topic Re: VPH's Starry Night Hurricanes in Q Talk

VPH's Starry Night Hurricanes

Rockycoast — Wed, 24 Aug 2022 01:40:55 GMT

I took a chance on ordering the set of 3 Starry Night Hurricanes from VPH line on sale. Loved the look of them during the presentation and am a sucker for Christmas candles. Received them today. Sooner than estimated delivery. Well wrapped. Bagged, Styrofoamed and boxed. Put in the batteries for the light strands and turned them on. All work. The light show through the hurricanes is a pleasure to watch.

Though I rarely purchase items from qvc because of all their problems, they came through with this purchase. Quick delivery, well packaged, they work and on sale. Well done Q.

Re: VPH's Starry Night Hurricanes

rms1954 — Wed, 24 Aug 2022 01:49:04 GMT

@Rockycoast wrote:
I took a chance on ordering the set of 3 Starry Night Hurricanes from VPH line on sale. Loved the look of them during the presentation and am a sucker for Christmas candles. Received them today. Sooner than estimated delivery. Well wrapped. Bagged, Styrofoamed and boxed. Put in the batteries for the light strands and turned them on. All work. The light show through the hurricanes is a pleasure to watch.
Though I rarely purchase items from qvc because of all their problems, they came through with this purchase. Quick delivery, well packaged, they work and on sale. Well done Q.

They are sooooo pretty. Like falling stars. I received green ones but am still waiting on white. I ordered the same day.

Re: VPH's Starry Night Hurricanes

Rockycoast — Wed, 24 Aug 2022 01:58:31 GMT

@rms1954 I ordered the red (burgundy) for Christmas. I should have ordered the green too. Will just have to wait till they come on again I guess. Very happy with them.

Re: VPH's Starry Night Hurricanes

AuntG — Wed, 24 Aug 2022 01:59:26 GMT

I liked them a lot.

Re: VPH's Starry Night Hurricanes

Kadilac — Wed, 24 Aug 2022 02:44:11 GMT

The black are beautiful. Now to find a place to use them.

Re: VPH's Starry Night Hurricanes

sarahpanda — Wed, 24 Aug 2022 09:33:54 GMT

I'd like to take a look at them...can you share the item number please? Thanks.

Re: VPH's Starry Night Hurricanes

pupwhipped — Wed, 24 Aug 2022 11:02:55 GMT

@sarahpanda wrote:
I'd like to take a look at them...can you share the item number please? Thanks.

@sarahpanda, they were the TSV on 8/14 and they are now sold out. Item number is H260025.

Re: VPH's Starry Night Hurricanes

meallen616 — Wed, 24 Aug 2022 11:58:31 GMT

Nice to read some positive reviews! Enjoy, all who purchased them!

Re: VPH's Starry Night Hurricanes

sweetee2 — Wed, 24 Aug 2022 14:15:25 GMT

. I bought 3 sets. Purple, White and Burgundy. I tried all three. Absolutely stunning. I left the Purple out to go with my Halloween. I wish now I'd bought the Black.

Re: VPH's Starry Night Hurricanes

ValuSkr — Wed, 24 Aug 2022 14:18:28 GMT

They sound very nice. Like a planetarium effect in your living room.

Re: VPH's Starry Night Hurricanes

Joe G — Fri, 26 Aug 2022 00:17:18 GMT

Unfortunately, mine were lost during the shipping process. Was so looking forward to getting the orange and black for Halloween. I actually set a timer for midnight and was glad that I was successful in ordering them before they sold out. They were shipped together in the same box, and the latest status from UPS shows "parcel not located for delivery, claim filed with sender". I am hoping they will magically show up one day, but doubtful at this point. I will have to wait until next year and hope that I have better luck. So glad to see others are really enjoying them!

Re: VPH's Starry Night Hurricanes

Barbgee — Sat, 27 Aug 2022 04:33:02 GMT

I ordered the pumpkin hurricans as soon as the show started. What did i get? Dark green where is the pumpkin all sold out of course so back they go i do not want green!!

Re: VPH's Starry Night Hurricanes

Sdjoslin — Sun, 18 Sep 2022 14:25:13 GMT

Has anyone had luck ordering from the new stock of Starry Night? I can't seem to get any answers on the subject from customer service. I placed an order and its still processing several weeks later and they are still selling them online.

Thanks😀

Re: VPH's Starry Night Hurricanes

50Mickey — Sun, 18 Sep 2022 19:06:40 GMT

@Sdjoslin

Same here. I ordered another black set as soon as I saw them in stock again. Still in process. I can't cancel or I would cancel and try to reorder today with free shipping. I tried contacting social team but no response.

Re: VPH's Starry Night Hurricanes

Sdjoslin — Sun, 18 Sep 2022 21:17:18 GMT

Social told me to call customer service again after asking them if they received new stock. If this is your company you should know wether you have received new stock or not!

This entire experience seems to be lacking integrity on the behalf of QVC and Valerie Parr Hill.

Re: VPH's Starry Night Hurricanes

50Mickey — Mon, 19 Sep 2022 15:34:42 GMT

@Sdjoslin I called customer service and was told that the item is with the vendor and has been delayed and that they would send a request to the vendor to find out when to expect it and then I would get an email. Don't have a lot hope that these items are still available even though I keep getting emails that they are back in stock. I got one this morning.

Re: VPH's Starry Night Hurricanes

yellowrose — Mon, 19 Sep 2022 16:03:02 GMT

Same story with my black starry night. Delivery was to be by 9/17, which of course

didn't happen. Also have a lunch time special jacket I ordered for a birthday gift. Ordered

on 8/25, tracking shows it's been in Venon, Tx since 8/29. Birthday party was this pass Saturday. Good thing the jacket wasn't my main gift to give.

Re: VPH's Starry Night Hurricanes

yellowrose — Mon, 19 Sep 2022 20:26:49 GMT

I was told by CS to check back with them on 9/24 about the candles.

Re: VPH's Starry Night Hurricanes

Sdjoslin — Mon, 19 Sep 2022 22:29:44 GMT

I think Valerie has a show on that day😂 Time will tell.😄

Re: VPH's Starry Night Hurricanes

Rockycoast — Fri, 23 Sep 2022 12:16:48 GMT

@Sdjoslin wrote:
Has anyone had luck ordering from the new stock of Starry Night? I can't seem to get any answers on the subject from customer service. I placed an order and its still processing several weeks later and they are still selling them online.
Thanks😀

@Sdjoslin Very disappointed in this 2nd order. I am having the same problem as you. Delivery date was supposed to be 3 days ago. I had my husband check the order status (he ordered the green colored ones for me. I was out of town when the candles supposedly came back into stock). It is still in "processing" mode. No email from qvc yet either, So who knows when they will arrive.

When a company says they have an item in stock it should not take weeks to get it to you! You should also keep the status of it up to date. Not leave your customers wondering when or if they will receive their order. No consistency or caring what so ever with the Q or VPH.

First order great, second order ******.