topic Re: Thanks QVC in Q Talk

Thanks QVC

OutofMadison — Wed, 02 Nov 2022 18:44:43 GMT

It's so nice of you to have a pop-up every time I sign in reminding me that if I were a new customer I would be receiving all the free shipping deals. This is such a slap in the face for people who have been customers for years. At least it keeps me from even thinking about buying anything.

Re: Thanks QVC

Kachina624 — Wed, 02 Nov 2022 18:48:23 GMT

@OutofMadison I havent seen that but it sounds like rubbing salt into a wound.

Re: Thanks QVC

spumoni99 — Wed, 02 Nov 2022 19:13:37 GMT

I see that everytime I go on to QVC before I sign in to my id, they think I am a shiny new customer! Whoever had this programmed is completely tone deaf to their customers feelings, another hole in the sinking ship!

Re: Thanks QVC

kitcat51 — Wed, 02 Nov 2022 19:25:00 GMT

Another Muggate...good grief.

Re: Thanks QVC

PhilaLady1 — Wed, 02 Nov 2022 19:32:07 GMT

Yes, thanks, QVC, for the reminder of how you take your existing customers for granted.

Re: Thanks QVC

On It — Wed, 02 Nov 2022 20:08:37 GMT

I see this whenever I am signing into the forums. I am not on the shopping page.

Re: Thanks QVC

CAcableGirl2 — Wed, 02 Nov 2022 20:20:23 GMT

@OutofMadison Yep, it's irritaing - on the bottom left hand corner of the screen

"Get Free Shipping" - if you click on it it goes to

Get Free ShippingEnter your email below and get Free Shipping now - 1/31/23 * New customers only

By submitting your email address, you agree to receive marketing emails from QVC at the email address provided. We may use information collected about you on our site to suggest other products and offers. You can withdraw your consent at any time by following the unsubscribe instructions in any email we send to you. View Terms, Privacy & Free Shipping Offer Details. Contact QVC at 1200 Wilson Dr, West Chester, Pennsylvania 19380.

Re: Thanks QVC

rockygems123 — Wed, 02 Nov 2022 20:32:43 GMT

@Kachina624 wrote:
@OutofMadison I havent seen that but it sounds like rubbing salt into a wound.

@Kachina624

I was checking on Auto Deliveries and Advance Orders, thinning the herd so to speak. Pop-ups over and over while trying to look at my orders.

It did feel like salt in the wound. I've mostly had a good attitude about the new customer perks, I understand marketing etc. No company can treat everyone well and one that clearly is strugging and trying to pump up last quarter numbers can try whatever they think works for them.

The pop ups though were more than annoying. Not only having trouble getting to my orders but reminders over and over of the select chosen people. Makes me rethink a few things in terms of my shopping habits.

Re: Thanks QVC

Grace729 — Wed, 02 Nov 2022 20:55:36 GMT

The second I enter the website the large pop up arises. Click to close and another one on bottom left arises and if you don't know what is occuring easy to think the offer applies to you. Wade thru the pop ups and seems the message is totally amplified everywhere it can be shown

Re: Thanks QVC

ellaphant — Wed, 02 Nov 2022 20:56:44 GMT

@OutofMadison wrote:
It's so nice of you to have a pop-up every time I sign in reminding me that if I were a new customer I would be receiving all the free shipping deals. This is such a slap in the face for people who have been customers for years. At least it keeps me from even thinking about buying anything.

Good grief let it go. A bit obsessed I would say.....

Re: Thanks QVC

rockygems123 — Wed, 02 Nov 2022 21:00:42 GMT

@ellaphant wrote:
@OutofMadison wrote:
It's so nice of you to have a pop-up every time I sign in reminding me that if I were a new customer I would be receiving all the free shipping deals. This is such a slap in the face for people who have been customers for years. At least it keeps me from even thinking about buying anything.
@OutofMadison wrote:
It's so nice of you to have a pop-up every time I sign in reminding me that if I were a new customer I would be receiving all the free shipping deals. This is such a slap in the face for people who have been customers for years. At least it keeps me from even thinking about buying anything.
@OutofMadison wrote:
It's so nice of you to have a pop-up every time I sign in reminding me that if I were a new customer I would be receiving all the free shipping deals. This is such a slap in the face for people who have been customers for years. At least it keeps me from even thinking about buying anything.
@OutofMadison wrote:
It's so nice of you to have a pop-up every time I sign in reminding me that if I were a new customer I would be receiving all the free shipping deals. This is such a slap in the face for people who have been customers for years. At least it keeps me from even thinking about buying anything.
@OutofMadison wrote:
It's so nice of you to have a pop-up every time I sign in reminding me that if I were a new customer I would be receiving all the free shipping deals. This is such a slap in the face for people who have been customers for years. At least it keeps me from even thinking about buying anything.
Good grief let it go. A bit obsessed I would say.....

@ellaphant

You're obsessed with the obsession.

Re: Thanks QVC

Johnnyeager — Wed, 02 Nov 2022 21:29:00 GMT

I think that everyone annoyed and irritated by this entire episode should continue to post and voice their views and opinions!

Do not let other posters stifle you in their obsessive attempts to shut you down!

Although they believe they are, they are not the legitimate moderators!

Re: Thanks QVC

Kachina624 — Wed, 02 Nov 2022 22:13:47 GMT

@ellaphant We're all extremely annoyed and obsessed to various degrees with this situation. You should be too. Then they persist in rubbing it in which amplifies the annoyance.

Re: Thanks QVC

JoyFilled Warrior — Wed, 02 Nov 2022 23:07:47 GMT

OUCH!!

(hmm, history teaches us that (incl, "QVC Forum,") is easily ignored, esp by QVC Mgt)

.. so... What cha gonna do?

If, this S&H issue, at least, doesnt tell me, just *who* QVC cherishes, I dont know what does.

Visitors to my home, look around & say: "Appears you like QVC?"

My response: "I used to. Not anymore" Then, I explain why..."

I've moved on from Q.

Instead, I've bought so much online, (from Amz, eby, HSN, & others...):

ex: Amz seems to be giving me Free S&H now,

.... for even a $7, $9, $20 single item purchase,

1) without enrolling in Prime, or

2) without ordering $25 minimum..

3) .without Prime Trial, (free 30 days).

All "FREE S&H" at Amz .....

(In 1.5 days), I've ordered a .....$7 Amz item, ..a $9 item, ..a $20 ..a $24 item .. a $110 items... $40 items .. & another $33 ...

Appears, Amz's S&H apparently r able to group items, enabling them to offer FREE S&H)

Amz is:

99.95 % perfect, fast delivery! 0.05 % (bank refund w/in 3 days).

(NOTE: but I havent tested this on Amz "dress" orders.

.....only tested on socks/shoes/purses,hats,robes,comfy's, jewelry,tee's)

(I use One Stop Plus for most clothes,

........(Sales, & 1/2 price total, offered often).

(Join club, ?$15-?$17 (per yr),

...........& get $3 S&H (1 yr), no matter order size)

All the above, translates to me, *OTHER vendors "cherish" me as a customer*.

That means a lot to me, & my precious money, (esp during inflation)

"To Q:

"sorry...

...but I've opted to finally, send myself, (& my money) where we are appreciated.

...Q: I *might* be back after u finally straighten out yr problems w/ yr customers, esp yr sloppy, amateurish, novice "IT Online Sales" Problems!!

Re: Thanks QVC

febe1 — Wed, 02 Nov 2022 23:17:52 GMT

Mine keeps popping up and won't go away. I won't be spending a dime at the Q until I get my three months at least of free shipping. I guess the new CEO hired the Marketing Mgr., along with his Programming Mgr. Hours of same things over and over, makes it easy for the programmer, but it WON'T bring the quarterlies up. Thankfully, I have no Q stock.

Re: Thanks QVC

RespectLife — Thu, 03 Nov 2022 12:48:18 GMT

I have yet to visit a site that didn't have some sort of Promo I didn't qualify for, or coupon I didn't have etc.

I take advantage of 'new customer' promos all the time. This last week, I purchased from 2 new sites and got my 'new' discount. I might not have ordered without that incentive.

Re: Thanks QVC

yamma024 — Thu, 03 Nov 2022 13:14:08 GMT

There was an item I was thinking about buying. It was $47.99 and QVC was giving new customers free shipping. Today the price went to $60.00. Just in time for the supposedly free shipping weekend for the rest of us. No Thank You!!

Re: Thanks QVC

cingisbelieving — Thu, 03 Nov 2022 18:51:34 GMT

Same here. The least they could do is fix this. QVC doesn't need to remind me that I can't unlock the free shipping. ugh...