wed, 07 Dec 2022 16:14:31 GMT

@Renata22

Once you've entered the tracking # on UPS website the details or progress tab should show the USPS tracking #.

Re: Finding USPS tracking from ups

GloriBee — Wed, 07 Dec 2022 16:51:29 GMT

@Renata22 wrote:
My package has been sitting in my local post office for a week, according to ups tracking. It says it was transferred to post office. I need the USPS tracking because they won’t be able to find it with the ups one. I’ve been through this before, I just can’t seem to find it this time. Any help would be very appreciated.

@Renata22 , I see you got a perfect answer form rockygems123

I just wanted to chime in that I dislike when packages are tranferred from UPS to USPS. It always slows the delivery by 2-3 days (no offense to USPS--I know they work hard!). I think it is a means of giving some business to them. I think it started when they were saying USPS as a business was failing.

Re: Finding USPS tracking from ups

Venezia — Wed, 07 Dec 2022 17:01:43 GMT

@Renata22 - Funny you should mention the delay because I was supposed to have a package delivered yesterday (not from QVC). It's been at my local post office (less than 5 miles away) since Monday.

I kept checking the USPS tracking and it said it was out for delivery yesterday, then they kept updating the time by which it would be delivered. I finally gave up and walked down (long driveway) to get my regular mail around 6:00 p.m. We had mail, so I have no idea why they didn't also deliver the package which would easily fit in my mailbox.

Finally at just after midnight, they updated the tracking to say it was "awaiting delivery scan". Then this morning that there was a "delivery exception". No explanation of what that was.

Ridiculous. I could've driven over in less than 10 minutes and picked it up, but they won't allow that. And I don't even know if they're going to attempt delivery today. I hate this Surepost system!

Re: Finding USPS tracking from ups

Foxxee — Wed, 07 Dec 2022 17:20:48 GMT

More than likely, your package is sitting in USPS shipping partner, Newgistics, facility and it hasn't been delivered to your post office.

It's been delivered to your post office when your notifcations say, "accepted by post office."

More than likely, sneaky Newgistics doesn't want you to have all the information to find out just how sneaky they are. They will enter something in notifications that makes it look like it has been delivered to USPS and your post office is at fault for the delay.

Try entering your UPS tracking number on Ship24.com to see what is going on. Go down the page to see all the shippers involved in your delivery. If not much is there, try again in a day or two.

Re: Finding USPS tracking from ups

GloriBee — Wed, 07 Dec 2022 17:31:48 GMT

@Foxxee wrote:
More than likely, your package is sitting in USPS shipping partner, Newgistics, facility and it hasn't been delivered to your post office.

It's been delivered to your post office when your notifcations say, "accepted by post office."

More than likely, sneaky Newgistics doesn't want you to have all the information to find out just how sneaky they are. They will enter something in notifications that makes it look like it has been delivered to USPS and your post office is at fault for the delay.

Try entering your UPS tracking number on Ship24.com to see what is going on. Go down the page to see all the shippers involved in your delivery. If not much is there, try again in a day or two.

@Foxxee, thank you for this very useful info! I did not know about Ship24.com.

Re: Finding USPS tracking from ups

Kachina624 — Wed, 07 Dec 2022 17:42:22 GMT

I wouldn't be surprised if the package is not even at the post office. That tracking is entered by Newgistics, not UPS and they often fabricate locations to cover themselves and their bungling inefficiency. They do the short transports between locations. I've had them claim they delivered a pkg to the USPS when it was not there or even in our state.

Re: Finding USPS tracking from ups

Renata22 — Wed, 07 Dec 2022 19:23:26 GMT

Thanks so much, everyone. I'm going to use all your helpful suggestions to try to find out what's going on. Then I'll head to the post office armed with whatever info I have. Hopefully I will come home with my package, or at least more knowledge about where it is.

I know they are very busy this time of year, but there have been some strange things going on like packages being sent back for no reason. It's crazy.

Re: Finding USPS tracking from ups

Renata22 — Wed, 07 Dec 2022 19:34:50 GMT

Okay, here's what I found. It was delivered in Va. and I live in La. According to the ups number, it is still in transit. When I got the usps tracking, it said delivered in Va. on usps site and ship24 site. I guess if someone got it and decided to keep it, I'm out of luck.

Re: Finding USPS tracking from ups

Venezia — Wed, 07 Dec 2022 22:43:24 GMT

I know in my case that my package was at my local post office. It was delivered to the central one near here, then transferred to my post office. (We're only small, rural. I've phoned before and been told, yes, they have it. No, I can't collect it myself.)

And I think I found out what the "exception" was. It was delivered today. Went to the mailbox in the pouring rain to find the plastic shipping bag completely ripped open. No attempt by the post office to reseal the bag, as they used to do.

The contents were just stuffed into my mailbox along with the invoice. Thankfully, this was from Kohl's (clothing) and they put each item in an individual clear, plastic bag. Thank goodness they cancelled the lingerie I ordered (out of stock). I don't need my local postman checking that out!

Re: Finding USPS tracking from ups

RespectLife — Thu, 08 Dec 2022 13:09:18 GMT

@Renata22

I would just call your local post office. It may not even be there yet and you would waste a trip and standing in line.

I had an order go MIA for over a month with USPS. I talked to the LOCAL post office and he checked their system...they had NOT actually received it yet.

He said the tracking info misleads us....'acceptance pending' makes it sound like it is there when in reality they hadn't even got it.

I did get it eventually....

Re: Finding USPS tracking from ups

Renata22 — Thu, 08 Dec 2022 17:33:48 GMT

Well I emailed customer care & they credited me immediately. At least it wasn't a gift. I would've loved to receive the package instead of a refund. Maybe if the one who received the package isn't a thief and decides to get it to the right place, I might actually still get it sometime. You gotta have hope.

Thanks again for all the help.

Re: Finding USPS tracking from ups

Renata22 — Fri, 09 Dec 2022 00:51:37 GMT

You know I’m still really confused about this shipping thing. The tracking shows the package in the city near me, about 20 min away. Then when I track it with the ship site that someone mentioned here, it’s in another state. I just can’t understand.

Re: Finding USPS tracking from ups

CalminHeart — Fri, 09 Dec 2022 13:07:44 GMT

If that package was sent by mail innovations or UPS to USPS, you won't find any tracking after it hits USPS. Call your local post office.

This happened to me with a package from ShopHQ recently and I called the post office. They told me more than found online. I filed a claim with ShopHQ and they refunded all my money since the package never arrived.