topic Re: Shop HQ viewing problems ? in Q Talk

Shop HQ viewing problems ?

MW in Iowa — Fri, 11 Nov 2022 03:24:59 GMT

Anyone having problems watching on devices ? It won't play live or videos on both my expensive Macbook Pro or my Samsung , this has been 3 days now .

Re: Shop HQ viewing problems ?

Mz iMac — Fri, 11 Nov 2022 03:49:35 GMT

@MW in Iowa No problems viewing live or videos on my iMac or my 10 yr old MBP.

Have you tried a different browser?

What troubleshooting methods have you done so far to rectify your issues? Need this info to avoid the "been there, done that" scenario.

Re: Shop HQ viewing problems ?

MG Chris — Fri, 11 Nov 2022 04:11:15 GMT

Me! I haven't been able to watch either. I have tried iPad, Mac, and iPhone.

Re: Shop HQ viewing problems ?

Etoile308 — Fri, 11 Nov 2022 04:50:25 GMT

I've not had any problems using an iPad and DuckDuckGo browser.

Re: Shop HQ viewing problems ?

MW in Iowa — Fri, 11 Nov 2022 05:04:47 GMT

@Mz iMac wrote:
@MW in Iowa No problems viewing live or videos on my iMac or my 10 yr old MBP.

Have you tried a different browser?

What troubleshooting methods have you done so far to rectify your issues? Need this info to avoid the "been there, done that" scenario.

I haven't tried anything yet , never had a problem with any others. a little strange. Especially it won't play old product video's either , thanks , i will look further in to this.

Re: Shop HQ viewing problems ?

MG Chris — Fri, 11 Nov 2022 18:07:30 GMT

I reached out to their FB page, and I am friends with Jorge Perez on FB, so I sent him a note as well.

I have tried different browsers, cleared my cookies and different devices to no avail.

Re: Shop HQ viewing problems ?

MW in Iowa — Sat, 12 Nov 2022 00:16:28 GMT

It now plays , via youtube , still kind of strange , probably a cost cutting move by company ?