topic Re: Fast refund in Q Talk

Fast refund

Bettyanne — Fri, 26 Aug 2022 14:21:55 GMT

I am so used to it taking forever to get a refund...i was so pleasantly suprised to

get an ematil that my refund is being processed

I just sent my purchase back on Monday!!!

Maybe things are getting better?

Re: Fast refund

Effie54 — Fri, 26 Aug 2022 14:27:51 GMT

My refunds are so slow, it takes MONTHS IIf I do t call customer service for a refund.

Re: Fast refund

sunshine45 — Fri, 26 Aug 2022 14:49:30 GMT

use the QVC EASY RETURNS process.

refunds in under a week......even BEFORE QVC receives your item back.

What is the QVC Easy Returns Program?

We want to make your return service experience the best it can be. That means, getting you your refund faster, exchanging your item quicker, and simply making things easier for you. The Easy Returns program delivers you a fast and easy way to return and exchange your QVC purchase.

Step-by-step guide for Easy Returns:

Send an email to QVCEasyReturns@qvc.com with subject line: QVC Return.
Include in your email: The order number(s), item number(s), item description(s), price (each), and the quantity you are returning. The original shipping fees are deducted along with the cost of the Q Return Label. If your return is due to a QVC error, item defect(s), or request for exchange/replacement, there's no charge to you for using the Q Return Label.
Tell us if you would like to receive an exchange or refund. Return your package back to QVC using the Q Return Label with selected carrier of your choice.

Re: Fast refund

Chi-town girl — Fri, 26 Aug 2022 15:17:12 GMT

@sunshine45 wrote:
use the QVC EASY RETURNS process.
refunds in under a week......even BEFORE QVC receives your item back.

What is the QVC Easy Returns Program?
We want to make your return service experience the best it can be. That means, getting you your refund faster, exchanging your item quicker, and simply making things easier for you. The Easy Returns program delivers you a fast and easy way to return and exchange your QVC purchase.

Step-by-step guide for Easy Returns:

Send an email to QVCEasyReturns@qvc.com with subject line: QVC Return.
Include in your email: The order number(s), item number(s), item description(s), price (each), and the quantity you are returning. The original shipping fees are deducted along with the cost of the Q Return Label. If your return is due to a QVC error, item defect(s), or request for exchange/replacement, there's no charge to you for using the Q Return Label.
Tell us if you would like to receive an exchange or refund. Return your package back to QVC using the Q Return Label with selected carrier of your choice.

I use the Easy Returns service and it's been AWESOME! Grateful that Q set this up - refunds are issued before I even send the items back

Re: Fast refund

geezerette — Fri, 26 Aug 2022 17:18:15 GMT

@Bettyanne wrote:
I am so used to it taking forever to get a refund...i was so pleasantly suprised to

get an ematil that my refund is being processed

I just sent my purchase back on Monday!!!

Maybe things are getting better?

The exact same thing happened to me. I returned as usual just by using the Q return label and dropping at the post office. I did not use the Easy Return option.

Mailed Monday, got credited yesterday (Thursday). I didn't quite believe it so I checked my order status just to make sure it was legitimate!😆

👍

Re: Fast refund

Tupe — Fri, 26 Aug 2022 17:16:01 GMT

The same happened to me. Brought my package to the post office on Monday. Recieved the email today.

Re: Fast refund

FranandZoe — Fri, 26 Aug 2022 18:21:57 GMT

Yes it's getting better - hope it continues.

I did a post yesterday - got a refund yesterday on a package I mailed Tuesday.

Amazing and delightful!

Re: Fast refund

RespectLife — Fri, 26 Aug 2022 18:26:44 GMT

@Effie54 wrote:
My refunds are so slow, it takes MONTHS IIf I do t call customer service for a refund.

@Effie54

PLEASE!

QVC started the EZ return system MONTHS ago!

You send an email w/ your info....return? exchange?

You get CREDIT within a couple days!

It does NOT have to take months any more like it used to.

USE the EZ returns.

qvceasyreturns@qvc.com

Re: Fast refund

Effie54 — Fri, 26 Aug 2022 19:11:54 GMT

@RespectLife wrote:
@Effie54 wrote:
My refunds are so slow, it takes MONTHS IIf I do t call customer service for a refund.

@Effie54

PLEASE!

QVC started the EZ return system MONTHS ago!

You send an email w/ your info....return? exchange?

You get CREDIT within a couple days!

It does NOT have to take months any more like it used to.

USE the EZ returns.

qvceasyreturns@qvc.com

I tried EZ Returns...it takes a while. I'll do it my way, you do it your way. Ok?

Re: Fast refund

febe1 — Sat, 27 Aug 2022 00:09:53 GMT

I used EZ Returns the first week of August. Nothing..... I don't go investigating. I know one day it will come through, and it will come as a surprise to me.

Re: Fast refund

sunshine45 — Sat, 27 Aug 2022 00:32:09 GMT

@RespectLife wrote:
@Effie54 wrote:
My refunds are so slow, it takes MONTHS IIf I do t call customer service for a refund.

@Effie54

PLEASE!

QVC started the EZ return system MONTHS ago!

You send an email w/ your info....return? exchange?

You get CREDIT within a couple days!

It does NOT have to take months any more like it used to.

USE the EZ returns.

qvceasyreturns@qvc.com

you know what @RespectLife ? some people just NEVER want some good advice........

Re: Fast refund

Effie54 — Sat, 27 Aug 2022 23:06:41 GMT

@sunshine45 wrote:
@RespectLife wrote:
@Effie54 wrote:
My refunds are so slow, it takes MONTHS IIf I do t call customer service for a refund.

@Effie54

PLEASE!

QVC started the EZ return system MONTHS ago!

You send an email w/ your info....return? exchange?

You get CREDIT within a couple days!

It does NOT have to take months any more like it used to.

USE the EZ returns.

qvceasyreturns@qvc.com

you know what @RespectLife ? some people just NEVER want some good advice........

It's not that I don't WANT "good" advice. On a previous thread, I had already said that I tried EZ Returns and it didn't work for me. It works for some people, others not. And for some reason, it doesn't work for me.

Re: Fast refund

september — Sat, 27 Aug 2022 23:29:16 GMT

I don't return things often, so didn't use ez returns until very recently. I returned a clothing item, due to a defect. I returned another to exchange for a different size.

Both returns got messed up. I was issued a partial refund on the item I wanted exchanged, and a partial refund on the defective item. Emailed the mods here three times, called CS by phone.

The result? After two weeks, I got full refunds but had to reorder the item I wanted exchanged. At least it

was still in stock.

Re: Fast refund

RespectLife — Mon, 29 Aug 2022 12:41:11 GMT

@Effie54 wrote:
@sunshine45 wrote:
@RespectLife wrote:
@Effie54 wrote:
My refunds are so slow, it takes MONTHS IIf I do t call customer service for a refund.

@Effie54

PLEASE!

QVC started the EZ return system MONTHS ago!

You send an email w/ your info....return? exchange?

You get CREDIT within a couple days!

It does NOT have to take months any more like it used to.

USE the EZ returns.

qvceasyreturns@qvc.com

you know what @RespectLife ? some people just NEVER want some good advice........
It's not that I don't WANT "good" advice. On a previous thread, I had already said that I tried EZ Returns and it didn't work for me. It works for some people, others not. And for some reason, it doesn't work for me.

@Effie54

Are you sure you are using the correct ez email address?

It is Only an email....I can't figure why it wouldn't work for everyone who has access to email.