topic Re: SHIPPING ????? in Q Talk

SHIPPING ?????

bethelbabe — Wed, 15 Jun 2022 00:06:24 GMT

Is QVC shipping anything to anybody?? I have multiple orders from 10 days ago that are in process. What???

Re: SHIPPING ?????

IdahoGram — Wed, 15 Jun 2022 00:09:46 GMT

So do I!!! When I contacted QVC via Chat line, I was told I would be notified when the order ships. Gee, that tells me alot...NOT!

Re: SHIPPING ?????

rms1954 — Wed, 15 Jun 2022 00:12:25 GMT

@bethelbabe wrote:
Is QVC shipping anything to anybody?? I have multiple orders from 10 days ago that are in process. What???

Yup. It just takes time ... if you don't have that, then best thing is to cease ordering.

Re: SHIPPING ?????

HelpeeSelfee — Wed, 15 Jun 2022 00:26:17 GMT

Same here!!! I paid for express shipping, $13 per order, to be sure a gift arrived on time. Email says it shipped but when I track the order in QVC.COM, a msg comes back saying something went wrong. I called CustSupp AND online chat, no answer was provided.

Express shipping at @$13 per order and I'm still waiting 7 days later

Re: SHIPPING ?????

Kachina624 — Wed, 15 Jun 2022 00:28:00 GMT

Slow shipping is often due to unforeseen delays in shipping/manufacturing. Its being experienced by all retailers but due to the manner in which QVC operates, its more noticable. Both Wal-Mart and Target blamed it on business losses.

Re: SHIPPING ?????

millieshops — Wed, 15 Jun 2022 00:29:55 GMT

@bethelbabe The shipping problems seem to be quite random. I wouldn't know they're having any problems if I didn't read the Forums because my orders all arrive just as they have for years.

Re: SHIPPING ?????

shoechic — Wed, 15 Jun 2022 00:39:43 GMT

I have an order that is still in process since 5/13 and another since 5/30.

In both cases, I ordered before they were presented & since being presented, both have tons of reviews and are both now sold out.

Re: SHIPPING ?????

colleena — Wed, 15 Jun 2022 00:31:52 GMT

@bethelbabe There is a comment from I think yesterday where someone did not receive her order as scheduled so she contacted customer service & asked for consideration and I think she said she received a $5 credit plus credit for shipping/handling so I would give that a try.

Re: SHIPPING ?????

shoechic — Wed, 15 Jun 2022 00:42:46 GMT

@colleena wrote:
@bethelbabe There is a comment from I think yesterday where someone did not receive her order as scheduled so she contacted customer service & asked for consideration and I think she said she received a $5 credit plus credit for shipping/handling so I would give that a try.

Well that poster wasn't clear, but surely hers was "out for delivery" & then wasn't delivered. I mean surely they are not giving out credits on the very same day as the "estimated" day of delivery. But who knows.

I contacted the social team about mine from the 30th on Friday. They still have not replied.

Re: SHIPPING ?????

colleena — Wed, 15 Jun 2022 00:52:19 GMT

@shoechic I hope you are compensated as this is not right.

I read the comment from yesterday & I can't find the darn thing now that it was not so much the shipping carrier as the Q's order processing error - but like I said maybe I totally mis-understood.

Re: SHIPPING ?????

Tori3569 — Wed, 15 Jun 2022 01:07:56 GMT

Seems to be happening other places too. I ordered something from Nordstrom last week and paid $20 for 2 day delivery. Just got it today, the 5th business day. I sent an email asking for a credit for the expedited shipping, but haven't received a response.

Re: SHIPPING ?????

shoechic — Wed, 15 Jun 2022 01:12:53 GMT

@colleena I think that thread is a couple below...the one that says "once again". She was vague initially. I haven't been back to the thread, so maybe she cleared it up.

Re: SHIPPING ?????

Kachina624 — Wed, 15 Jun 2022 01:54:21 GMT

@bethelbabe wrote:
Is QVC shipping anything to anybody?? I have multiple orders from 10 days ago that are in process. What???

@bethelbabe Yes, I got six orders today. For some reason, A bunch got shipped via ups and I got them fast. I've waited as long as 14 days for them to go the USPS route with handling and delays by Newgistics.

Re: SHIPPING ?????

Kachina624 — Wed, 15 Jun 2022 01:56:06 GMT

@HelpeeSelfee wrote:
Same here!!! I paid for express shipping, $13 per order, to be sure a gift arrived on time. Email says it shipped but when I track the order in QVC.COM, a msg comes back saying something went wrong. I called CustSupp AND online chat, no answer was provided.

Express shipping at @$13 per order and I'm still waiting 7 days later

@HelpeeSelfee Call and ask for a refund of express shipping charges.

Re: SHIPPING ?????

Luvsmyfam — Wed, 15 Jun 2022 01:58:41 GMT

@HelpeeSelfee if you pd for express shipping and have not recieved,call cs and they will put that back on your qcard

Re: SHIPPING ?????

KaySD — Sat, 18 Jun 2022 06:44:43 GMT

Don't hate me, but I have had quite prompt shipping on all recent orders. 4-5 days not bad these days.

Re: SHIPPING ?????

lynnie61 — Sat, 18 Jun 2022 10:16:25 GMT

I do find if I order Saturday/Sunday I usually get them the same week. I got something I ordered on Sunday (free shipping day), it was here Thursday. Seems like when I order late in the week, it’s usually closer to the 10 days. I’ve been lucky.

I don’t order anything that I have to have right away. I ordered something Thursday morning from EBay, it’s supposed to deliver today. Free shipping.